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  1. Hi All, I upgraded my store from v6.2.8 to v6.4.2 a couple days ago. The upgrade finished without any errors/warnings, and the store appears to be operating OK (I think)...however... I am unable to see any Transaction Logs in the Admin Control Panel. Zero. It's blank. I did use Maintenance > Rebuild > Clear transaction logs PRIOR to the upgrade to 6.4.2. I wanted a clean log and felt the in-built Maintenance tool would do not harm. But since I brought the store back online, I have had a handful of new orders (I only sell digital download products) and I have successfully
  2. Hi again, I'm aware this sounds like a very amateur question, but we all have to start somewhere. I am doing courses in html, and seo and things, and would like to be able to apply bits to my CubeCart store (after practising obviously!) So...how do I actually edit a CubeCart pages html...where is each of my individual pages within my file manager? (I have access to this via my hosting provider). I understand about FTP and downloading / editing / re-uploading etc (unless there's a way of just editing the pages without doing this?). I am able to inspect pages in a browser, v
  3. The experts at Google have advised I should add ther following code at the end of content.receipt.php to track successful orders generated by ad words. I would appreciate a view from anyone that has done this previously - it just does not look right. {literal} <!-- Global site tag (gtag.js) - Google Ads: 106nnnnnnn --> <script async src="https://www.googletagmanager.com/gtag/js?id=AW-106nnnnnnn"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date());
  4. Hi, Happy New Year everyone! My logo has stopped showing at the top of my emails to customers and admin have stopped showing - It's just showing the logo path in full (store.co.uk/images/logos/logoname.png). I'm not sure when this started happening, but i've checked the Store Settings/Store Logo settings and they seem ok, and also that the logo is actually in the folder that is now being show on the top of the emails, which it is, with the correct name. Any suggestions would be gratefully received. Thanks very much
  5. Hello all, I have seen on another shop site a popup that "Pop's Up" which looks like PayPal reminder that says "Before you go" would you like to email to yourself the cart contents or to someone else"! so you can return later and purchase the items in the cart. Is this something in CubeCart that can be added or PayPal coding that can be added. Thanks, Malcolm
  6. Firstly, I am so so sorry if this has already been asked before, I have trawled the forum and couldn't see anything similar. I am creating a website providing for several clubs. I have 3 delivery options, but not all clubs use all three. For example, for members of one club they want me to provide Home delivery (£5), collect from their club HQ (Free), and collect from my shop (Free). For another club they may only want collect from their club HQ. Do any of the shipping extensions allow this configuration by product or category. I can see the 'by category' option, but it looks li
  7. I've read a few posts about this topic but not one clearly seems to document how to make 301 redirects work with the Cubecart SEO code in the htaccess file. I've tried the simple written line redirect 301 and I've tried adding 301 redirects via my cpanel but none of them redirect to anything other than the cubecart error 404 page. This is a fairly crucial requirement of any new site to be able to redirect removed or modified URLs yet it seems impossible to make it function within the cubecart htaccess file and there appears to be no documentation on how to make this work. Any pointer
  8. Okay, so I have manually upgraded to v6.1.5 and I can see the database now has some issues - this was to be expected. However, I wasn’t expecting the link to a "database checker tool" to be just a link to a discussion elsewhere and the comments by Al Brookbanks aren’t much help... “Please use a tool such as phpMyAdmin to make any required changes” ... erm, yes, so how exactly? There appear to be two types of error message. This is what I am looking at: CubeCart_admin_users.admin_id has a key type KEY but expecting PRIMARY. CubeCart_category_index.id has a key type KEY but ex
  9. Strangest thing - I upgraded from 6.1.13 to 6.2.9 a little bit ago and my client just noticed that there is no GA feed to his GA account. The really strange part of it is that it isn't an instant drop off. It goes from Feb 2 to Feb 17 in a sharp decline to zero over days. I don't know if the upgrade has anything to do with it or not. If it did, you would think it would have dropped to zero instantly when the upgrade was done. I have diffmerged all of the files to make sure that everything is the same on my installation as the clean version of 6.2.9, including matching my custom skin to th
  10. Hi, I would like to add an audio clip for customers to audition before purchase. At the moment I'm embedding tracks from soundcloud in the description. I'm creating a wave audio player and want to use it for each product. Is there a way of doing this? The pic is where I would like it to go if possible.
  11. I've wanted for a short while to export customer contact information into Google Contacts. From there, I can easily use the contact information in Quickbooks, my accounts package. I have cPanel access and using that and the phpMyAdmin, I went into the database and using the SQL below produced a query which I exported as a csv and imported without issue into. Google contacts. The SQL is below, should anyone wish to use it. I'm not a programmer etc - I learnt SQL ages ago briefly and it may be very crap code, but it works. Please don't ask me "how do I do this", "how do I modify to do this". I d
  12. Hi, Is it possible to add a description tab to use a richtext editor in the gift card section? I would rather use the editor, than write into the 'definitions.xml' every time I need to change the description. I thought it would've been part of the update (6.4.1) Also, the image doesn't show under the title, so had to hard code one in.
