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havenswift-hosting last won the day on September 19

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About havenswift-hosting

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    CubeCart & E-Commerce Specialist Hosting

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  1. CubeCart works perfectly on PHP7.2 and if I was you, I would take up the following points with your hosting company as being pretty unprofessional 1) If they did the update without plenty of prior notice then that is wrong - there are plenty of things that upgrading the version of PHP can break 2) It is most likely that you are running a third party extension that has been encoded using ionCube and when updating the version of PHP, you would need to obtain a new version of that plugin encoded to run on PHP 7.2 However, this would be obvious from the PHP error_log file and server logs and so should have been seen by the hosting company Ian
  2. havenswift-hosting

    Royal Mail (UK) - Despatch Manager Online

    I never heard back from Rob or anyone else regarding this and so with pressure of work, did nothing else with it. As I said previously, the plugin we developed worked extremely well at the time but it hasnt been looked at since and will no doubt need some work to bring it up to date with any API changes. If you want to register as a client on our site and create a support ticket, we can carry on the conversation there Ian
  3. havenswift-hosting

    File Keys

    They are easy to sort and I covered in previous topics on here (I dont have the url to hand but a search should find it). Missing or duplicated indexes will slow your site down - how much effect it will have will depend on the number of records in the affected tables but as a rule, I would suggest always sorting these issues out Ian
  4. havenswift-hosting

    Fatal error: php_network_getaddresses

    Those were always a long shot - the cause of that error is almost always a server / hosting based problem generally a DNS issue and for them to claim it is a coding issue should set alarm bells ringing very loudly on many levels Ian
  5. havenswift-hosting

    Fatal error: php_network_getaddresses

    What version of CubeCart are you running and have you made any changes to core code at all. What plugins are you using ? Any that affect category functionality especially any non-CubeCart developed ones ? Is this consistently happening with that one category but no others or is it intermittent. Extremely unlikely to be a "coding error" but unfortunately that is the typical response you get from 99% of hosting companies ! Ian
  6. havenswift-hosting

    All In One Shipping: Question...

    Or you can change the All in One Shipping to use weight based charges with your pedigree papers having zero weight. You will be able to work out rates to exactly match what you have now and it will cope with any future possible expansion of new products
  7. The cache problem was odd, yes the files are small, what was happening was the CC was generating cache files for no reason I could fathom.  Daily, a huge amount, after 2 months it quickly approaching my bandwidth allowance on my host. That is why my host informed  me of a problem. I disabled  cache in admin,  logged out, returned and enabled it. Its behaving now? very strange.

    1. havenswift-hosting


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  8. havenswift-hosting

    Cache problem

    Disabling cache is a bad idea and apart from during development phases, should not be needed. Why would you web host have brought this to your attention ? Cache files are generally very tiny and so disk space shouldn’t be an issue Ian
  9. havenswift-hosting

    work on the skin

    If you make the changes to a copy of the live skin and not the actual skin you are using, then yes - you can change the "Allow users to change front-end skin" setting to "Yes (logged in admins only)"
  10. havenswift-hosting

    Problem updating product if CASE in product title.

    A 403 error is often caused by a mod_security rule trip so you will need to speak to your hosting company and find your which rule is being tripped and then take a judgment if you want it whitelisted (which whitelists it for your whole website, not just for you). Core CubeCart very (very) rarely trips any mod_security rules so it is likely to be some content within that page causing the issue
  11. havenswift-hosting

    Manufacturers on front page

    So you can delete the plugin directory via the file manufacturer - that will restore access to the admin CP
  12. havenswift-hosting

    Manufacturers on front page

    You installed the wrong version ! You need to ensure first that you have ionCube installed and then must install the correct version out of the three versions available, suitable for the version of ionCube installed on your hosting. You will need to delete the version installed and then install the correct version
  13. havenswift-hosting

    Manufacturers on front page

    Take a look at our Enhanced Manufacturer plugin from our list of available plugins here : https://www.cubecart.com/extensions/developer/havenswift-hosting You can do that and choose to display it either as a list or a drop down (or both !) and can see this displayed on our demo site https://www.cubecart-demo.co.uk/fully-managed-cubecart-hosting.html
  14. havenswift-hosting

    Stop SPAMMERS/BOTS in contact us form

    Personally I think it is - less intrusive for customers and the keys for Invisible work for V2 (not vice versa though). You can see the Invisible working on our demo site https://www.cubecart-demo.co.uk Your skin has to be coded to use both V2 and Invisible which current foundation is (as are our three skins) but most other skins arent
  15. havenswift-hosting

    Stop SPAMMERS/BOTS in contact us form

    Just to clarify - Invisible is not actually known as V3 - V3 is the recently released implementation that CubeCart doesnt yet support I have not heard of anyone being pissed off at sites using the Invisible method (as nobody but the most eagle-eyed customers will even realise that a reCaptcha is installed) and even V2 ("I am not a robot") isnt exactly troublesome. Agreed that the older versions with re-arranging images or typing in text from poorly photographed house numbers, were a real PITA