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sailing123

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sailing123 last won the day on September 24 2015

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  1. sailing123

    Royal Mail (UK) - Despatch Manager Online

    Thanks Ian, I will. I am surprised that no one is coming forward considering the deadline unless they are using a third party stock management software that is integrated with Royal Mail or they did not realise the consequences of not complying.
  2. sailing123

    Royal Mail (UK) - Despatch Manager Online

    Rob, naturalsigns Did you manage to find a solution this request ? I need the same urgently.
  3. sailing123

    URGENT - Integration with Royal Mail

    Ian at havenswift-hosting, could you look into it again please ?
  4. Hi, For customers like us using Royal Mail, we have serious problems ahead as Royal Mail now wants all customs forms outside the EU electronically as from 1st January 2019 ! see https://www.royalmail.com/business/services/sending/international-data/more-information If we don't, it will cause delays and the US for instance is saying that they will start charging fees to our customers once the bill is passed. Brazil and Russia have already stated that they will not accept any parcels as of this date is the customs form is not digital .... (https://www.royalmail.com/business/services/sending/international-data/more-information) There is no integration available right now and Al tells me it is rather complex so will not develop one. Royal Mail is pushing for Click and Collect but even then you need to be able to import your orders into Royal Mail's website as an excel or cvs file. At the moment Cubecart cannot do that either ..... Someone else earlier this year was asking the same question but apparently only a V5 was available, see Can I please ask all developers to re-think this one, it is critical right now for all Royal Mail customers like us. Thank you
  5. sailing123

    Thank you page after payment (non digital orders)

    Bsmither, This morning before implementing your suggestion I decided to do 2 live test purchases on tiny amounts. As soon as my purchase was accepted on the Worldpay platform, I was automatically transferred back to Cubecart processing status page with a detailed invoice of my purchase. At the top was a green row with the text from the languages admin section for " order_processing " under Confirm-Phrases used after payment. So basically I just amended the text at this point and that was it. Did another test purchase and all looking fine. This is definitely very different to my old Cubecart V4 and I should have redone that test before posting that request. Apologies for wasting your time & much grateful for your assistance again. S.
  6. sailing123

    Thank you page after payment (non digital orders)

    Thanks for the explanation. It has been years since I checked where the shopper is sent back once completion of the order to be honest. I went into my Worldpay set up and I can see that I have a Payment Response URL which is linking back to my homepage. I also have a Shopper Redirect URL which is empty. I don't know if this info is helping you smither ? As far as the hook is concerned, very sorry but I am lost now, I can do with css, html and copy and paste php instructions but hooks, snippets & all this jargon, is now beyond me, sorry but if you have a great idea, please go ahead. Basically as long as I have a page dedicated to after the payment completed where I can add whatever text that would be fantastic.
  7. sailing123

    Thank you page after payment (non digital orders)

    Hi bsmither, No, it is done automatically. Worldpay "talks back" to Cubecart which triggers the order status to change from pending to processing.
  8. Hello, I process all my payments of non digital products on the Worldpay platform not on Cubecart. If I remember well, once the payment has gone through, the customer is sent back to my website. I am therefore wondering whether there is a "Thank you" page somehwhere I could use. At the moment, I am pretty sure they are redirected to the homepage but I would like a dedicated Thank you page where I would ask them to add our email address to their white list as so many times, email softwares are isolating our address thinking we are spam and customers are getting annoyed that we do not communicate on the status of their order while in fact it is all in their spam folder.... Thanks for your help. S.
  9. Hi, I am looking at adding an affiliate tracker to our website. Has anyone got any experience or recommendations to make on the ones currently available as extensions https://www.cubecart.com/extensions/affiliate-trackers, ie: iDevAffiliate , clixGalore , JROX , TradeDoubler , etc Thanks S.
  10. I search by email address or surname, those are the only 2 that work and if the customer has no email, I have no choice than to search by surname. Postcode or address never work
  11. I managed to place a manual order without first creating a customer but then the customer is not listed among the customer list..... I also searched and it was not coming up.
  12. Yes that's right, I have no issues to create a manual order for an existing customer. It is indeed for new customers only where I have to first create a new customer entry manually to then be allowed to create an order.
  13. sailing123

    That email address is already being used.

    I will need to ask Al under my technical plan if he is not too busy. Bsmither was also helping out with another query, he suggested a quick & straight forward fix, working well for him, and again, impossible with me. Very very odd. It might be that I am still on 6.1.10 but I doubt. Thanks anyway. :-)
  14. sailing123

    That email address is already being used.

    Glad to hear it definitely works for you but I tried again this morning on 2 different browsers after clearing cache and it makes no difference with me :-( I am at a loss here.
  15. Hello Bsmither, Looking at the file and the removal of "required" like for the mobile number, I thought, yes, you cracked it but it did not work for me :-( I cleared the cache, refreshed the page, even opened my admin in a new browser, tried registered and unregistered customer, tried status ticked & unticked, and sadly nothing worked with me. I left the email address box blank. I keep getting the following usual message: Please enter a valid email address. Failed to add customer. Please make sure first name, last name and email address are not empty and that the email address is not already in use. I do not understand how it can work for you and not for me. Would it be that I am still on V6.1.10 and not on the latest upgrade you reckon ? S.
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