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  1. File: [catalogue.class.php] Line: [70] "SELECT SQL_CALC_FOUND_ROWS MIN(`live_from`) AS `next_time` FROM `store1CubeCart_inventory` WHERE `live_from` > UNIX_TIMESTAMP() LIMIT 1;" - Unknown column 'live_from' in 'field list' i am getting this in my errors log. what is it? can it be fixed? i am using 6.2.9 and i updated from 6.1 recently
  2. Hi, Royal Mail is refusing to give access of their Click and Drop API to Al/Cubecart for the development of an integration between Cubecart and Royal Mail Click and Drop. The main issue is apparently the potential resulting cost of support ! Another reason is that small businesses must post more than 100 orders a day. The judgemental error that Royal Mail is making is to look at Cubecart as one small customer rather than a collective of small businesses being our ecommerce platform. The Electronic customs compliance is approaching fast, 1 January 2021 so we must act now to make them chang
  3. Hi, For customers like us using Royal Mail, we have serious problems ahead as Royal Mail now wants all customs forms outside the EU electronically as from 1st January 2019 ! see https://www.royalmail.com/business/services/sending/international-data/more-information If we don't, it will cause delays and the US for instance is saying that they will start charging fees to our customers once the bill is passed. Brazil and Russia have already stated that they will not accept any parcels as of this date is the customs form is not digital .... (https://www.royalmail.com/business/services/s
  4. Hi, How can I add a "Products Sold" column to the Sales report and be able to sort by it. Thanks in advance!
  5. Hello again, i'm having a strange issue with the admin panel on my website since updating to the latest Cubecart V6 from an older V5 website. Since updating, various pages in the admin panel will no longer submit changes permanently. The issues we have come across so far are: When manually adding an order through the admin panel and clicking "Save" or "Save and reload", the added order will not save the VAT value but will still add the value to the total of the order. When manually adding an order and again saving the order, the order will occasionally lose one of our line i
  6. Hello, My store admin page ceases to function when I switch the PHP version forward from 5.6 to either 7.0 or 7.2. The odd thing is that it seems to work fine when the PHP is 5.6 but I get the following error when I try to reload using 7.2: Fatal error: Uncaught Error: Call to undefined function mysql_connect() in .../public_html/store/classes/db/mysql.class.php:40 Stack trace: #0 .../public_html/store/classes/db/mysql.class.php(68): Database->__construct(Array) #1 .../public_html/store/controllers/controller.admin.pre_session.inc.php(21): Database::getInstance(Array) #2 .../publi
  7. Hi, On my site https://enterprisinggifts.co.uk/ I have a custom section, in which, like user to be able to select a style i.e lamp shade type, light box etc... and then the user can browse to a photo on their machine or get it from google photos, facebook etc.. where the photo and the user contact details can be emailed to get a price quote for the order and if they want to proceed it will take them to a payment section. How would I go about doing this?
  8. Hi all, Can someone help advise me as I am trying to get the presentation right, if you look at https://enterprisinggifts.co.uk/ you will see there is a big space underneath the search bar after insert my logo so the site does not look professional. How can I alter this to look better? Also I would like to contribute to Cubecart by sharing the code for the colour scheme used in the foundation theme, where can this be shared?
  9. Hi, I would like to add an audio clip for customers to audition before purchase. At the moment I'm embedding tracks from soundcloud in the description. I'm creating a wave audio player and want to use it for each product. Is there a way of doing this? The pic is where I would like it to go if possible.
  10. Hi, I'm having trouble with the icon-sprite (SoundCloud) to show up. I've done everything I can as far as I know. icon-sprites.svg - Add symbol, change viewport to 1792 and add the path gui.class.php - include the icon name and configuration detail settings.index.php - Add the label and text box for the URL configuration The icon is invisible and can't seem to do anything else. I've double checked the icon name to make sure I've spelled it correctly about a dozen times?
  11. Hi all, I'm wondering if someone can point me in the right direction here. We've setup our CubeCart shop and all seems to be going well - until we actually tried to purchase something. We've installed the Paypal ecommerce module, linked it to our paypal account and that all went well. I then go on to the website, add a product to cart, then view cart and check out using paypal. The program has me logon to paypal ok - then returns me to the payment screen, I tick the agree to terms * conditions box, then pay. I then am returned to the program with: Many thanks for your order!
  12. Hello I would like to install an affiliate extension on my cubecart store, so that my customers can promote products and receive a commission on each sale. There are several free extensions on cubecart marketplace, My question is: is it free or are there other costs that I have to pay? Because I tried to install one of these programs [idevdirect], but I could not complete the process because I needed to create an account there and it was costing to open the account $75. If purchasing is a necessity, can you please inform me of the most economical option. My online store i
  13. Hi, I have a record label website and selling my music directly, but I want my customers to be able to choose between mp3 or wav. I've tried creating 2 identical products with different product codes, one visible (wav) and the other hidden (mp3). When I select the product and choose mp3 and do a test purchase, I get the (wav) product still? Is there a hook or an extension that can do this? The product options only seems to cater for tangeable items that require shipping. Thanks...
