[Email: Order confirmation not arriving]

Many thanks, @bsmither 

I'll try these.

[Email: Order confirmation not arriving]

Hi @bsmither,

just CC Security Suite, with Send email alert on untrusted login  ticked  and Only allow trusted IP addresses to login *  left unticked.

The log suggests that the email has been sent - but is not appearing at the destination.

I have it set as PhP Mail Function, the SMTP test fails to load.

Is it likely that it is being treated as spam and rejected before appearing  at the final destination ?

 

 

[Email: Order confirmation not arriving]

Hallo,

I receive an admin alert  email when I logon, and also when I press the " test" button in advanced settings ( despite getting the message "Test failed to execute")   - but am not receiving anything when I place an order. ( Which makes selling digital downloads difficult!) I've checked the spam folder.

Everything was fine until I updated and accidentally deleted the admin file. ( Yes, I'm a numpty)

To rectify , I've tried  unistalling and re-installing and deleteing all of the cc entries in the database - three times now to no avail.

 

Could any of you please help point me in the right direction ?

 

[How to make a confirmation box]

Thanks, ayz1

[How to make a confirmation box]

Thanks!

How easy would it be to change the checkbox  to include "and Waive Certain of My Rights."  ?

 

[How to make a confirmation box]

1 hour ago, bsmither said:

Welcome Beagle Bytes! Glad to see you made it to the forums.

Do the regulations say there must be a "specific" notice - visible and uniquely selectable at each and every sale?

Or do you think that CubeCart's ability to require an unregistered customer to read the "Terms and Conditions" document in order to progress through the checkout process, or to read the "Terms and Conditions" document in order to complete the registration process, would suffice?

Currently, the checkbox says "I agree to the Terms and Conditions," which is a link to that document. But if the regulations say that the checkbox must say something specific about waiving a right, we can change the phrase to include "and Waive Certain of My Rights."

The Terms and Conditions document would have all that verbiage.

Thanks bsmither - it isn't specified, so I like what you are suggesting!

 

Am I right in thinking that if  "Disable terms & conditions checkbox on checkout" is left unchecked, the T&C box will automatically be shown ?

 

 

 

[How to make a confirmation box]

Hallo,

To comply with  UK online and distance selling regulations, how do I make a tick box at the point of sale which collects the customer's consent to waiver right of refund ?

Here are the regulations :

Downloads and streaming services

If you supply downloads or streaming services, you must:

• get the customer to confirm before they download or stream content that they are aware they’ll lose their 14 day right to cancel
• get the customer to agree to an instant download before they start the download
• include this information in your confirmation of the contract, along with the other pre-contract information

If you don’t follow these rules, the customer will keep their 14 day right to cancel without paying.

customer to confirm before they download or stream content that they are aware they’ll lose their 14 day right to cancel

from https://www.gov.uk/online-and-distance-selling-for-businesses/online-selling

Thanks in advance,

Beagle Bytes