  13. Hi, I have two cubecart sites, but want to be able to control both from one admin control panel. Would this be possible? The reason being is, I want to sell gift cards, but allow the customer to be able to spend them in either shop. If can only have one admin per site, is there a way to use multi-site gift cards? Thanks
  14. Hi, Is there any way to create a new email template that I can send thru Cubecart when it is created for one individual customer? Examples: Send an email to a one customer reminding them to pay, Send an email to one certain customer letting them know a certain item is now available for purchase. It could basically be a blank email (except for the obvious macros) and I can change the content as needed. I also want it to show up in the email log. Thanks in advance, Claudia
  15. Hi, I'm having trouble updating the plugins in 'Manage Extensions'. I copy and paste the key, but as soon as I press 'Go' I get a blank screen? I've migrated to a new server recently, so that might be the issue? Are there any changes I need to do to the db in regards to the plugins? Thanks
  16. I am trying to set up a CubeCart for a car club so as to be able to sell admission tickets and tee-shirts. In addition to PayPal, I would like to have the ability to accept Interac payments but there is very little information about how to set this system up. The club has a bank account and the bank is part of the Interac network but they stated that they only support their own apps. Interac doesn't appear to have a support page and no-one from Interac has so far contacted me. I would to know how best to configure the Interac extension's fields: Allow bank transfers? [enable/di
  17. Hi, I have a Cubecart V6.2.x site running very happily, but I now want to offer a single product where the price includes shipping (i.e. free shipping to the customer). All my other products use weight-based shipping with the normal "By weight" shipping module. If the customer orders just this item, then the shipping cost should be zero. If they order other products, then those should attract the shipping costs that they currently do. I've looked around the forum and can't find anything that answers my question. Does one of the other modules (tried the All-in-One, couldn't see it working) have
  18. Hello all, Where and how do i add PAYPAL Subscription buttons ether under "ADD TO BASKET" or on the cart payment page (prefer) so customers can pay for yearly items on my website ?? Thanks P.S i have the code and just need to know where to add
  19. Hi, Is there a way to animate the top-bar dropdown menu and f-dropdown menus to match the speed in the 'write review' form element, both in desktop and mobile? I've tried to find the right part in the 'top-bar' section of foundation.css to do this, but can't. Is this a js query function?
  20. manka

    coupon

    Hello! We can't create new coupon for some months. The System doesn't save the name of new coupon and it doesn't work, because it doesn't exist. Why? Thanks!
  21. I am unable to find the answer and I have found similar issues but their fix has not worked for me. I am sorry if this issue has been solved with others. I just cant seem to find it. I have added the All in One Shipping Module and the PayPal Commerce Platform and they seem to be working until it is time to check out. When on the shopping basket page there is the option to choose “to continue to secure checkout” or “PayPal Checkout”. If customers select the PayPal Checkout a pop-up opens to allow payment to be made. The problem is that when customers choose this route, the shipping charges
  22. my contact us form is not working. i cannot send emails to myself through it. it says --- The following errors were detected: There was an error sending your message, please try again. any ideas what it might be. i am using karuto
  23. Hi, Royal Mail is refusing to give access of their Click and Drop API to Al/Cubecart for the development of an integration between Cubecart and Royal Mail Click and Drop. The main issue is apparently the potential resulting cost of support ! Another reason is that small businesses must post more than 100 orders a day. The judgemental error that Royal Mail is making is to look at Cubecart as one small customer rather than a collective of small businesses being our ecommerce platform. The Electronic customs compliance is approaching fast, 1 January 2021 so we must act now to make them chang
  24. File: [catalogue.class.php] Line: [70] "SELECT SQL_CALC_FOUND_ROWS MIN(`live_from`) AS `next_time` FROM `store1CubeCart_inventory` WHERE `live_from` > UNIX_TIMESTAMP() LIMIT 1;" - Unknown column 'live_from' in 'field list' i am getting this in my errors log. what is it? can it be fixed? i am using 6.2.9 and i updated from 6.1 recently
  25. Hi, For customers like us using Royal Mail, we have serious problems ahead as Royal Mail now wants all customs forms outside the EU electronically as from 1st January 2019 ! see https://www.royalmail.com/business/services/sending/international-data/more-information If we don't, it will cause delays and the US for instance is saying that they will start charging fees to our customers once the bill is passed. Brazil and Russia have already stated that they will not accept any parcels as of this date is the customs form is not digital .... (https://www.royalmail.com/business/services/s
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