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havenswift-hosting last won the day on October 18

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About havenswift-hosting

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    CubeCart & E-Commerce Specialist Hosting
  • Birthday October 31

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  1. German Language

    If the database / store has been upgraded from older versions it is likely that the default MySQL collation, the database collation, table collation or field collation is incorrect
  2. Cc v4 to v6

    Have you followed this : https://support.cubecart.com/Knowledgebase/Article/View/230/43/how-do-i-upgrade-from-cubecart-v4-to-v6 but remember the offer I made in our PM conversation ! You will either need to use the built in Foundation skin or one of a (very small) selection available on the marketplace - check out our Retail Therapy skin (https://www.cubecart.com/extensions/skins/retail-therapy-skin) which works alongside the free skin configuration plugin (https://www.cubecart.com/extensions/plugins/havenswift-hosting-skin-configuration). All extensions such as shipping, payment gateways, languages are now all separate and many are free and available from the marketplace https://www.cubecart.com/extensions If you had any custom code at all then this will be lost and you will need for it to be done again or a much better solution is to have it done via a plugin which doesnt change core code Ian
  3. Google search console

    Yes, you will need FTP details and the host shouldnt give these details to you unless your friend has already told them about you - that would be a massive security issue. I am surprised that entering the Google Analytics code into the homepage works but even if it does it definitely isnt the correct place as you are only measuring people hitting the homepage. V4 is so old I cant remember but isnt there somewhere to enter the GA- code without having to add the whole code ? Probably in Store Settings. Ian
  4. Google search console

    It is much easier to use the downloaded file option but if you want to use that option then you shouldnt be adding that code into the homepage document, you need to add it into the skin template files Ian
  5. changing displayed shipping order

    I agree that you get a lot of extra functionality over and above the shipping cost sorting which you asked about (although I am sure that you would probably start using that if you had the plugin) but the only other solution is changing core code as suggested which to my thinking is always a bad idea
  6. changing displayed shipping order

    Our enhanced sorting plugin does this - along with a load of other possible sorting options that arent possible in standard CubeCart - see the list here : https://www.cubecart.com/extensions/plugins/enhanced-sorting Ian
  7. Admin pages running slow

    All good suggestions from @Noodleman and you should definitely look at what plugins you have installed - delete everything and re-install the latest versions of only those you are using. Also check and see what caching you have enabled - are you using default "file" based caching or memcache (by far the best is REDIS which we use for all clients but most hosting providers dont make that available). Ian
  8. Looking for a auto currency changer

    Hi Steve Replied to your email - just checking that you have received it ? Ian
  9. Attach images and documents to orders

    The ability to attach documents to customer accounts and to orders that are then optionally visible to the customer, is now available in the latest version of the plugin available here : https://www.cubecart.com/extensions/plugins/attached-documents As with all of our plugins - a free 7 day trial is available ! Ian
  10. Payment Gateway Complications

    We have a couple of clients using Stripe with no problems and use Stripe ourselves (not via CubeCart though but through our Hosting Billing software) and have to say they are a fantastic company to deal with - support is helpful and responsive and they are much cheaper than PayPal. Are you using the latest versions of the gateway and if CubeCart itself ? I don’t have the plugin installed on our test store so will have a go at doing that for you Ian
  11. Checkout not working

    I split your reply off into a new topic as that was an old thread you had added to. Going to the homepage of your store, adding an item to the basket and then going to the basket all seems to work perfectly for me, so what specifically is the problem ? Ian
  12. Looking for a auto currency changer

    We have a custom V4 mod for a client that does this and also optionally changes the language to a designated one based on the country of the IP address - this has not been converted to a V6 plugin but this could be done if you are interested. If you would like to discuss further, please PM me or contact via our website Ian
  13. Upgrade from CC4 to CC6 Product pages slow

    Smarty would not have caused that extent of slowness - it was stupidly slow. Disabling the related product plugin fixed the issue and proved it was something to do with that - probably missing indexes, especially if you have lots of products. The search not working can often be caused by a missing index on the inventory table so do a table by table comparison of the indexes
  14. Upgrade from CC4 to CC6 Product pages slow

    You might want to check with @Noodleman as that is his plugin - it could be caching or index issues
  15. Upgrade from CC4 to CC6 Product pages slow

    What plugins do you have installed / enabled - I see you have Related Products, so try disabling that and see if that solves the problem Ian