Guest Posted June 25, 2010 Share Posted June 25, 2010 Good Morning I am Rob from E.B.R.Bearing Supplies.I was wondering If you could help me? I have a website www.ebrbearingsupplies.co.uk.I have accidentally deleted the super admin and can no longer access my website through cubecart.Having tried to contact the guy who set up our website we have had no luck.He just doesn't answer his emails or has gone out of business or chooses to ignore us. We have just paid for two years hosting and domain name.Is there a way to access our website.We are quite willing to pay someone a small fee for getting us back in. Thanks for all your help in advance. Rob. Quote Link to comment Share on other sites More sharing options...
vokf Posted June 25, 2010 Share Posted June 25, 2010 Good Morning I am Rob from E.B.R.Bearing Supplies.I was wondering If you could help me? I have a website www.ebrbearingsupplies.co.uk.I have accidentally deleted the super admin and can no longer access my website through cubecart.Having tried to contact the guy who set up our website we have had no luck.He just doesn't answer his emails or has gone out of business or chooses to ignore us. We have just paid for two years hosting and domain name.Is there a way to access our website.We are quite willing to pay someone a small fee for getting us back in. Thanks for all your help in advance. Rob. Hi Rob, this is fairly easy to reset, but does require access to the database. I have PMed you, and can help reset this for you very quickly. Regards, Jason Quote Link to comment Share on other sites More sharing options...
vokf Posted June 25, 2010 Share Posted June 25, 2010 All fixed now. For future reference (ie anyone else have this problem); https://support.cubecart.com/index.php?_m=k...;kbarticleid=25 This also applies to CC3. Set "superuser" to 1 to become full admin. You will need access to the database (so cPanel with phpMyAdmin, or your hosting control panel). Jason Quote Link to comment Share on other sites More sharing options...
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