Google analytics not tracking

[Ben224]

Hi,

I am working with V5.1.1. I set up a GA account and pasted the code provided by GA into the GA input field in admin under feature settings. After waiting a couple of days for tracking to kick in, it hasn't. I've looked around the forum for answers to the problem but I cant find a direct fix for this issue.

I contacted google support and asked them to have a look at my code and their response is as follows:

I went through the Analytics Code on your website and I see that the code is different from the standard code. No data is reported in the account as the code is modified and isn't executing. There is also an old version snippet of code which is not required.

My site which incidentally is a brand new site and hasn't had any code snippets added to it in the past - straight out of the box.

I am not making any modifications to the code snippet generated by google just a direct cut and paste from google into cubecart admin browser to browser but something is getting messed up along the way.

Can anyone throw some light on this?

In the end I accessed the main.php file and added the code manually which works fine now and I have tracking but I would just like to be sure that I am tracking the whole site and not just the index page? I think this is probably the case as I think I am correct in saying that all pages use the main.php template?

Thanks in advance