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sailing123 last won the day on September 24 2015

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  1. Hi Keat, Are you still using Moosend ? If yes, how do you manage your email list ? Is it integrated with Cubecart ? Many thanks
  2. Hi Al, The APi is now available to everyone, you remember we discussed that a way back but you were too busy with the next upgrade at the time so you could not develop the plugin. Our last Live chat on the subject was on 11/12/2020. I am in the same situation as above merchants .... I am started to look at alternative platforms as it is now too time consuming to do all posting manually. An urgent integration would be extremely welcome. Sandrine
  3. Any news on a possible plugin or addition with the next Cubecart update ? The API is now accessible to everyone and Royal Mail is now forcing retailers to use C&D. I was given a deadline of 3rd of September 2021 when I will not able to use my OBA account any longer. Surely extracting an excel file of orders to import into C&D would be a step in the right direction until a proper plugin is developed. Every time we do a manual entry in C&D is a possible source of error without counting how time consuming it is. Please, could this request affecting many of us be reviewed ? Thank you.
  4. Well, you never know Al, 28 votes and they may offer to do the work for you, just need to rally 23 votes !!!!
  5. I cannot vote twice to my own thread but could not help writing an update out of frustration ! The more votes we can get the better, I noted that Squarespace with only 28 votes, got the green light on 17th August. Royal Mail decided to develop a direct integration for them ... although with Cubecart we are not asking for them to do the integration so I still cannot understand why not give the access, unless they want to have total control ?
  6. Actually this is where people and Royal Mail get it wrong. It is not about how many items individual Royal Mail customers are posted per day, it is how many RM customers are collectively using the same platform. Al/Cubecart will be the sole contact for Royal Mail, representing a bunch of us. Therefore Royal Mail should be looking at Cubecart as one user if the technical support is their main concern ! Collectively, there is no doubt that we dispatch more than 100 items a day. It is like saying all the small Ebay sellers sending less than 100 items a day are therefore not allowed to use Ebay integration with Click and Drop ! I am certainly making noises internally with my Royal Mail Account Manager.
  7. Unless you have an integration, you have to manually import from a excel or cvs file all your data. You never get access to the API documentation. Thanks Ian for sharing your experience with Al. I hope the matter will get resolved soon. To more noise we can make the better so that they start listening ...
  8. Hi, Royal Mail is refusing to give access of their Click and Drop API to Al/Cubecart for the development of an integration between Cubecart and Royal Mail Click and Drop. The main issue is apparently the potential resulting cost of support ! Another reason is that small businesses must post more than 100 orders a day. The judgemental error that Royal Mail is making is to look at Cubecart as one small customer rather than a collective of small businesses being our ecommerce platform. The Electronic customs compliance is approaching fast, 1 January 2021 so we must act now to make them change their mind. They gave access to their API to Woocommerce, EKM, Bluepark and all, why not Cubecart ! If you are using Royal Mail for your shipping and would like an integration with Click and Drop, please reply to thread or DM me so that we can send them a list of existing customers they may well lose to competition. Without an integration, they expect us to manually import the data into their system, madness ! Thank you.
  9. Ian at havenswift-hosting, could you look into it again please ?
  10. Hi, For customers like us using Royal Mail, we have serious problems ahead as Royal Mail now wants all customs forms outside the EU electronically as from 1st January 2019 ! see https://www.royalmail.com/business/services/sending/international-data/more-information If we don't, it will cause delays and the US for instance is saying that they will start charging fees to our customers once the bill is passed. Brazil and Russia have already stated that they will not accept any parcels as of this date is the customs form is not digital .... (https://www.royalmail.com/business/services/sending/international-data/more-information) There is no integration available right now and Al tells me it is rather complex so will not develop one. Royal Mail is pushing for Click and Collect but even then you need to be able to import your orders into Royal Mail's website as an excel or cvs file. At the moment Cubecart cannot do that either ..... Someone else earlier this year was asking the same question but apparently only a V5 was available, see Can I please ask all developers to re-think this one, it is critical right now for all Royal Mail customers like us. Thank you
  11. Bsmither, This morning before implementing your suggestion I decided to do 2 live test purchases on tiny amounts. As soon as my purchase was accepted on the Worldpay platform, I was automatically transferred back to Cubecart processing status page with a detailed invoice of my purchase. At the top was a green row with the text from the languages admin section for " order_processing " under Confirm-Phrases used after payment. So basically I just amended the text at this point and that was it. Did another test purchase and all looking fine. This is definitely very different to my old Cubecart V4 and I should have redone that test before posting that request. Apologies for wasting your time & much grateful for your assistance again. S.
  12. Thanks for the explanation. It has been years since I checked where the shopper is sent back once completion of the order to be honest. I went into my Worldpay set up and I can see that I have a Payment Response URL which is linking back to my homepage. I also have a Shopper Redirect URL which is empty. I don't know if this info is helping you smither ? As far as the hook is concerned, very sorry but I am lost now, I can do with css, html and copy and paste php instructions but hooks, snippets & all this jargon, is now beyond me, sorry but if you have a great idea, please go ahead. Basically as long as I have a page dedicated to after the payment completed where I can add whatever text that would be fantastic.
  13. Hi bsmither, No, it is done automatically. Worldpay "talks back" to Cubecart which triggers the order status to change from pending to processing.
  14. Hello, I process all my payments of non digital products on the Worldpay platform not on Cubecart. If I remember well, once the payment has gone through, the customer is sent back to my website. I am therefore wondering whether there is a "Thank you" page somehwhere I could use. At the moment, I am pretty sure they are redirected to the homepage but I would like a dedicated Thank you page where I would ask them to add our email address to their white list as so many times, email softwares are isolating our address thinking we are spam and customers are getting annoyed that we do not communicate on the status of their order while in fact it is all in their spam folder.... Thanks for your help. S.
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