Jump to content

Search the Community

Showing results for tags 'cubecart v6'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • CubeCart News & Announcements
    • News & Announcements
  • CubeCart Support Forums
    • Issue / Bug Reporting & Feature Requests
    • Install & Upgrade Support
    • Official CubeCart Hosting
    • Technical Help
    • Customising Look & Feel
  • CubeCart Extension Marketplace
    • Visit the CubeCart Extension Marketplace
    • Extension Discussion
    • Developer Forum
  • General
    • General Discussion
    • Show Off

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start




  1. Good evening all. Due to some PHP restrictions on the server where my cdbooks-r-us.com bookshop was hosted, I kept using an old version of Cubecart. However, recently I had to take the plunge, so to speak, as the server was due to be upgraded and PHP 5.x would no longer be supported. I upgraded to Cubecart 6.5.2, running on PHP 8.2.18, MariaDB 10.2.44 and the "e-sharp" skin (blue). Everything went quite smoothly with the upgrade, even with the various customisations made over time - only one didn't work, and that related to the order email sent to me being from the store email address and not the client's email address, but that was resolved using a dummy variable and voila! Since the upgrade the system has been working very well, and no clients reported any issues. So all was okay, I thought....Until today. Normally, when you click on the "Buy Button" on the view product page, a brief "animation" is displayed while the item is added to the cart (like the product is being dragged to the cart is probably the best way to describe it). This works fine when you are doing this in a web browser on the desktop site. But when you try to do this on the mobile version of the site, it sometimes works and at other times not. Instead of adding the product to the cart while displaying the brief "animation", a larger white box (like the magnification box displayed if you zoom in on an item) appears over the buy button and the item is not added to the cart. See an example at the following location: https://cdbooks-r-us.com/uploads/Image1.jpg I've tested this on 3 different phones running different versions of Android, with the same result. The same happens whether using the Opera, Duck-Duck-Go or Chrome browsers, so it does not appear to be a browser or Android version issue. I've confirmed it happens not just with one product, but with several. I would've thought that if it was Javascript related (as the button animation thingy appears to be a java script), that it would affect all products equally. What is really strange is that with some products it would display the "white box" every time, while with others to would only do it on the second or third attempt. The first link below is one where it appears to happen every time, while the second it appears to happen only after the 2nd or third time you try to add the product (eg where you wanted to order 2 but only ordered 1 and want to add another one): https://cdbooks-r-us.com/kalahari-mac-omnibus https://cdbooks-r-us.com/with-roberts-to-pretoria Any help in resolving this would be much appreciated. Regards
  2. Hello fellow Geeks, so we have 4 languages available at our site, yet when we click on the icon, upper next to log in, it drops down a menu but for some reason it falls behind the main menu, so we can't see the language options site at https://www.loteriagringa.com/play/ Thanks in advance!
  3. I'm trying to do a "clean" install of 6.5.1, only retaining images and some skin files. I've uploaded all the files and try to run /setup/ and get Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache Server at www.olivewoodturning.co.uk Port 80 The last entries in the server log file are [Mon Aug 07 21:29:21 2023] [error] [client] free(): double free detected in tcache 2 [Mon Aug 07 21:29:21 2023] [error] [client] End of script output before headers: index.php [Mon Aug 07 21:29:34 2023] [error] [client] free(): double free detected in tcache 2 [Mon Aug 07 21:29:34 2023] [error] [client] End of script output before headers: index.php Any thoughts as to what's going on? I'm still trying to debug this myself. Server is running php 8.1, if this has any bearing?
  4. I'm looking for some guidance on how I would remove some code to make both the billing and delivery address required fields not required. I would like them to be optional as they are not needed for pickup. I found an older forum post here that had some information that touched on this but when I tried to implement these changes I was unsuccesful and the checkout process still would not go any further without entering the required fields. I'm using CubeCart 6 with Amzin skin.
