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volteq

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Everything posted by volteq

  1. volteq
    we have some pictures and files for download in the /files/public folder. Google is complaining that the font is too small for mobile device. how can I change the font for viewing the files here? thanks in advance
  2. volteq
    I re-made the .htaccess file, and now it seems to be working! Thank you so much for your help!
  3. volteq
    I mean if you choose the no extension on the store settings, and then rebuild, the database of urls are fine. however, when you go to the website, all the links are missing the .html as well, which makes all of them non working there maybe some file that's not getting upgraded from 5 to 6. as for the .htaccess file, I copied it from your comments above, and here it is : RewriteRule ^(.*)?$ index.php?seo_path=$1 [L,QSA] ### Rewrite rules for SEO functionality ### <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / ##### START v4 SEO URL BACKWARD COMPATIBILITY ##### RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule cat_([0-9]+)(\.[a-z]{3,4})?(.*)$ index.php?_a=category&cat_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule prod_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule info_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=document&doc_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule tell_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule _saleItems(\.[a-z]+)?(\?.*)?$ index.php?_a=saleitems&%1 [NC,L] ##### END v4 SEO URL BACKWARD COMPATIBILITY ##### RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*)?$ index.php?seo_path=$1 [L,QSA] </IfModule> ### Default store 404 page ### ErrorDocument 404 /index.php ## Override default 404 error document for missing page resources ## <FilesMatch "\.(gif|jpe?g|png|ico|css|js|svg)$"> ErrorDocument 404 "<html></html> I just realized something, it seems that the cpanel is automatically making changes to the .htacess file! I don't know how to stop it from messing around
  4. volteq
    I sort of figured out the problem. if I set the search engine to no extension, and rebuild per your suggestion. then all the urls in the database are without the .html however, when I go to the website and click on the links, they all show up without the .html, so none of them work. to make them work, I have to manually add the .html. what can be done? is there a file that I can go in make some code change to make it add the .html automatically?
  5. volteq
    I just managed to get the https://volteq.com/high-current-power-supply.html working. this is what I did: search engine set to no extension go to the category to manually remove the .html from the path manually type in the address and add the .html to the end can you figure out what's wrong with the site? another way is to manually go into the seo url table and manually remove the .html from the links, for instance, this also works after I remove the .html from the database: https://volteq.com/variac-auto-transformer.html I guess one question I have is how to rebuild the seo path after changing the search engine ext setting?
  6. volteq
    I have done that and the above error message is what I have. the website behavior is the same.
  7. volteq
    6.5.1 I don't know if this is useful information, when I tried to upgrade from the admin/maintenance, it gave me a blank page. the admin folder and .php file are missing. this is in the error log: ....public_html/includes/extra/snippet_444a4a10e05f2b6e296bc580adb93af6.php:1 - Undefined array key "DC123" https://volteq.com/anodizing-power-supplies.html public_html/includes/lib/smarty/sysplugins/smarty_internal_runtime_writefile.php:72 - r/cache/skin/wrt6461ce8a42b6d3_15378783,//cache/skin/e71cb750ff44614bcea5c7b74d00548ea0d03658_0.file.box.currency.php.php) [<a href='http://docs.php.net/manual/en/function.rename.php'>function.rename.php</a>]: No such file or directory https://volteq.com/ public_html/includes/lib/smarty/sysplugins/smarty_internal_runtime_writefile.php:79 - /public_html/cache/skin/e71cb750ff44614bcea5c7b74d00548ea0d03658_0.file.box.currency.php.php) [<a href='http://docs.php.net/manual/en/function.rename.php'>function.rename.php</a>]: No such file or directory https://volteq.com/ public_html/includes/lib/smarty/sysplugins/smarty_internal_runtime_writefile.php:84 - unable to write file public_html/cache/skin/e71cb750ff44614bcea5c7b74d00548ea0d03658_0.file.box.currency.php.php https://volteq.com/
  8. volteq
    do you think it's worth it to reinstall? they all have .html, like this one: linear-dc-power-supply.html
  9. volteq
    i made the change and it seems nothing changed
  10. volteq
    just added the 4 lines to .htaccess, still the same thing should change back to not use .html?
  11. volteq
    I just changed it to use .html suffix, still the same problem.
  12. volteq
    click on any product on home page also leads to the 404 however, on admin page, the product and category related information are all visible we were upgrading from 5.4 or something like that. php 7.4.33 as I said above, all database information are visible from admin page. here is our website, in case it helps: https://volteq.com just changed php to 8.1, still the same thing
  13. volteq
    after multiple trials I was able to upgrade, but the website is broken. it shows the categories, but clicking on the category leads to " 404 - Page Not Found
  14. volteq
    I tried to upgrade it manually. although everything seems to be fine and it was able to finish, the website becomes unavailable, not even the admin console. I had to restore the website from the backup, and the database as well. somehow part of the database got wiped out during the upgrade.
  15. volteq
    we tried to upgrade our website to latest version of cubecart, but something failed along the way. the upgrade was not complete and the system somehow thinks it's upgraded. right now in the admin /maintenance/upgrade section, the message says that it's " Your store is currently using the latest version. Please click force upgrade to restore to the default code for this version. " if I click on the button, there is what I get: The following errors were detected: Please select at least one backup option but there is nothing to select. Is there another way to upgrade? Thanks in advance Please select at least one backup option. Please select at least one backup option.
  16. volteq
    thanks for your response. so I guess there is nothing we can do? Google for some reason keeps on complaining our website is not mobile friendly.
  17. volteq
    we have had issues with mobile friendliness with our website for a while and trying to solve it has hit some roadblocks. in case you need it, here is our website: https://volteq.com we are using Kurouto for desktop and we do have the mobile skin enabled. the issue maybe that when google bot test our website, it does not know to switch to mobile skin. is there a way to automatically detect that the user is using a mobile device, and then we automatically switch to the mobile skin? thanks in advance. Sean
  18. volteq
    I am having issue changing the default email template. Each time I tried to save it, I get the following message: Error 406 - Not Acceptable Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner. What can be done to correct this? Thanks in advance. Sean
  19. volteq
    Thank you so much for your help! I fixed the problem. The issue was with the email settings. Sean
  20. volteq
    I am having some trouble with the contact us form, somehow there is no email sent out. I looked up some old threads on this issue, and tried to send a newsletter as test, the newsletter does not get sent out either. Thanks in advance for your help. Sean
  21. volteq
    Hello! I was trying to change the email template in the admin panel, I got this error message: Error 406 - Not Acceptable Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner. the problem is that I am the website owner:(. we have another website with the same setup, and it works fine. Can someone please help? Thanks in advance. Sean
  22. volteq
    Thanks so much! I was able to fix the issue with your help.
  23. volteq
    I have been trying to do some remodeling on our website, one issue that I have encountered was that the look and feel is really hard to adjust. somehow the changes I made on the common.css file does not seem to matter. our home page is a bit cluttered, and I would like to add some white space but no matter what I do, it does not seem to work. Can some one help? Just in case, here is the link to our site: https://www.volteq.com/ Thanks in advance for your help.
  24. volteq
    can you please help by providing the details on how to do this? You may need to alter the stylesheet that controls the product box height
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