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problems with thumbnail images and images not uploading


Guest laurestondesigns

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Guest laurestondesigns

Hi

I am trying to help fix a problem with the thumnail images creator in

Cubecart v3 for the website www.winesavers.net

Images used to be able to be uploaded direct to the product from the cms and would produce a

thumbnail.

Recently the original domain name was lost and the site was moved from

www.winesavers.biz to www.winesavers.net

Also the hosting company was changed maybe affecting the parameters.

Since then another company has been involved and they have used the FTP

site filezilla to upload multiple images.

This has allowed the images to appear in the file manager and add them

to the products but will not produce the thumbnail images.

These new image sizes are massive and i have now reduced the image size to below 390

pxl. The images are still around 30-40kb. But I now cannot upload them to the products unless I go through the FTP site.

If i upload direct to the product Cube cart acts as if the image has uploaded and shows no error but no image shows.

I have read that there maybe a solution through buying and uploading the mod fixthumbs from Estelles mod store and continuing through the FTP site. But it would be great to be able to upload from the cms of cubecart again.

We are now over 8 weeks since this problems began and customers are getting annoyed they cannot view the images. Any help on this would be greatly apreciated.

I have not been able to check the parameters in the hosting site and will change them to 777 when i get the new details back from these supposed local experts...

Many thanks

Kieran Laureston

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Guest laurestondesigns

with your domain change and hosting change did anyone remember to chmod the /images/uploads/ folder to 777?

no 777 no image upload no thumbnail generation...

Thank you for coming back to me. I am now trying to check the chmod /images/uploads/folder but am finding it difficult to find on the new hosting page hostinguk.net.

How and where do i check the permissions?

Many thanks

Kieran

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Guest laurestondesigns

everything seems fine in firefox.

Hey Misty

Its all the new images we are uploading since the change in hosting company. If you look at the home page you can see the first 2 products show Image Coming Soon.

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Guest laurestondesigns

Ok, thankyou for the help so far.

I have found the /images/uploads/ folder and changed the settings to 777.

We now have the ability to upload images directly from the cubecart cms but the Thumbnails are still not showing up.

I feel the images are missing the cubecart code to produce the thumbnails.

Are there any solutions?

Has anyone tried Estelles mod FIXTHUMBS could this be the answer?

Thanks in advance for any help on this.

Kieran

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