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Brian T

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Everything posted by Brian T

  1. Hello, My website store contains only digital products, for which the download links have worked in the past. I'm not aware of having made any alterations to the store anywhere, but currently when a customer purchases a download, and goes the the Digital Downloads page, the link doesn't allow the product to be downloaded. If I click open the link in a new window, the link opens a blank page - when I refresh this page, it says that the product has been downloaded the max number of times. My website is www.mentalstarters.co.uk Many thanks, Brian.
  2. the first lines of the config.xml file say: <?xml version="1.0"?> <skin version="3.1"> so I guess the version of mican is just slightly before the required one? I'm not sure how to change it
  3. It's Mican Black, but I think I've modified bits of it.
  4. I'm getting lots of spurious "customers" signing up on my website if I turn ReCaptcha off. The Features tab says that Recaptcha is incomptible with my current skin (but it still seems to say that if I change to other skins). If I turn Recaptcha on, I don't get the spurious sign ups, but no one else can sign up either. I don't know what to do My website is: www.mentalstarters.co.uk Cheers, Brian.
  5. Many thanks - I've reset the SEO URL back to None, and it still seems to be working.
  6. I've just removed the .htaccess file, and in the Store Setting, Search engine Tab, I've set the SEO URL Extension to have the .html extension, and the pages are now showing. Hoping that will have solved it - not sure if it will work properly without the .htaccess file I deleted.
  7. Hi - I can find the .htaccess file, but I don't know how to open it or look inside it. (Also, I'm not sure that it's clearing the cache, as there seems to be a lot of files in the Cache folder (which is one of the directories I can see when I look using WS FTP Pro)
  8. Hi, I've just noticed that I'm getting this error for all the pages/links on my website www.mentalstarters.co.uk I'm apparently using the latest version of cubecart (which I upgraded to the other day). I can find all the pages, etc in the admin section of the website, so not sure why the links aren't working. Any suggestions please ? Many thanks. Brian.
  9. Hi. Many thanks - I've upgraded to the latest version, and it's working again
  10. Hiya - I can't seem to be able to create a new coupon, and editing previous coupons won't update. Wonder if I'm doing something wrong. Cheers, Brian. www.mentalstarters.co.uk
  11. I'm also using Mican Black and would like to remove the subscribe to Newsletter option, but when I've opened the main_php file I can't find any mention of {$MAIL_LIST} It may be that I have removed it previously, although if so, the Subscribe to our Newsletter is still showing up on the customer sign up page. Any help should be appreciated :)
  12. Fantastic - Many thanks - That's sorted it. I thought I'd done all of the above, but some of it didn't seem to have saved.
  13. Done that (I thought I did it the first time, but it mustn't have saved correctly), and the file has the correct replacements now, but still not showing a nice arrow.
  14. I've done the above, I think, but it didn't work, so I'm not sure what I did wrong. (I've changed the graphic to manual changing only ok though )
  15. I've just managed to put a carousel of pictures on my website main page, www.mentalstarters.co.uk following the above instructions, and this has worked well, apart from slightly unsightly arrows to the right and left of the graphic - is there any way of making them look neater by any chance. Also it is possible to turn off the auto advance easily, so that the user has to manually advance the slides? Many thanks
  16. I've sorted the broken link now
  17. Hi, I've just installed the Blanco vertical skin (a purchased skin), and there's a broken link on the top right of the web page. Does anyone use this skin and know what may be causing this broken link. Also, is it possible to alter the size of the search box at the top of the page - this is a lot longer than I'd ideally like. Many thanks My website is www.mentalstarters.co.uk
  18. Hi. I'm currently using the Mican Black skin on my website, and I've been told that it's not responsive. (I know it offers a mobile device version, which looks different to the desktop version, and a user could click "Desktop version" at the bottom of the mobile screen to view the website the same as it appears on a PC, but it's unlikely that they'd choose this option on a mobile device). My question is: Is there a skin which can be easily applied which would then make the website responsive? My website is: www.mentalstarters.co.uk
  19. Many thanks - I'll have a go at making a new image
  20. On my website, the current skin I'm using has a grey (with a hint of purple) patterned background. www.mentalstarters.co.uk Am I able to change that with an image of my own, or is that not possible? Many thanks. Brian
  21. It's proving a lot more difficult that I thought solving this. I can't work out still why the short code in ayz1's link keeps copying itself multiple times in the code window
  22. It was having some problems with the code with the controls on it. I'm confused as to how the code for that page keeps replicating itself as well - I've not sorted that yet. Any clues anyone please ?
  23. Thanks - I've managed to use the code in the first link (although it seems to replicate the code a number of times in the source code on the website even though I only type it in once). Also, for some reason, it won't let me centre the video on the page. I'll keep trying.
  24. Hi. I've an mp4 I'd like to have playing on the front page of my website instead of the fixed graphic I have there. Is this possible? Many thanks www.mentalstarters.co.uk
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