foz1234

Hi Ian, sorry i had forgotten about getting your micro data plugin installed, so today was having a quiet day so i got ioncube installed on the server and then followed by your 7 day trial, may i ask now how do i know if this is working? I've turned the plugin on in cc and there seems to be no setting up, I've logged into my google webmasters tools and done a fetch as google. forgot to say i am using the standard skin. i see under the install guide, i see this information do i need to do this for the trial period or make a backup and edit so i keep the original in case i decide not to purchase the plugin. Within the two files content.product.php and element.product_reviews.php search for and remove any instances of the following: itemtype="http://schema.org/Product" itemtype="http://schema.org/AggregateRating" itemtype="http://schema.org/Review" itemtype="http://schema.org/Rating" <meta itemprop="ratingValue" content="{$REVIEW_AVERAGE}"> <meta itemprop="reviewCount" content="{$REVIEW_COUNT}"> <meta itemprop="datePublished" content=""> <meta itemprop="worstRating" content="0"> <meta itemprop="ratingValue" content="{$review.rating}"> <meta itemprop="bestRating" content="5"> itemprop="aggregateRating" itemprop="description" itemprop="review" itemprop="reviewRating" itemprop="author" itemscope Finally, within the file content.product.php find the following line: {if isset($PRODUCT) && $PRODUCT} AFTER ON A NEW LINE ADD: {if (isset($MICRODATA))}{$MICRODATA}{/if} regards

No body any other ideas about my problem? would it help me or cause me more problems if i upgraded/reinstalled 6.0.12 over 6.0.12 like a upgrade ? thanks Added... I've noticed the captcha is missing in ie browser from the contact us page but still sends without one? should this send without one? if i clean ie cache it's back and is required before it will send.

i have imported clean email templates i will test this now to see if this sorts the problem out.. added:- ok its not the email templates causing the problem, I've just received another order but no email from cc confirming it only PayPal. anybody any ideas ? I've eliminated the email templates now as there new untouched imported templates, I've eliminated my email with sending a test mail as stated above that goes through every time. i am now stumped as i thought it must have been an issue with template.. thanks in advance

I've also noticed tonight 4 customer reviews that I have not received email notifications on, but everytime I send a test email it gets received. I've just enabled debugging hopefully that may show something.

i am still getting this problem where i do not receive all my received order email to admin email, i get some but not everyone, about 1 in 3 i seem to get. i have checked all email templates and i have only edited the order complete template as stated above, if i run a test email it gets received every time. any other thoughts? i must add that the problem seem to start about 4 months on from when i edited the completed order email which i find most odd. thanks

i have changed the source code now to </table> {if !empty($DATA.note_to_customer)} <p>&quot;{$DATA.note_to_customer}&quot;</p> {/if} and the plain text looks like this hopefully this is correct? {if !empty($DATA.note_to_customer)} "{$DATA.note_to_customer}"{/if} hopefully that's correct i will forever be in your debt thank you I've just noticed the captcha is back in the contact us page now

hmm this could well be the problem as mine is currently like this </table> {if !empty({$DATA.note_to_customer} <p>)}</p> <p>&quot;{$DATA.note_to_customer}&quot;</p> {/if}

thanks again Bsmither for your fast reply where do i replace the code? thanks Should be replaced with this: </table> {if !empty({$DATA.note_to_customer})} <p>&quot;{$DATA.note_to_customer}&quot;</p> {/if}

i do receive a test email from cc and i get the output in admin no errors

I've never actually change the order received, the only template i have edited was the order complete and that was a good while ago, could this still be causing the problem?

i noticed about 4-5 days ago my received order email was not being received, I've been relying on the PayPal email for order confirmation until I've had time to look at it, i noticed the contact us was not working yesterday with red error message, so i fixed the contact us page yesterday and thought that would have fixed the issue with received order email, not sure what the actual problem was i cleaned the cache in the shop, changed my smtp sending port from 26 to 25 with it being locally hosted, but it gets redirected anyway, restarted the server and mail washer etc seem to fix the contact us page. but the received order email its still not hitting the server, checked the contact us page and that's working but i have noticed that the captcha is not showing in the contact us page any longer but sends the message without any captcha? its just not showing, clean cache on pc but still not showing. its like something has corrupted something, the shop all seems to be working fine. any ideas where i should start to look? or the quickest option to fix this? my thoughts would be to reinstall cubecart over the excising files to see if this fixes it, unless the problem is MySQL? i never seem to get any errors showing in system error log? thanks

I've figured out why it was not showing in the shop, i had tried to set it up before asking above, but I've had to add 2 option attributes before it shows up in the shop with a dropdown menu, even if i only select 1 status in products then it shows. it did not show with only 1 option attributes. thanks again for your help.

