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volteq

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Everything posted by volteq

  1. Thank you! I was worried that I have permanently changed something. as long as it goes away, that's OK.
  2. I was trying to make changes to the category pagination file, and encountered a problem that now our website automatically goes to the second page. I thought I downloaded the original file (attached), but the issue persisted even after I uploaded the original file. can someone help? Here is the link to the page: https://volteq.com/adjustable-dc-power-supply.html element.category.pagination.more.php
  3. also one issue related to SEO is Links are not crawlable: Shop by Category <a href=""> div#review_stars > span.star-rating-control > div.rating-cancel > a <a> 1 <a> 2 <a> 3 <a> 4 <a> 5 <a> can someone please tell me where this code is located? thanks in advance
  4. sorry I did not see your comment until now. we are still having issues with merchant listings, we annot see any product listed. I was working on the performance issues last few days and will try to look into this issue more.
  5. we recently upgraded to Cubecart 6, and really like it. when checking on core vitals of our website, we noticed that google consistently complained about some accessibility issues. Here are list some from our website, but I suspect it's universal: Buttons do not have an accessible name: form.search_form > div.row > div.small-2 > button.button <button class="button postfix nomarg nopad" type="submit" value="Search"> Form elements do not have associated labels: form.panel > div.row > div.small-3 > input.quantity <input type="number" name="quantity" maxlength="3" value="1" min="1" class="quantity required text-center"> I wonder what can be done to solve the problem?
  6. I think most of the core vitals problems are addressed, except a yellow flag on Cumulative Layout Shift. we typically have 3-4 pictures on the product page, and that somehow casued issues on the desktop with Foundation skin. A suggestion was given that we should define the size of the image instead of 80% that we used. mobile device seems OK. My question is: if we do specify a size for the image, what size should we specify? would that cause problem for the mobile device? Here is a link to product page, in case you need it: https://volteq.com/regulated-adjustable-linear-dc-power-supply-hy1503d-15v-3a.html
  7. that does it. You are a life saver. Thank you so much! with your help, I was able to get one of our page down to good performance, see this: https://volteq.com/volteq-regulated-variable-dc-power-supply-hy5003d-50v-3a.html however, even though Lighthouse reports 1.4s FCP and 1.8 LCP. the pagespeed test for core vitals still shows 2.7s and 2.8s. Very confusing, as the "Diagnose performance issues" section shows numbers that agrees with Lighthouse. is page speed for core vitals showing old data?
  8. thanks for your comment. where can I find this line that uses google fonts? I have been searching for hours for this code ...
  9. Thanks! I was able to get the server side (hosting compan) to do compression, and that took care of this issue. I will check your code to see if it can add more compression. Another thing I did was to compress the images using webp format, which also helps. now the biggest issues I am encountering is related to render-blocking resources, and google fonts turns out to be a big one, specifically this one: https://fonts.googleapis.com/css?family=Open+Sans:400,700 Not sure if we are using this, if not, how can we get rid of this? Thanks again in advance
  10. does cubecart allow text compression for product pages?
  11. it's really frustrating working with google on almost everything, whatever they do, they make it so complicated:( we have seen the core vitals going up and up like bi-polar disorder in the past, with us doing nothing on our website. does cubecart allow image compression for product pages?
  12. sorry I did not make it clear. Google complained about the LCP is longer than 2.8 second for mobile, but good for desktop. I am not sure what exactly is causing this discrepancy and how to solve the performance issue.
  13. we have recently upgraded to Cubecart 6, and have been going through improvements. we recently discovered that our whole mobile website has been flagged for performance issues. the desktop version seem to be fine with google, but the mobile pages all have the same issues. below are some sample product pages: https://volteq.com/2kva-variac-transformer-2000va-0-250v-220v-input.html https://volteq.com/volteq-regulated-variable-dc-power-supply-hy5005d-50v-5a.html can anyone please suggest ways to improve the performance? thanks in advance
  14. thanks for your input. I did remove the country and added it back, clear the cache in different combinations and it still does not work. maybe you can help me by telling me where does the cubecart decide if an order is from US? I will check to see where it went wrong. Just so you know, we have been using the module "by weight" for many years and it works for the same test address. Thanks in advance.