  5. Hi, I have been using the html option to set a desirable html URL for my product pages. However I note that they still do not appear on the search engines. Is there a setting that I am not using? I am using CubeCart Version 6.4.4 Also my website (noochoon.com) searches products but will not bring up a whole category which seems crazy! Any suggestions, and has this got to do with the SEO searchability issues?
  6. some time ago I deleted the slideshow from my homepage as is shown in the demo: https://demo.cubecart.com/cc6/ is this part of the main file template or was it on the homepage layout? I cant find where to reinstate it
  7. Visually I thought I'd disabled the List View on Categories, (by adding <!-- --> to various parts of the code in the Template content.category.php) so the products would always view in Grid View, however, whereas I and many people see the products in Grid View, my client see's them in List View. I must have missed something?
  8. I'm having some troubles to make grid view as default in category page, changed following code in content.category.php : From : <dd><a href="#" class="grid_view"><i class="fa fa-th-large"></i></a></dd> <dd class="active"><a href="#" class="list_view"><i class="fa fa-th-list"></i></a></dd> To: <dd class="active"><a href="#" class="grid_view"><i class="fa fa-th-large"></i></a></dd> <dd><a href="#" class="list_view"><i class="fa fa-th-list"></i></a></dd> this only changes to icon of grid view but still displaying list vew of the products. ​Also have checked JavaScript in /js/2.cubecart.js but cannot locate default setting to change from list view to grid view.
  9. My site is currently still sending out the "order received" email (to 4 different email addresses) as it has been for ages. The email log is OK, it shows the emails being sent out. The test email on the "Advanced settings" tab also works - the popup says it has been successful. However, none of the emails are being received! I'm stumped on this one.
  10. G'day All, I followed this threads advice from March regarding Social Media and the Mican Skin It works great but what I would love to do is to add the Social media links where Mican had the currency displayed at the top of the page. Can anyone assist me with the coding. Thanks in advance Smithy
  11. I have had this recurring "exception error" since a previous update a while back, cannot remember which one though, I believe it may be an extension error, possibly an ebay one and will have to contact noodleman the developer if so as I only use paypal, Amzin by nitefox template and by price shipping module, nothing else, Just though I would mention this error on the forums to see if any one else recognises this error with smarty or is this a template error? Today, 14:30 [<strong>Exception</strong>] /home/***********/public_html/includes/lib/smarty/sysplugins/smarty_internal_undefined.php:62 - undefined extension class 'Smarty_Internal_Method_MuteExpectedErrors' https:// Today, 14:00 [<strong>Exception</strong>] /home/*********/public_html/includes/lib/smarty/sysplugins/smarty_internal_undefined.php:62 - undefined extension class 'Smarty_Internal_Method_MuteExpectedErrors' https:// Any help, or advice, always appreciated. Version 6.5.1 PHP 7.4.3
  12. Hello All, How do I edit the social media links in my backend? I try but the edits don't save. Any help is appreciated.
