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About havenswift-hosting

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  1. That is the only known problem and we use SMTP across many hundreds of CubeCart websites with no issues at all Ian
  2. OK - dont suppose you have any "special" characters in your password ? If so you will need to change the password to remove them and have numbers, uppercase or lowercase letters only - bug that has been around and reported for a long time !
  3. Username and password are not the only things used for authentication for SMTP - you need the correct server name and correct port. SMTP is far superior to phpMail in terms of security, deliverability (many emails sent via phpMail will go into spam as they are unauthenticated) and traceability so it is a good idea to swap over. That along with the fact that phpMail will be phased out in the near future and some hosting companies already disable it's use on server security grounds Ian
  4. @Al Brookbanks might want to remove this column from the table and remove from any queries ?
  5. We have already been in touch within an hour or so of you purchasing this plugin and supplied the licence code and I believe this message pre-dates that email but if you are still having any problems, please open up a support ticket and we will help you. In case it helps anyone else and to add to what it says on each of our plugin pages: After downloading any of our plugins, you can run it for 7 full days without changing anything (it installs with a "demo" licence"). However, we will always be in touch within an hour or two and supply your licence code which should then be entered.
  6. @Al Brookbanks can the suggestions here and in https://github.com/cubecart/v6/issues/1362 be added at least to AOIS (as probably the most widely used shipping plugin) - I also get a lot of requests for this Thanks Ian
  7. The best way forward would be 1) Use a file comparison program to compare your current modified skin with the foundation skin as it was originally from the version of CubeCart that you started from - this will give you a complete list of all changes you made 2) Start with the 6.2.9 version of foundation skin - then make any / all required changes again 3) When new versions of CubeCart come out check each for any skin changes and then make those to your modified foundation - that way your modified version will always have any bug fixes and new functionality added 4) Use the Microdata plugin I recommended Ian
  8. Are you using an old modified version of the foundation skin or are you using the latest version supplied with 6.2.9 ? It could be that there are no reviews for that product - in which case it is only a warning. There is this plugin which adds many more snippets to a site and is definitely worth all sites having - https://www.cubecart.com/extensions/plugins/google-pinterest-schema-org-microdata-plugin Thanks Ian
  9. This also applies to our plugins and we will always make available versions of each plugin suitable for PHP 5.6 and 7.0, a second version suitable for PHP 7.1 and finally a version suitable for PHP 7.2 and 7.3. Currently ioncube have not released loaders or encoders for PHP 7.4 although beta versions are available so it wont be too much longer at which point there will be a 4th different version. It should be taken into account that PHP 5.6 and 7.0 are seriously out of date and have known security issues that are not being patched - sites running on these (and even 7.1 which is also now out of maintenance support) should be moved to PHP 7.3 There is no version check and generally latest versions of plugins are designed to be run and compatible with the latest version of CubeCart. While it is rare that a change in CubeCart version causes problems with plugins, it has happened and while it is sometimes possible to recode a plugin to work in a generalised way to cover all CubeCart versions, sometimes it is impossible. It would also be impossible to have different versions of plugins to cover different versions of CubeCart (even in the few cases where this is absolutely needed) - moral of all of this, is always keep your store running on the latest version of CubeCart and one of the currently supported versions of PHP (bearing in mind the availability of ionCube) and therefore NEVER make changes to core CubeCart where at all possible. Ian
  10. This or move to a hosting provider that supports Webp image types ! Give us a shout if you are interested in moving over to us !
  11. Database and other configuration is in the includes/global.inc.php file Ian
  12. Looks like you have had multiple failed / partially completed upgrades. This really needs to be manually sorted out to ensure you only have one admin directory and one admin php file and that these are from the latest version that you have upgraded to, then also, the global.inc.php file needs to be updated to be consistent. How to do this has been covered in quite a few posts on here previously although dont have the thread immediately to hand Ian
  13. Using the digital product functionality
  14. It certainly is ! See https://www.cubecart.com/extensions/plugins/product-option-images Ian
  15. Hi Are you looking for a new "off the shelf" skin or are you looking at having a custom skin designed for you - the first option is relatively cheap and the second option can cost a lot depending on what you want. There are a few off the shelf skins available in the marketplace but you should be careful to choose one that is designed for V6 and is currently maintained so it has each version's bug fixes and enhancements adding to it. You might want to look at two of our skins Retail Therapy and Nautical which both come with a free skin configuration plugin which allows you to amend a large (and constantly growing) number of elements in the skin without changing code so colours etc These are also already integrated with a large number of our own and third party plugins so again, skin changes are not needed making it much easier to upgrade the skin when we release new versions If you are interested in taking a look, then get in contact via PM or our website and we can look at your requirements Ian
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