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Bad Wolf

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Everything posted by Bad Wolf

  1. Having not read the other 3 pages of answers due to time restraints, if you are hosting on your own and not through here, I had this same issue this week. Have your hosting check for a cURL update and make them do it. That's what fixed my issue immediately.
  2. hosting fixed it! cURL needed an update and server needed rebooting. I was able to make a sale to myself and issue myself a refund.
  3. What is the NSS Library? Is it something that hosting needs to address or Paypal?
  4. yeah, In my long post above I mentioned that and corrected it and tested it and I get an email of a sale. The money does not get taken out of PayPal though. What is this "nickname" thing the hosting tech mentions regarding the cert? I have no understanding of this.
  5. OK lol.... so it's a communication issue between PP and the system and that's why I'm not getting notices of monies being taken out. That's my "backup" since CC doesn't send me a notice that someone purchased an item. This means I have to go check daily / hourly to see if people buy things? <-- corrected So this is what happens as a customer: 1- make order and complete. 2- page comes up ad gives me order # and what I bought etc. 3- nothing gets taken from Paypal. This is what happens as a merchant. Nothing. No notifications of any sort. The only way I knew there was an issue was because someone sent me a message on facebook. <-- this bit has been corrected. the rest no. 2- I go to the ACP and look and see there is the order. 3 - check PP and nothing is there. 4 - back to cart and set order to "processing" as it was stuck at "pending" email about a new order now comes. So by the above there seems to be the communication issue between PP and this cart. Could it be that I'm missing a module? If I'm not missing a module, what do I need to tell Paypal if I have to call them? OK found one mistake on my part. I had the setting to notify me of an order when it's processing, so I switched that to pending. I'm 99% sure this thing worked as I know I tested it. This is what my server tech responded with if this is helpful. what is this nickname not specified bit even mean?
  6. I have a thread going in the forums related to this. I'm getting the same thing. Did you ever get this sorted out because i'm losing sales now.
  7. Doesn't seem to be working. She rebooted the server. I went and bought something but upon purchase, the system did not connect to Paypal nor did it email me until I went into the ACP and clicked "processing" on the order. I tried the reorder like you said and it does not work. Nothing sends me a notice via email from the shop itself when someone purchases something. it's definitely not connecting to PP either as that would be a backup notification of a sale. I also would very much like to get that cart to the top level instead of the splash page but I had a few questions that never got answered regarding moving it and upgrading. Hosting said she's talking with her supervisor and they think it might be a communication issue with paypal itself. This is getting way past my abilities. I don't even know what to ask them. Shouldn't all of this automate as soon as it connects to PP? So it has to be a communication issue with the module and the site.
  8. Apparently it was a server side issue, so now my question is how to I make the cart push the payment through now they fixed it and / or should I just have them send the money via invoice through paypal?
  9. OK well something is definitely wrong and I have no idea how to fix it. This is the error from my customer and then we tested the shop a couple times ourselves here and it has the same errors. I have no idea how to fix it. Is this something at the server level? It seems to be so what do I need them to fix? I have the server working on it too.
  10. FINALLY made a couple of sales through the shop instead of in person or custom sales and the sales are showing in the cart, but the system never emailed me upon a sale (which I thought it would do) and the payment never went over to paypal to take the money from the customer. I know PayPal will alert me on a payment received so I know that one way or the other I would be alerted of a sale. I know the payment gateway was set up properly - at least I thought it was. I have it set for paypal and to capture the payment immediately using / in the paypal extension. Any clues? I have a one day wiggle room on this because tomorrow is a bank holiday here so no mail will be shipped. I usually ship immediately upon payment. Thanks for any help you can give.
  11. I know that. I want it changed anyway. What I would like is an answer to my questions in the OP so I can move forward with upgrading to the latest version, please.
