Guest beautyie Posted June 29, 2011 Share Posted June 29, 2011 Just upgraded a backup copy of my store anly to find the the Database has been totally cleaned, What am I mising :( Quote Link to comment Share on other sites More sharing options...
WhiteWillowStitching Posted August 12, 2011 Share Posted August 12, 2011 Just upgraded a backup copy of my store anly to find the the Database has been totally cleaned, What am I mising Wow I'm glad I only had a pending customer order wiped, a dozen or more images and 50 items that I've caught so far. Jamie Quote Link to comment Share on other sites More sharing options...
Robsta Posted August 12, 2011 Share Posted August 12, 2011 Just upgraded a backup copy of my store anly to find the the Database has been totally cleaned, What am I mising Did you select the upgrade or new installation option? you must have not copied over the global file. Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted August 12, 2011 Share Posted August 12, 2011 Unlikely the upgrade did this as there is no code that would delete the content. Quote Link to comment Share on other sites More sharing options...
WhiteWillowStitching Posted August 18, 2011 Share Posted August 18, 2011 I am sorry but I did the upgrade and not only did I lose a page or two of product but I lost ALL of my customer data except the week it was installed. I didn't catch it until earlier this week when I went to search an order that shipped to the UK 3 weeks ago. I've pulled the database apart. The install wiped it out. Several friends have also had this problem though at least their sites were small. Mine is 1466 items and had half of last years customer data still stored and all of this years... all gone. Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted August 19, 2011 Share Posted August 19, 2011 You must have done a clean install over the database. Did you not take a backup? Quote Link to comment Share on other sites More sharing options...
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