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Everything posted by AeroLogistica
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Hello fellow Geeks, so, I am having an issue where a product is added to the cart on mobile, you can see the cart above left, but when I click on the little icon, it moves left, you can see the product but if I click on it, then moves right again and enters this loop where it won't take you anywhere. Now, if I flip the phone (horizontal), then the customer can see the cart, the product and click on view cart and being taken to check out. I cannot be telling customers, when browsing on mobile please flip phone sideways and also customers won't come up with that decision on their own. Thanks in advance. https://www.loteriagringa.com/play/
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Hoe about if instead of validating for non repeating values, it checks once the selection is made, in case of repetitive values, the customer will get a warning but we'll have the same issue because of how to exclude option sixth? This one can be repetitive as it's "different" from the other 5, so, how to exclude it?
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Hello fellow geeks! So I have 5 options with numbers 1-70 and one additional option where the customer must select one number 1-25. So, for the first 5 options, the customer cannot select the same number twice, for example, he can choose 4-9-26-7-10 but he cannot choose 4-9-26-7-4-10. Then he has the last (6th) option, where he can choose number 1-25 and since this is not related to the first 5 options, he can choose any number (1-25) regardless if it was chosen on the prior options. How to enforce this behavior? Also, since we are talking about options, when someone places an order, how to have the options selected displayed on incremental? Greatly appreciated in advance! cheers, AJ
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Contact registered customers through BO
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
Understood @bsmither, thanks a bunch. cheers, AJ -
Hello fellow Geeks! Maybe I am missing something, but how can I contact a registered customer through the Back Office? Communication must be done outside the site? For example, I must contact a customer regarding an order but I can't find where to do it. cheers, AJ
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Language Selector drops behind the menu
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
@bsmither, always right on the money with the guidance. Under main.php I had commented out the search box before closing the search box divs, the closing backet is where it was and the green bracket was were I moved it. {* <div class="row hide" id="small-search"> <div class="small-12 columns"> {include file='templates/box.search.php'} </div> </div> *} </div> </div> </div>*} -
Hello fellow Geeks, so we have 4 languages available at our site, yet when we click on the icon, upper next to log in, it drops down a menu but for some reason it falls behind the main menu, so we can't see the language options site at https://www.loteriagringa.com/play/ Thanks in advance!
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Product options not showing up on Cubecart 6.5.3
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
Sent kid. Thanks! -
Product options not showing up on Cubecart 6.5.3
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
Why, why, why you have to be so smart @bsmither? That's exactly what the issue was, since initially they both had the same route /powerball the system added a re-direct when leaving blank, creating the redirection. Is there a module, under product page, tab #product spec, to have custom stuff? I could jam everything into the actual product page but it would be cool to add some custom stuff, in our case we don't need to specify the code or if it's new or used. Thanks again kid, Happy Thanksgiving of whatever you celebrate today! -
Product options not showing up on Cubecart 6.5.3
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
Thanks Smither, I did noticed that, when clicking on the product image, customer should be taken to View Product page, but it loops again into View Category. I looked into porduct Powerball and category Powerfall but nothing seems off. -
Product options not showing up on Cubecart 6.5.3
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
Could be the version? It was displaying before and now is not. No changes were made, I started getting the CRSF error earlier but I fixed it. -
Product options not showing up on Cubecart 6.5.3
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
Thanks Al, how can I deep look into it? -
Product options not showing up on Cubecart 6.5.3
AeroLogistica replied to AeroLogistica's topic in Install & Upgrade Support
Hi Al, several times. How you been? Long time -
Hello fellow Geeks, so we are on the process of migrating to another server within Godaddy. The way we have done it with Prestashop was to allow installatron to install the software, in this case cube cart, the same version 6.2.9 we are running on the old server. Installatron creates the folder within our domain and creates the shop there. Then we upload a copy of the cc folder on the old server and upload it into the new server, which has pretty much a fresh copy of cc 6.2.9. It didn't work, we get a 404 error. Are there any files that must be configured in order to have access to the site? If so, which ones? Thanks in advance! https://www.loteriagringa.com/play regards, AJ
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403 error admin while visiting admin back office
AeroLogistica replied to AeroLogistica's topic in Technical Help
I don't know, I have been online with tech and they say that it not a server issue, but it has to be: Mon Jul 03 14:37:32.898873 2023] [access_compat:error] [pid 1068913:tid 47842727057152] [remote 73.150.207.48:65395] AH01797: client denied by server configuration: /home/at4gprieu0fh/public_html/loteriagringa.com/play/admin_cxctg5.php Are there any further testings i can do on my end? This is the one that was giving the error before until I added "?_g=phpinfo" after https://www.loteriagringa.com/play/admin_cxctg5.php -
403 error admin while visiting admin back office
AeroLogistica replied to AeroLogistica's topic in Technical Help
Awesome Smither, is a plain 403 error page. I mean everything works, page loads, customers can place order but I can't access admin. The error was from the website itself (error_log.txt).