  14. Hi, i've recently upgraded an old website to the latest release and i'm getting a strange issue with a string of characters being output before the website content. Is there anything that could be causing this? The string is the same one every time, and it's being output immediately before any other data. There are no PHP errors showing up. Here is an example of how it displays inside the source code: �^��QI:�Y%<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en-GB">
  15. Having read some articles regarding issues with large numbers of images, I have created a subfolder under images/source, called 2020-images. I have loaded a number of images in this folder and have assigned them to products through an Import inventory, but the Products whose images are in the subfolder are all showing "No Image Available". I thought it might be a version problem, but have upgraded to version 6.2.9, and that has not resolved the problem. The website / store is kbcoins.com and there are around 15,000 products, many of which have 2 images each, although many products d
  16. Hi, I am new to Cubecart and my host provider is using version 6.2 9. On the foundation default theme, what are the dimensions of the store logo? How can I change the menu and footer colour from black? Is it possible to create an background image with about 33 % opacity? Also is it correct, I cannot change the upload size of a picture from 350k? Your assistance is much appreciated
  17. Hi all, I am newbie to Cubecart (version 6.2.9) and I am enjoying learning it's features and how it works, since this is the first successful attempt with an eCommerce package. I was looking at the extensions available as I would like to ship via Royal Mail or Hermes but there does not seem to be an extension for them to add to the shipping section, can anyone assist with this?
  18. I have issue with the e-Trend Template, I updated it today but still the server blocked my IP again they send me the 2 logs files bellow === [Thu Jul 02 17:08:16.951118 2020] [:error] [pid 4676:tid 46936274851584] [client 172.58.236.124:36832] [client 172.58.236.124] ModSecurity: Access denied with code 403 (phase 1). Matched phrase "-h" at MATCHED_VAR. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/22_PHP_PHPGen.conf"] [line "19"] [id "220030"] [rev "4"] [msg "COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||mec4d.net|F|2"] [sev
  19. Hello, long time no post. My site has been ticking over by itself for a while and I've been looking after customers, but due to domestic circumstances, I've put minimal effort into anything other than fulfilling orders. I'm getting a lot of junk sign ups and form responses, so want to engage reCAPTCHA in the hope it will save wear and tear on my delete key. I signed up at Google (V2 and V3, neither work properly) and enabled it in the site settings and added the keys. But whilst I get a box outline with 'Verify you are human' below the contact and register forms (see below), there's n
  20. Hi, I'm trying to install the latest version of cubecart on to an ubuntu 18.04 host. (I already have a working cubecart install on an identical host.) For some reason I am getting the following message when at the install screen: The following errors were detected: Hosting not compatible. Please rectify or setup a hosted CubeCart store instantly at https://hosted.cubecart.com. Obviously this isn't right as I have an identical setup running cubecart and that has been working fine for over a year now. Can anyone give me some insight into how I can remedy this issue?
  21. Hello! Running the latest version CC6. When I place an order, the store sends out a notification email and all seems to work fine on both front end and back end. However, Paypal doesn't receive any funds. So, we have a pending order in the dashboard but no money ever being spent. I've disconnected the Extension from Paypal and will connect it again as it is the only thing I can think of. Anything else to look into? Thank you! William
  22. Guest

    bulk images upload

    Hi, How do I upload bulk product images with bulk product information upload (I have 2 files, one is product images file and one is products information in CSV format).
  23. Hi, I want to sell entries to a sporting event. Competitors will be numbered 1, 2, 3, 4 ... and I want to sell entries in that order. On payment each competitor will receive an email which includes their entry number. How can I do this? Many thanks Graham
  24. Hello, I am writing to you because I have two problems with my shop. 1. On the home page which is in French, I have two words that sound in English (see image). I tried to change the language in the administrator part but it does not work. Can you tell me how to make it appear in French? 2. Since the update, I have encountered a problem in the shopping cart. Indeed, when I add the first product it displays the basket with the product but when I add other products, it displays my basket with only my first product. I have to click the update button for this to appear. It is rather
  25. Cubecart version 6.2.4 PHP version 7.2.31 I have an issue with my store. I've just discovered that for products with options the stock levels are being ignored and a customer can enter any quantity and purchase them. For products without options the stock level is being respected and an over-quantity order is correctly limited to whatever the stock level is. On the options pages I have checked "Use stock level" next to the relevant options in the matrx, with the stock level entered there too. I'm not sure if this is relevant, but I'm also getting the following error recurring
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