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havenswift-hosting

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havenswift-hosting last won the day on January 27

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About havenswift-hosting

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    CubeCart & E-Commerce Specialist Hosting

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  1. havenswift-hosting

    webshop frozen

    If you have ssh access to your account it may be possible to find out but this is a question that should be directed at your hosting company as they are the ones that have the access and "should" have the skills to diagnose what the problem is. Who is your hosting company and have you already been in touch with them ?
  2. havenswift-hosting

    Checkout error message

    A quick search via Google shows the following ! The "Security header is not valid" error message is only caused for two reasons: Wrong credentials Make sure that you've put your API Username, API Password and API Signature correctly. Sometimes it happens that during copy and paste there is accidentally a space added, this would trigger this error.Double check this settings in the SDK or in the admin panel of your third party shopping cart. Wrong Endpoint This error would come up if you send the data to the wrong endpoint. Make sure that you sending the live credentials and data to our live endpoint. When you want to test your store make sure that you use our test endpoint and the credentials from your sandbox test account.If you are using a third party shopping cart, make sure that your store is running in test or live mode, regarding which credentials you are using.
  3. havenswift-hosting

    Payment Gateway Timeout?

    A successful payment via PayPal or Stripe should automatically change the status of the order from Pending to Processing for you and trigger the sending of various emails so the fact this isnt happening, shows there are problems there. Errors or useful information both for the payment issues and the order status change timeout should be recorded in the local PHP error_log file and you should also check the CubeCart Error log table Ian
  4. havenswift-hosting

    [RESOLVED] Address has been updated...appears twice

    I understand that ! However you said a bug in earlier versions of the foundation skin was partly to blame but haven’t given any details about that - I have been following the thread and know about those patches to the class files but one isn’t any good without the other and plenty of people use custom skins based on older versions
  5. havenswift-hosting

    Orders not being created

    What version of CubeCart have you used to build this site ? There were problems with the custom order ID when it was first released but fixes were added but the fact the key is called “custom_oid_2” indicates you may also have database issues
  6. havenswift-hosting

    [RESOLVED] Address has been updated...appears twice

    Can you give more detail about what that bug was and the github issue or commit that fixed it ?
  7. There has been an open feature request for this (as the original github issue was closed as not being a bug !) for nearly two years and this has been discussed for a while longer - https://features.cubecart.com/topic/add-seo-title-and-meta-data-for-translations
  8. havenswift-hosting

    Google reCaptcha Problems

    The requirement to have an SSL certificate is very little to do with the payment gateways - although many now require a secure endpoint in order for payment notification updates to function ! How about protecting admin login and all other pages, customer login and account pages and the significant drop in Google rankings for not having an SSL, let alone the very important issue of customer perception of visiting a site that Chrome clearly labels as "Not Secure" - you will lose far more sales on a store than any costs involved and if a few pounds / dollars a year is really that important, have you not heard of LetsEncrypt ?
  9. havenswift-hosting

    Google reCaptcha Problems

    Why would you think about running an e-commerce site that is not covered with a SSL ??
  10. havenswift-hosting

    Unchangeable config

    Are you sure that it isnt simply your browser auto filling saved form data ? This is a big problem for many people especially with the email settings password - the number of times people go to edit some store settings, the browser "helpfully" pre-fills the email password with an incorrect one and then when you click on save, the correct password is over-written with this incorrect one. Try using a browser you have never used or better still clearing the saved auto-fill form data and better still disabling that in your browser completely. Saving and having any browser pre-fill passwords is extremely poor from a security point of view - use a password manager like LastPass, which has so many other benefits as well, to do this
  11. havenswift-hosting

    Google reCaptcha Problems

    It is the other way around. Invisible keys work for Invisible and "I am not a Robot" (formally called V2) but not the other way around. So always better to get and use Invisible keys regardless of which method people want to use.
  12. havenswift-hosting

    [RESOLVED] Address has been updated...appears twice

    That is the whole point though and unless you have free or fixed price shipping world wide (or at least to all countries that you are willing to take orders from) then this step has to be there. If a customer is logged in, then the store knows their shipping address and can accurately work out shipping costs but a guest will see shipping (and tax) "estimates" based on the Store address (you can disable this feature). If your store is in the UK then estimated shipping and tax costs for a guest will be for the UK address of the store. Once an address is confirmed by a registered customer or a guest entering their shipping address then accurate shipping can be calculated.
  13. havenswift-hosting

    Installation and upgrade HELP!!!!!

    What do you mean by this - do you know which skin you want ? Any skin based on the stock foundation skin should be fully mobile friendly Drop me a PM if you would like specific help
  14. havenswift-hosting

    Problems after hosting migration

    Your database and dB user names and passwords will almost certainly be different on your new hosting and you need to update the /includes/global.ini.php file with the new values Ian
  15. havenswift-hosting

    Tried to upgrade and can't get into admin page

    It is highly likely that the upgrade has failed and you are running a mix of versions - depending on what version you were upgrading from, this was a known issue and you will need to do a manual upgrade to fix the problem. Newer version of CubeCart rename the admin.php file to admin_xxxxxx.php where xxxxxx is a random set of letters so that is why the old admin.php is not working but the problem was that happened while upgrading occurred after the rename but before the upgrade had completed. Ian
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