violinman

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About violinman

  1. Hello, the location of the favicon icon probably depends on the skin you are using. I am using CubeCart 6.1.7 with Galaxy skin which by default expects the favicon which should be named favicon.png to be in the following path. skin/galaxy/images/favicon.png You can change this path in the skin main.php where it appears near the top of the file. Brian
  2. I just did!
  3. Problem now solved, thank you all for your input. Because it seemed like a bug in CubeCart I asked CubeCart support for help, they have fixed it for me. Brian
  4. The cart order number is included in the URL but not the email address. The customer is not logged in so it is possibly a bug if the URL should include the email address. I tried another purchase and this time when I pressed "print invoice" I went through the register process, it then showed the printer dialogue and allowed me to print the invoice, it also displayed it on screen. Basically CubeCart is insisting the customer is logged in. I am surprised this is not an option that can be enabled or disabled in Admin, not all sites want or need clients to register, in my business it is a disadvantage! I do appreciate your time and effort in trying to solve the problem Brian
  5. This is the actual print invoice button link, I have just changed the website name: <p><a href="http://mysite.com/index.php?_a=receipt&cart_order_id=170708-203157-3354" target="_blank" class="button"><i class="fa fa-print"></i> Print Invoice</a></p> and yet it opens a login/register page! Brian
  6. Highly unlikely, the order number returned from CardStream is 16 digits long with a couple of hyphens as well! My old site which I have been running for 17 years is probably less secure than CubeCart but I have never had an issue with hackers, probably partly to do with the items I sell. Brian
  7. I don't want any customer to have to login or register but anyone placing an order does have an "identity" in that their order details, email and name and address are passed to the secure payment page so in that sense it is a "ghost" customer. The CardStream/CharityClear plugin has by default the index.php as the redirectURL which is where it returns to after the card details are entered and submitted. I might try using a different page. When you mention a "ghost" customer is that something that has to be enabled in admin or should it just happen ? Brian
  8. Hello, I have not a clue how to observe the cookie in Safari, I also have Chrome, would I be able to see it in Chrome? You say that is not how CubeCart works but I managed to disable the code that required login or register when you went through checkout, in fact I think it was you who told me which file I would find it in. Is there no way globally to remove the need to register or login? My site does not need it and in fact it is a hinderance as most of my clients only visit the once. Brian
  9. Hi bsmither, the URL is the same as the domain but you may recall that the site is not live yet, getting the payment bit working is the last task hopefully before I take it live. How do I bypass the Login/Register page that the print invoice button launches? I am using Safari as it is a MAC computer. Strange though it shows the heading "Customer Information" but no content and then "Order Summary" with the table below with the information in it and I can see the customer details which it should display in the source code! All URLs are to the target store, cookies are enabled in Safari settings. I feel really stuck with this problem, just don't know what to do. Brian This is the actual print invoice button link, I have just changed the website name: <p><a href="http://mysite.com/index.php?_a=receipt&cart_order_id=170708-203157-3354" target="_blank" class="button"><i class="fa fa-print"></i> Print Invoice</a></p> and yet it opens a login/register page! Brian
  10. Hello, I am now testing card payments. When I am returned from the secure payment page (CardStream/CharityClear) I have two problems, if I use the button "print invoice" it takes me to a login/register page which I don't want, I just want to be able to print the invoice. I have removed other references to Login/Register but cannot find where to disable this one. the second problem is that when it returns from the payment page the customer details are not displayed even though I can see them in the source code? Thank you all, Brian
  11. Hello bsmither, would you mind showing me the re-write code again but with my example /test/test.html in place in your example ? I always struggle with the layout of of the RewriteRule, it is a bit like Swahili to me. Much appreciated, Brian
  12. It so often happens that good things get spoiled by large companies, I joined when it was SecPay, in those days you could get support by phone 24/7 and as many of my sales were to the USA the ability to sometimes contact support during the late evening was important. I was using Streamline as my Merchant Services who were also very good, lots of phone lines to different departments, they were bought out by World Pay who have put up prices and reduced contact ability so I may have to reconsider them as well.
  13. Hi Keat, Thank you for your response, I have been waiting over two days for a reply from Pay360, their support is abysmal since changing from Paypoint, anyway I have decided to jump ship, I am going to change my payment gateway to CharityClear which is part of Cardstream. Regards, Brian
  14. Hi Cubecart, I realise this issue has come up before. I have been with Paypoint for around 16 years, since it was SecPay and it is now Pay 360. I am having trouble with the Paypoint module on offer, it does not work for me. in fact it is missing some hidden fields which I have added to the index.tpl file, namely the mpi hidden fields which became required about 5 years ago, namely "mpi_merchant_url" "mpi_merchant_name" and "mpi_description" but surely these should be available in the admin, there are no instructions with the module, I really need some help with it. I have used my existing digest and remote keys and merchant user name. This is the response I get: ?valid=false&code=P:#&message=Token+decryption+error+:+possible+fraud+attempt&token=8852a8c2b71f251263136e981f000079&correct=false This web site is not live yet, hopefully this is the last hurdle before I go live! Could the fact that it is on a different server have any bearing on the matter? Many thanks, Brian
  15. Hello Brian, many thanks for that. out of desperation I had already set up a 301 redirect which is working fine. Would there be any advantage in changing it to the RewriteRule that you suggest? I appreciate you taking the time to reply.