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Brian T

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Brian T last won the day on February 7 2019

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  1. Hello, My website store contains only digital products, for which the download links have worked in the past. I'm not aware of having made any alterations to the store anywhere, but currently when a customer purchases a download, and goes the the Digital Downloads page, the link doesn't allow the product to be downloaded. If I click open the link in a new window, the link opens a blank page - when I refresh this page, it says that the product has been downloaded the max number of times. My website is www.mentalstarters.co.uk Many thanks, Brian.
  2. the first lines of the config.xml file say: <?xml version="1.0"?> <skin version="3.1"> so I guess the version of mican is just slightly before the required one? I'm not sure how to change it
  3. It's Mican Black, but I think I've modified bits of it.
  4. I'm getting lots of spurious "customers" signing up on my website if I turn ReCaptcha off. The Features tab says that Recaptcha is incomptible with my current skin (but it still seems to say that if I change to other skins). If I turn Recaptcha on, I don't get the spurious sign ups, but no one else can sign up either. I don't know what to do My website is: www.mentalstarters.co.uk Cheers, Brian.
  5. Many thanks - I've reset the SEO URL back to None, and it still seems to be working.
  6. I've just removed the .htaccess file, and in the Store Setting, Search engine Tab, I've set the SEO URL Extension to have the .html extension, and the pages are now showing. Hoping that will have solved it - not sure if it will work properly without the .htaccess file I deleted.
  7. Hi - I can find the .htaccess file, but I don't know how to open it or look inside it. (Also, I'm not sure that it's clearing the cache, as there seems to be a lot of files in the Cache folder (which is one of the directories I can see when I look using WS FTP Pro)
  8. Hi, I've just noticed that I'm getting this error for all the pages/links on my website www.mentalstarters.co.uk I'm apparently using the latest version of cubecart (which I upgraded to the other day). I can find all the pages, etc in the admin section of the website, so not sure why the links aren't working. Any suggestions please ? Many thanks. Brian.
  9. Hi. Many thanks - I've upgraded to the latest version, and it's working again
  10. Hiya - I can't seem to be able to create a new coupon, and editing previous coupons won't update. Wonder if I'm doing something wrong. Cheers, Brian. www.mentalstarters.co.uk
  11. I'm also using Mican Black and would like to remove the subscribe to Newsletter option, but when I've opened the main_php file I can't find any mention of {$MAIL_LIST} It may be that I have removed it previously, although if so, the Subscribe to our Newsletter is still showing up on the customer sign up page. Any help should be appreciated :)
  12. Fantastic - Many thanks - That's sorted it. I thought I'd done all of the above, but some of it didn't seem to have saved.
  13. Done that (I thought I did it the first time, but it mustn't have saved correctly), and the file has the correct replacements now, but still not showing a nice arrow.
  14. I've done the above, I think, but it didn't work, so I'm not sure what I did wrong. (I've changed the graphic to manual changing only ok though )
  15. I've just managed to put a carousel of pictures on my website main page, www.mentalstarters.co.uk following the above instructions, and this has worked well, apart from slightly unsightly arrows to the right and left of the graphic - is there any way of making them look neater by any chance. Also it is possible to turn off the auto advance easily, so that the user has to manually advance the slides? Many thanks
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