  12. Havenswift - please have a look at the updated post. while you were answering I added some more. So - Yes, I have a splash page. I'm not sure if I want to do that right now. BUT if I change the directory name you're telling me CC will figure it out and all I have to do is check the .htaccess file to make sure it "matches"? Maybe terrified was too strong a word
  13. My cart needs updating. I am running CC 6.2.9 and the latest is 6.4.1. Being terrified to mess things up I want to ask before I dive. There is a link that says "Upgrade now" in that red warning bar telling me I'm in need of upgrading. I click it and it has the obvious directions to back up all files and databases. Then there is a button that I click to upgrade. Has the software improved to the point where it will do "all the work for me"? Kind of like when plugins are updated with one click? 2nd. I NEED to change the directory name of my shop. right now it's mysite/cubecart/ and I am getting lots of stupid spammers telling me exactly what they're trying to do. I need a different name so they don't automatically get told what software I'm using. I would want to do this BEFORE I upgrade. Where can I find the area to do this? hackers are trying to access via the file admin_bcSNkK.php file using a file called linksniff
  14. You are awesome! It was the wrong password! for some reason I gave it the wrong one but good thing I took a screenshot of the completion announcement. And it now works. Thank you, thank you, thank you!
  15. Interesting. Thank you. I know I have the correct info in there. I don't know why it wont' work. The forums that are unrelated to this site are fine and working. it should be a simple matter of that config file update. My gremlins have been hard at work this week making things I CAN do most difficult.
  16. The same error is happening that I show in the URL in the original post. Line 42 of that file says: trigger_error($this->_db_connect_id->connect_error, E_USER_ERROR); I have cleared cache and everything. I get this if I try to go directly to the admin control panel too.
  17. OMG thank you! now to go feed the gremlins because they're on high alert throughout this whole week making this migration a living hell. The simple tasks are even taking hours. Ugh.
  18. I had to move servers this week. Got all site files in and I got the database in without issue. I need to update the configuration for the database to match what the server had me do. Database name change, database user name change and password Here is a copy of the link to the issue. I'm sure when I resolve this another error will pop up so I'll come back one step at a time. Obviously I have removed sensitive info with the words [mysite] or [myself] Fatal error: Access denied for user 'MYSELF'@'localhost' (using password: YES) in /home/MYDIRECTORY/domains/MYSITE.net/public_html/cubecart/classes/db/mysqli.class.php on line 42 I run forums and fixing this in the system config.php file is easy. I have no idea where to find this in the CubeCart. Well I can see the files in the URL... I can't find something similar to the forum example I mention.
  19. I thought it was settled that it's best to do a half off sale? I like the idea of what you just suggested. Can you expound? I already set up the entire store for a sale and manually omitted certain items. Unfortunately right now I got hacked at the server and my tech is working through that. I'm most likely going to have to find a new server. I'm livid as I spent a lot of time promoting my sale.
  20. They are considered one item. It's a higher price though. I'm not worrying what the price at the cart is in the example, I just don't want someone seeing a sale of 50% off and only buying one item. obviously the cart isn't going to figure which one is lower in price to discount off the total and I cannot use the wording "buy one get one free".
  21. OK so say the order has 4 bracelets and 3 of them are worth $25 but there is one that is sold in pairs only for a price of $35. That's what is in the basket. if I do 50% off sale, then the price at the cart is $55. I guess that could work to my benefit. All the necklaces and bracelets are $25 except for a few that have a rare key or are already sold in pairs. I just like the wording of buy one get one and they have to get two of them. If I do that, I don't see how to ensure they don't scootch in and only order one item and get that for half off. I might as well do a full on half off sale. thoughts?
  22. Yes, but I can forego the bit about the software figuring out which item is the least expensive. So if someone wants 2 bracelets and 2 necklaces, the discount would be half off. I can eliminate the items that are more expensive from the sale I guess? I don't want someone picking one $25 item and one $50 item and getting discounted only $25. UNLESS a straight percentage works but then I can't use that tantalizing wording to push the sale. thoughts? another idea is I can make it a "crap-shoot" sale and say buy one and get a second item free but it's my choice of item? not sure how that would go over. of course the wording will be better
  23. but wouldn't I have to then change the price for ALL the items first? Am I just being thick here?
  24. Can you elaborate a little more? Are you meaning to say “buy two get half off”? Or something like that? I don’t see how that’s any different than the examples I put in the OP
  25. Is it possible to set up a promotional code with a "buy one get one free" offer? I would like to make it so customers can buy as many as they want and apply the code at checkout, but I want the lower price to be discounted for each item and I don't want the thing abused. I can do a half off, but that will only be possible to do that for the entire price at the cart, and then I lose out if they pick only an odd number of items. I can make the code be used multiple times, but I see abuse there too. Thoughts?
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