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Emails NOT being sent! - Password reminder, OR purchase emails...


Guest MikePin

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Guest MikePin

Okay, so after a few tweaks, we are nearly there with our cubecart install...

EXCEPT - for that the emails are not working :(

I setup the emails correctly for our server, and tried both SMTP and the PHP mail() options...

CubeCart version is: v5.0.5

Anyone got any ideas?

Thanks,

Mike.

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Guest farminz93

We have almost got the same issue.

sometimes it sends out emails (rarely) but most of the time doesn't bother.

we are using the PHP mail() method.

I submitted this as a support ticket but then stopped getting responses from cubecart. i guess that they thought that it has been resolved.

Its REALLY annoying. customers continuously don't know whether their orders have gone through or not!

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In version 5.0.6 you can set up when to receive mail as admin when a customer places an order (you can choose pending or processing).

I noticed the customer only gets mail when status is set to processing.

So maybe you can upgrade tot the latest version (5.0.6) and try again?

Greetings,

Marcel

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