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  1. We already use a number of databases on Redis. How do I specify to use a particular one, say 9 and do we only need to specify 1 database?
  2. Hi I am trying to alter the layout of the categories menu and think I need to look at where this gets defined {if $CATEGORIES} {$CATEGORIES} {else} Can anyone point me to the right file please? thanks Paul
  3. Hi, Royal Mail is refusing to give access of their Click and Drop API to Al/Cubecart for the development of an integration between Cubecart and Royal Mail Click and Drop. The main issue is apparently the potential resulting cost of support ! Another reason is that small businesses must post more than 100 orders a day. The judgemental error that Royal Mail is making is to look at Cubecart as one small customer rather than a collective of small businesses being our ecommerce platform. The Electronic customs compliance is approaching fast, 1 January 2021 so we must act now to make them chang
  4. manka

    coupon

    Hello! We can't create new coupon for some months. The System doesn't save the name of new coupon and it doesn't work, because it doesn't exist. Why? Thanks!
  5. Hello All, How do I edit the social media links in my backend? I try but the edits don't save. Any help is appreciated.
  6. how do you make the all in one shipping add say $5 for the first item and $1.00 for each additional item per category with free shipping over $100. some items are bigger than others and need to add differently for up to $100
  7. i am using 6.4.2 and karuto. when i add an item and then try to add another item, the picture from the last item i put on is in the new item i am trying to put on and i have to find the pic and disable it to put in the correct pic needed. any idea why this happens?
  8. i am upgraded to 6.4.2 and using karuto. when i use mozilla and go through check out it only goes to credit card check out and doesnt show the money order option. it also wont work with tablets.
  9. Under Manage Extensions, I have installed Authorize.net Gateway (SIM) installed. It works great for accepting credit cards. [Note: I know this is deprecated in favor of Authorize.net Accept Hosted]. Anyway, I would like to have a 2nd copy of this extension appear on my Checkout page so that I can separate e-Checks from Credit Cards. One extension would be Priority 1 with the Description an image of a credit card, and the other would be Priority 2 with the Description an image of a check. Is this possible? I just need a way for the Gateway to know whether a user will be entering A
  10. I have latest version of cubecart 6.4.2 and creating products with product options, but when i choose price inc. VAT is calculated wrong in basket. when price is set without VAT than correct amount is added on top of option price and total is correct, also when main price is set to £0, option prices are calculated correctly but I need to have Main price displayed. Main Price set £10 inc. VAT Model A - £10 - absolute Model B - £20 - absolute Basket total for Model A is : £6.67 + VAT £1.13 = £8 ( this is if tax inc. is set in price tab) When I have 1 absolute price set it do
  11. I have a Cubecart shopping cart that works great for processing credit card transactions using the Authorize.net extension. I would like to start accepting e-Checks or ACH payments as well but I am unsure how to accomplish this. I know that e-checks and ACH are different, but I just don't know how to integrate them with my cart. I also don't know if I have to run these payments through my bank, my credit card merchant account, some other entity or the gateway itself. Everything I've read assumes I already know the ins and outs of such payments and how they work together, but it's al
  12. What's the difference of these two? In my setup, is Status is checked and Available for purchase unchecked, users can buy the item. If status is unchecked, then it does not matter what Available is, the item is not available for purchase.