Until now we've never required any product options, just wondered if someone would be kind enough to tell me how this is set up? i see the option under Inventory - product options but what does each field do? group options - option attributes - option sets once the product option is set up i assume i would then add that to my product under the tab options thanks for any advice foz

Ian, will this plugin be edited/updated to include the product rich card? i am interested in this as my php is not so good. i will make sure my host has the ionCube installed

yes I've read that page, thought it worked on products as well? but where would the code go ? in the body of the html ie the product source code in cc i assume? <script type="application/ld+json"> ... thanks again

Google rich cards, although not directly related to CC i would like to ask you experienced CC users, if i may, where i add the syntax for the mobile rich cards? i assume i add the rich card script, to the body of my existing product source code? is that correct? although the code is hidden from view, i assume google reads both the std product code and the rich card? or do i need to add the rich card script as separate html page hopefully you understand what i mean. thanks for any input kind regards Foz1234

thanks for your reply I had thought that may have been it myself but it seemed to happen a little to often, I see it about 7 times a week, I will keep a record of the ip next time it happens, I did look a couple up and pretty sure 1 ip was usa and the other Italy but I must admit my memory is not so good nowadays with everything I need to remember lol I will keep a record next time I see it happen. thanks

I have a small issue, not sure if this is just me but if I open my dashboard, statistics & users online some times it shows say 180 people connect but it's the same ip connect at the same time to what seems every page even to every currency, this does not happen all the time? Its just a niggle but wanted to ask if its a known problem also if it's just me that has this. I use 8446 as ssl port, it could it be to do with the redirect? many thanks again

thank you very much, i edited the txt in language/definitions.xml

Hi can anyone tell me where to edit the 404 - Page Not Found Sorry but the page you are looking for could not be found. text? struggling to find the location thanks

Hi I've recently had some issues with my shop but all issues regarding the Nav bar etc have been corrected with the help of bsmither, shop is working as it should, however i have an issue with google SEO linking me to 404 page error. i originally had category with all electrical items in. i made a new category with sub category's in, and it's all working inside the shop, i originally had issue with the web browser holding the old category but found this was because the custom SEO url path in products held the old information, i deleted this path and let it repopulate it's self with the correct information. so now the url for the store category is correct to the category path, i then made a new sitemap and uploaded this to the site overwriting the old sitemap. Then i went to google webmasters/tools and checked sitemap and did a fetch and render (this was all last week) yesterday i did a google search but i was shocked my shop had disappeared from the top of page 2 in google for my keyword search not showing in the first 15 pages!!! i then did a search for a product and model that i stock and google gives me a link to a 404 error in the shop (with the previous old category link). i again checked the sitemap was correct, and it held all the new correct information with the correct paths to the new categories etc i tried doing a fetch and render 3 times as google was still sending me to 404 bad link when i search for a manufacture and model. then i thought it must update over night maybe but again its been 24 hours and I've checked again this morning and it's still wrong... any ideas please as this has got me totally baffled? i have the shop running now just how i wanted it, and it looks great, now this SEO problem. any pointers would be much appreciated

24hrs on and all seems to be fixed thanks you so much for your time spent looking and fixing these issues. kind regards

Oh Sorry, my mistake. thanks again

Reporting back - The fix has worked on the "sale items" (Thanks) but problem is still there with the "home" button sadly. Regards

thank you again bsmither, i have applied both amendments this morning all working great currently, will report back within the next couple of days any finds or fingers cross report the fix has worked 100% again thank you for your time and effort in trying to resolving this issue. regards