  13. I can't seem to find a a link from the admin panel where to edit the top menu. I haven't done any changes to this website in years and do not remember how to simply add links or edit the top menu bar..? Thanks all
  14. I am using CubeCart to collect reservations for a meal. Customers can choose starters (£7), mains (£16) and desserts (£7). The venue requires that the minimum order is a main course + one other. Currently I have set the product price to zero and the option prices to £7 or £16 as appropriate. The mains options are required, starter and dessert options are not. That gets the pricing right but doesn't enforce the minimum order rule. Is there any way I can fix this? Many thanks Graham
  15. I run a site selling used license plates. I have categories set for all 50 states, Canada and Mexico. If I select Alabama through Delaware, only the parent category USA Plates displays (with no products). DC through Kentucky displays fine. Selecting Louisiana and onward alphabetically (including Canada and Mexico) displays DC through Kentucky in cycles. Everything looks normal on the back end. If I select a plate from the Featured Product, it will display normally with the correct category, even if it's not from DC through Kentucky. Any help would be appreciated. My website is www.platedepot.com Thanks Mark
  16. Okay, so I have manually upgraded to v6.1.5 and I can see the database now has some issues - this was to be expected. However, I wasn’t expecting the link to a "database checker tool" to be just a link to a discussion elsewhere and the comments by Al Brookbanks aren’t much help... “Please use a tool such as phpMyAdmin to make any required changes” ... erm, yes, so how exactly? There appear to be two types of error message. This is what I am looking at: CubeCart_admin_users.admin_id has a key type KEY but expecting PRIMARY. CubeCart_category_index.id has a key type KEY but expecting PRIMARY. CubeCart_category_language.translation_id has a key type KEY but expecting PRIMARY. CubeCart_category.cat_parent_id has no key set. Expecting KEY. CubeCart_currency.currency_id has a key type KEY but expecting PRIMARY. CubeCart_image_index.id has a key type KEY but expecting PRIMARY. CubeCart_inventory_language.translation_id has a key type KEY but expecting PRIMARY. CubeCart_inventory.popularity has no key set. Expecting KEY. CubeCart_inventory.status has no key set. Expecting KEY. CubeCart_modules.module_id has a key type KEY but expecting PRIMARY. CubeCart_order_summary.cart_order_id has a key type KEY but expecting UNIQUE KEY. CubeCart_reviews.approved has no key set. Expecting KEY. CubeCart_seo_urls.item_id has no key set. Expecting KEY. CubeCart_seo_urls.type has no key set. Expecting KEY. CubeCart_sessions.customer_id has no key set. Expecting KEY. CubeCart_sessions.session_last has no key set. Expecting KEY. CubeCart_transactions.id has a key type KEY but expecting PRIMARY.
  17. I upgraded today from 6.4.5 to 6.4.6 using the link in the admin console. the upgrade seemed to work fine, however once complete the Order Numbers no longer appear on any of the screens that display orders: Any help you could provide in resolving this would be greatly appreciated.
  18. i have found someone linking into the backend of my website and i cannot find where it is they linked to. do you know where it is? when i look in the includes section i dont see any of the extensions from it in there URL from URL to http://seram2008.seram.es/modules.php?name=posters&file=viewpaper&idpaper=2386&idsection=1&in_window=&forpubli= /includes/_nfo.html http://seram2008.seram.es/modules.php?name=posters&file=viewpaper&idpaper=2386&idsection=1&in_window=&forpubli= /includes/boxes/rpopularProducts.html http://seram2008.seram.es/modules.php?name=posters&file=viewpaper&idpaper=2386&idsection=1&in_window=&forpubli= /includes/content/2siteDocs.html http://seram2008.seram.es/modules.php?name=posters&file=viewpaper&idpaper=2386&idsection=1&in_window=&forpubli= /includes/content/c_angePass.html http://seram2008.seram.es/modules.php?name=posters&file=viewpaper&idpaper=2386&idsection=1&in_window=&forpubli= /includes/content/se_sion.html http://seram2008.seram.es/modules.php?name=posters&file=viewpaper&idpaper=2386&idsection=1&in_window=&forpubli= /includes/popularProduct_s.html http://www2.dokidoki.ne.jp/piyoromu/keijibann/tnote.cgi?book=book4&from=1&to=31048 /includes/boxes/snewsletter.html http://www2.dokidoki.ne.jp/piyoromu/keijibann/tnote.cgi?book=book4&from=1&to=31048 /includes/ca_t_.html https://starcourts.com/building-a-thriving-community-ecosystem-the-five-essential-elements/ Home page https://wayranks.com/website-list-711/ Home page
  19. i have updated to 6.4.7 and since the update i cannot add categories that work. here is the link to it. when i added the category it wouldnt show. i had to delete it and add it again to show. once shown and i touched it, it takes me to a different category. i am using karuto Boker Automatic Knives For Sale (directknifesales.com) hit the otf knives and you should see what i mean
  20. I have created an ADMIN plugin which creates and uses a database table. When the plugin is DELETED I need to be able to remove the DB table, could someone point me in the right direction ? Many Thanks, Chris Coleman.