  13. This may be a feature request or impractical, but at the moment I cannot see a way to break the all in one shipping extension in to regions for the United Kingdom unless you enter all the UK postcodes. In particular I want to be able to exclude Northern Ireland from UK shipping due to changes brought about by Brexit which will come in to effect on 1st April. Ideally rather than entering all the postcodes for the UK which is a lot! it would be possible for the United Kingdom regions to include an option to exclude Northern Ireland however I appreciate this may not provide a perfect so
  14. I'm having issues with customers unable to double opt in via our newsletter sign up when registering as a customer or subscribing from the newsletter sign up box, in the worst case senario the error message "sorry but we have not been able to validate your email address" is displayed across the top of the home page on a red banner. I have also noticed that when a customer is opted in and signed up the template box.newsletter.php is returning the message "you are not subscribed to our newsletter" when in fact they are subscribed and opted in. I have checked that I have the correct new
  15. Hi All, I upgraded my store from v6.2.8 to v6.4.2 a couple days ago. The upgrade finished without any errors/warnings, and the store appears to be operating OK (I think)...however... I am unable to see any Transaction Logs in the Admin Control Panel. Zero. It's blank. I did use Maintenance > Rebuild > Clear transaction logs PRIOR to the upgrade to 6.4.2. I wanted a clean log and felt the in-built Maintenance tool would do not harm. But since I brought the store back online, I have had a handful of new orders (I only sell digital download products) and I have successfully
  16. Hi again, I'm aware this sounds like a very amateur question, but we all have to start somewhere. I am doing courses in html, and seo and things, and would like to be able to apply bits to my CubeCart store (after practising obviously!) So...how do I actually edit a CubeCart pages html...where is each of my individual pages within my file manager? (I have access to this via my hosting provider). I understand about FTP and downloading / editing / re-uploading etc (unless there's a way of just editing the pages without doing this?). I am able to inspect pages in a browser, v
  17. The experts at Google have advised I should add ther following code at the end of content.receipt.php to track successful orders generated by ad words. I would appreciate a view from anyone that has done this previously - it just does not look right. {literal} <!-- Global site tag (gtag.js) - Google Ads: 106nnnnnnn --> <script async src="https://www.googletagmanager.com/gtag/js?id=AW-106nnnnnnn"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date());
  18. Hi, Happy New Year everyone! My logo has stopped showing at the top of my emails to customers and admin have stopped showing - It's just showing the logo path in full (store.co.uk/images/logos/logoname.png). I'm not sure when this started happening, but i've checked the Store Settings/Store Logo settings and they seem ok, and also that the logo is actually in the folder that is now being show on the top of the emails, which it is, with the correct name. Any suggestions would be gratefully received. Thanks very much
  19. Hello all, I have seen on another shop site a popup that "Pop's Up" which looks like PayPal reminder that says "Before you go" would you like to email to yourself the cart contents or to someone else"! so you can return later and purchase the items in the cart. Is this something in CubeCart that can be added or PayPal coding that can be added. Thanks, Malcolm
  20. Firstly, I am so so sorry if this has already been asked before, I have trawled the forum and couldn't see anything similar. I am creating a website providing for several clubs. I have 3 delivery options, but not all clubs use all three. For example, for members of one club they want me to provide Home delivery (£5), collect from their club HQ (Free), and collect from my shop (Free). For another club they may only want collect from their club HQ. Do any of the shipping extensions allow this configuration by product or category. I can see the 'by category' option, but it looks li
  21. I've read a few posts about this topic but not one clearly seems to document how to make 301 redirects work with the Cubecart SEO code in the htaccess file. I've tried the simple written line redirect 301 and I've tried adding 301 redirects via my cpanel but none of them redirect to anything other than the cubecart error 404 page. This is a fairly crucial requirement of any new site to be able to redirect removed or modified URLs yet it seems impossible to make it function within the cubecart htaccess file and there appears to be no documentation on how to make this work. Any pointer
  22. Okay, so I have manually upgraded to v6.1.5 and I can see the database now has some issues - this was to be expected. However, I wasn’t expecting the link to a "database checker tool" to be just a link to a discussion elsewhere and the comments by Al Brookbanks aren’t much help... “Please use a tool such as phpMyAdmin to make any required changes” ... erm, yes, so how exactly? There appear to be two types of error message. This is what I am looking at: CubeCart_admin_users.admin_id has a key type KEY but expecting PRIMARY. CubeCart_category_index.id has a key type KEY but ex
  23. Strangest thing - I upgraded from 6.1.13 to 6.2.9 a little bit ago and my client just noticed that there is no GA feed to his GA account. The really strange part of it is that it isn't an instant drop off. It goes from Feb 2 to Feb 17 in a sharp decline to zero over days. I don't know if the upgrade has anything to do with it or not. If it did, you would think it would have dropped to zero instantly when the upgrade was done. I have diffmerged all of the files to make sure that everything is the same on my installation as the clean version of 6.2.9, including matching my custom skin to th
  24. Hi, I would like to add an audio clip for customers to audition before purchase. At the moment I'm embedding tracks from soundcloud in the description. I'm creating a wave audio player and want to use it for each product. Is there a way of doing this? The pic is where I would like it to go if possible.
  25. I've wanted for a short while to export customer contact information into Google Contacts. From there, I can easily use the contact information in Quickbooks, my accounts package. I have cPanel access and using that and the phpMyAdmin, I went into the database and using the SQL below produced a query which I exported as a csv and imported without issue into. Google contacts. The SQL is below, should anyone wish to use it. I'm not a programmer etc - I learnt SQL ages ago briefly and it may be very crap code, but it works. Please don't ask me "how do I do this", "how do I modify to do this". I d
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