Guest jui25 Posted August 17, 2010 Share Posted August 17, 2010 Hi, Quite a few of my thumbnail pictures display a picture different from the picture in the description section of the item listing. For instance if I look at the item "watercolor snowmen" on my site www.chipmunkcove.com the thumbnail shows a picture that belongs to another item; however, if you click on the item to view the description the correct picture is displayed in this area. Any ideas? Thank you. --Judy Quote Link to comment Share on other sites More sharing options...
leeofaccy Posted August 18, 2010 Share Posted August 18, 2010 Hi Judy It seems like the thumbnail has been renamed or something. I had a look at the image by adding the path in a browser to the image ie chipmunkcove.com/images/uploads/thumbs/thumb_scan0023.jpg, which does show the 'wrong' thumbnail. Now, chipmunkcove.com/images/uploads/sekas and co/scan0023.jpg, does show the correct large image. In your Admin Panel, under the Maintainance tab in the left column, click on Thumbnails. Find the description for that product ie /images/uploads/sekas and co/scan0023.jpg and you should now see the 'wrong' thumbnail. Click on the text /images/uploads/sekas and co/scan0023.jpg and the larger image should show. In your case, it should be the 'correct' larger image. If it is, click in the check-box next to it, then click in the drop-down menu at the bottom of the page and select Delete Thumbnail. Click the same check-box again, go back to the drop-down menu and select Build/Rebuild Thumbnail and that should sort out your problem. Repeat the same process for any other images that need doing. You can select more than one check-box at a time if you need to do any more, instead of doing them one-by-one. Hope that helps. Lee Quote Link to comment Share on other sites More sharing options...
Guest jui25 Posted August 18, 2010 Share Posted August 18, 2010 Lee, Thank you for your response and the instructions (very easy to follow). I did as you suggested and the same incorrect thumbnail was recreated. Here is something else that I found. Maybe this will help solve the problem. When I click on the thumbnail in the "rebuild thumbnails" section of the maintenance area the correct image does pop up; however, this error message also pops up: Warning: getimagesize(/home/javeous1/public_html/imagesuploadssekas and coscan0023.jpg) [function.getimagesize]: failed to open stream: No such file or directory in /home/javeous1/public_html/admin/sources/filemanager/preview.inc.php on line 43 Does this mean anything to you? I have a limited knowledge of programming etc., as I am sure you can tell, but I catch on quick and can follow instructions : ) --Judy Quote Link to comment Share on other sites More sharing options...
leeofaccy Posted August 18, 2010 Share Posted August 18, 2010 Hi Judy Warning: getimagesize(/home/javeous1/public_html/imagesuploadssekas and coscan0023.jpg) [function.getimagesize]: failed to open stream: No such file or directory in /home/javeous1/public_html/admin/sources/filemanager/preview.inc.php on line 43 If you have copied and pasted the error above, there seems to be a path error here (/home/javeous1/public_html/imagesuploadssekas and coscan0023.jpg) Maybe it's a typo but I think it should be (/home/javeous1/public_html/images/uploads/sekas and co/scan0023.jpg). It could be a bug in CubeCart. I have found this, it might be useful. Post back if it did the trick. http://www.cubecart.com/bugs/view.php?id=111 Good luck Lee Quote Link to comment Share on other sites More sharing options...
Guest jui25 Posted August 19, 2010 Share Posted August 19, 2010 Thank you, thank you, thank you! I completed the corrections that were listed in your link and then went back and deleted/recreated the thumbnails and it worked perfectly! Thank you again Lee. --Judy Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.