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Ultim8pc

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  1. Ultim8pc

    SMTP connection issues

    Havenswift, Thanks for your suggestion. I'd had similar thoughts to you, as the clue is that the log says 'not logged in'. So I changed the password for the account using a simple password and confirmed it worked on my outlook client. Then I changed the password on the email config and got the same failed result. So I then used another working email account details in the email settings and that also fails in the same way. It's almost as if the email account username and password are not being passed to the mailserver. I'm stumped at this point.
  2. Ultim8pc

    SMTP connection issues

    Bsmither I'm using 6.2.1. I have all fields correctly filled in the email config. Using a validated email account and password. Saving between any changes. The same settings for the email account I am using, work in Outlook SMTP with TLS, port 587, No auth SERVER -> CLIENT: 220 smtp.livemail.co.uk ESMTP Postfix CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-STARTTLS250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 2.0.0 Ready to start TLS CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: MAIL FROM:<sales@airevalleyclassics.co.uk> SERVER -> CLIENT: 250 2.1.0 Ok CLIENT -> SERVER: RCPT TO:<sales@airevalleyclassics.co.uk> SERVER -> CLIENT: 553 5.7.1 <sales@airevalleyclassics.co.uk>: Sender address rejected: not logged in SMTP ERROR: RCPT TO command failed: 553 5.7.1 <sales@airevalleyclassics.co.uk>: Sender address rejected: not logged in CLIENT -> SERVER: QUIT SERVER -> CLIENT: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP ERROR: QUIT command failed: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP Error: The following recipients failed: sales@airevalleyclassics.co.uk: <sales@airevalleyclassics.co.uk>: Sender address rejected: not logged in -----
  3. Ultim8pc

    SMTP connection issues

    If i configure the settings provided by Fasthost into Outlook and the email name and password it works..
  4. Ultim8pc

    SMTP connection issues

    Ian Indeed, go figure.. To clarify, the settings I listed are those I used with Fasthosts previously, which worked and which they told me to use... When I say previously.. Due to a severe performance issue, they moved my site to another server. Since then email hasn't worked. I've tried all the usual combinations of configuration, SMTP with and without SSL/TLS, ports 465, 587 and 25 and auth on/off. Been on with their tech support people today (who are pretty useless to be honest) and they haven't come to any conclusions. I did wonder whether the server move may mean an issue between that server and their mail host which is stopping correct comms, such as firewall. Which I have suggested to them as something to look into. To be honest I might sack them off as their ability to even understand an issue is now problematic and you have to lead them through it that much you might as well be doing it yourself. I threw the question on here as a quick search showed lots of others seemingly posting issues where mail didn't work when configured correctly.. Cheers
  5. Ultim8pc

    SMTP connection issues

    Due to an ongoing hosting problem I've had to rebuild my site. I now find that I cannot get email working. Previously I had successfully used SMTP with TLS, port 587 and no authentication. The same settings now no longer work and I get the following error when testing: Testing SMTP with TLS SERVER -> CLIENT: 220 smtp.livemail.co.uk ESMTP Postfix CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-STARTTLS250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 2.0.0 Ready to start TLS CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: MAIL FROM: SERVER -> CLIENT: 250 2.1.0 Ok CLIENT -> SERVER: RCPT TO: SERVER -> CLIENT: 553 5.7.1 : Sender address rejected: not logged in SMTP ERROR: RCPT TO command failed: 553 5.7.1 : Sender address rejected: not logged in CLIENT -> SERVER: QUIT SERVER -> CLIENT: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP ERROR: QUIT command failed: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP Error: The following recipients failed: sales@airevalleyclassics.co.uk: : Sender address rejected: not logged in I have tested that the email account I am using can successfully login to webmail. (same account as I used previously and successfully). I'm with Fasthosts and have opened a ticket with them to see if they can shed any light on it. Any help appreciated.
  6. HI I've changed the phrases for desc_1 to desc_6 and name_1 to name_6 in Languages>order state/statuses. However, these changes are not seen in the 'order status' drop down when viewing a customer order under dashboard/orders - the original values remain... What have I missed? Thanks in advance.
  7. Ultim8pc

    Remove 'Add to basket' button

    bsmither Thanks - that is exactly what I was looking for. I have implemented it and it works. Cheers
  8. Ultim8pc

    Remove 'Add to basket' button

    Hi, Thanks for that reply. However, what I'm looking for is the the ability to sell some items and 'advertise' others.. (with a price and 'no add to cart' button).
  9. Hi there, I am currently setting up Cubecart for my store. The site sells motorcycles and parts. I want to be able to show the motorcycles I have for sale, but not allow someone to purchase via an 'add to basket' button (which shows if I set a stock level). Neither do I want to have an 'unavailable' button that is displayed if I set stock to zero. Ideally I'd like no button or one that says 'please contact us' and/or I can put a 'contact us' link in the product description. Anyone have a solution to this? Thanks in advance.
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