  15. we recently upgraded to cubecart 6 and FedEx module to 1.05. when I tried to use FedEx module for shipping for US address, with the US set as the only country and shipping origin using a US address, it gives out a message saying that the website cannot take an international order, so somehow it is detecting the country incorrectly. have anyone got the FedEx module working for a US address?
  16. I am also trying to submit to google product feed, and none of our products got approved. we currently have cubecart 6, and I used export catalog to generate the feed. all our products do not have GTINs. wondering if you have any recommendations as what to do?
  17. great to hear! We will just ignore them then. I was worried that maybe we are being attacked or the software was not installed properly.
  18. we have recently upgraded to cubecart 6 and it works great. however, I just noticed that there are a ton of system errors in the log, and they all seem to originate from the same file, and look something like this: [<strong>Warning</strong>] /home/.../public_html/classes/ssl.class.php:39 - Undefined array key "_g" [<strong>Warning</strong>] /home/..../public_html/classes/sanitize.class.php:114 - Security Warning: Illegal array key "&lt;?xml_version" was detected and was removed. do we have issues or it's normal? thanks in advance also this seems really strange on the error list: [<strong>Warning</strong>] /home/.../public_html/classes/session.class.php:676 - Undefined array key "HTTP_USER_AGENT" http://173.287.252.35:80/
  19. Thanks so much for your advice! can you please explain in more details? we have hard coded the links unknowingly ...
  20. we recently upgraded to Cube Cart 6, and use the tools that came with it to re-built the SEO friendly urls, which are different from the ones we had before. By doing so, we have created some issues and chaos, as customers coming in via google search will face a broken link, which is pretty nasty. I wonder what is the best practice on how to deal with the chaos between old and new urls. come to think about it, by using the new urls, we may also lose a lot of back-links. Would really appreciate some good advices. Thanks in advance.
  21. thanks for your help. I have hence added the index.php, and it should be working now. the css file was actually good, but my index.php file was missing a line to set the view port. In case someone also was working on something similar, here is the index.php: <!DOCTYPE html> <html> <head> <title>Directory Listing</title> <link rel="stylesheet" type="text/css" href="style.css"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> </head> <body> <h1>Directory Listing</h1> <table> <thead> <tr> <th>Name</th> <th>Last Updated</th> </tr> </thead> <tbody> <?php $files = scandir('.'); foreach ($files as $file) { if ($file != '.' && $file != '..' && $file != 'index.php' && $file != 'style.css' && $file != '.htaccess' ) { $last_modified = date('M j, Y g:i A', filemtime($file)); echo "<tr><td><a href=\"$file\">$file</a></td><td>$last_modified</td></tr>"; } } ?> </tbody> </table> </body> </html> Here is the link to the directory, in case you want to see how it looks like: https://www.volteq.com/files/public/
  22. thank you for your information. I created index.php and style.css files, and was able to manipulate the format somewhat. the funny thing is that I can change the fonts on the desktop, but on the mobile device it does not seem to respond to the style sheet. Here is my .css file content: table { border-collapse: collapse; width: 90%; } th, td { text-align: left; padding: 5px; border-bottom: 1px solid #ddd; font-family: Arial, sans-serif; font-size: 20px; } th { background-color: #4CAF50; color: white; } p { font-family: Arial, sans-serif; padding: 2px; font-size: 20px; } tr:nth-child(even) { background-color: #f2f2f2; } @media only screen and (max-width: 600px) { body { font-size: 18px; } }
  23. Thank you so much, that took care of it.
  24. we recently upgraded to the cubecart 6 and really liked the foundation skin. One issue we just noticed is that the product listed under a category all have truncated titles when viewed on a mobile device or when viewed with the three columns on desktop. How can I change it so that the full title is shown, especially for mobile device? thanks in advance!
  25. Sorry I did not make it clear. I was referring viewing the list of files, maybe this link will illustrate the point: https://www.volteq.com/files/public/manuals/ on mobile device the font is really small, and google complained about it. is there a way to change the font?
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