  21. I'm moving my site over to a new server, and the server tech and I were working on the backend of the store, because we were getting a 503 error in some areas, and I was checking for other problems, too. I decided to switch on another language, and the change wouldn't show in the front end. So I remembered about the "Clear Cache" button. Since I had never used it, I did a quick check online to see exactly what it would do. It looked like the correct button to use, and it did work, the changes showed up in the front end. This was the first time I've used the clear cache button. Also, I always have the caching switched off, since I'm in no hurry. But after the clear cache button had been pressed, I noticed the store logo reverted back to the original "Store Logo" rather than my custom image. And later still, I noticed some custom programming changes I had done had vanished! I have archived copies of the cubecart folder and database, so I can restore this store. But I guess I will never be able to use this button again, or my site will be down.. Update - The tech had a folder created called v6.2.1_bak, so I renamed the bad folder and made the bak the v6.2.1 folder. After that, everything worked on the site, including the edits I had made that day which resulted in the 503 error rather than confirmation page from cubecart. My cubecart was restored back to the customized version. I went to the back end and modified the Latest Products area of the home page to default, previously had a notice that store was on vacation there. But the changes did not show on front side. I slept on it and next morning checked to see if caching had been turned on by the tech. Yes it was on. He must have seen the red warning and done that first thing. I'm not sure if it was on or off when I pressed the Clear Cache button.. And that on/off switch must reside in the db I'm guessing as I had never had it on before and am using good archived version of cubecart now. So I switched caching back off. I checked the front end and the changes had been applied. So the solution for me is just do what I've been doing, keep the caching off. (And don't touch that button, ever.) And about that button, I noticed that after I switched caching off, now the button is colored. As if to say "press me please." No way Jose! It seems to me that the button, at least for me functions as refresh/reset this software button. Well now I know what it does and will play it safe and never use it. I'm glad it happened when it did though, with a tech helping and with a backup copy of cubecart right there. I understand what happened now, tech had enabled caching and that's the only reason my saves weren't being displayed on the front end, and why I decided to have a try with the Clear Cache button.
  22. Hi again :-) Another issue that I need to address. In Cubecart 4, the admin receives a copy of all emails sent to customers, ie pending, processing, complete, etc. This is great for 2 reasons: when the customer mistypes her/his email address, our email system alerts us and 50% of the time we can correct it manually and resend the emails so minimum communication interruption remotely we can check that orders have been dispatched by members of staff without actually going into the admin. Although point 1 is more important. In Cubecart 6, the store settings only let the admin choose one set of order status email only. Al tells me that I could just edit the classes/mailer.class.php file to BCC me into ever send function call. I had a quick look and it is all php coding, well above my capabilities. Would anyone know the coding bit I require and where to insert it please ? Thanks S.
  23. Hi All, I am new to the cube-cart user team(s) and so please forgive me if my Q is rather self stupidity rather than reasonable. After installing All in one shipping & selecting postage options by weight of basket, I set up my selling zones & being a shop for a military association, we have members across the globe. So my issue, hypothetically, I live in Australia, i add a tie to my basket (non shop member) and go to basket to check out, but the only postage options available to me are either collect from store or UK 1st class options. I cannot see any options for the areas of EU / Canada or Australia. Have I missed something? thanking you in advance Jonny
  24. Hello all, I am trying to add new zones ie: US & PR but there is no button to save the settings. I am using the latest CubeCart version.
  25. i just updated from 6.4.5 to the new update 6.4.6 and my checkout options arent showing at checkout. they still show in manage extensions as on. any ideas on what it could be?
  • Create New...