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  1. Customer sent a mail?

    I just tried sending a message using the "Contact us" button, and the mail appeared the same. I.e. the text I entered was replaced with "-----". Sounds like a bug to me. Are the messages stored somewhere under the admin interface?
  2. I received a mail from my store, with contents almost looking like a customer trying to get my attention, but without the actual attention. Did s/he sent a message? Where can I find it?
  3. I was about to backup. DB-backup worked fine, but when doing file-backup this message appears: I went to Error Log to see if anything landed there, but both Admin and System logs are cleared (or not logged at all). CC 6.1.7.
  4. The errors have returned after a few upgrades. Thankfully the email test atleast shows some information this time: I have not touched anything since the last time I got it working, and the test log is rather scarce. Any ideas? Mail seems to work with "PHP mail()", but not with "SMTP with TLS" (or SSL).
  5. CC6 + PHP7

    My web provider is on the verge upgrading their farms to PHP7. I can opt in or out this for my particular site, but in the long run I will be forced to upgrade. Question: Does CubeCart 6 run on PHP7 out of the box, or does it require some special care? I do not have administrator rights at my web provider.
  6. CC6, as the tag suggests. Same quirk arises even if I select "Registered customer".
  7. Sometimes customers are lazy and "have no time to create an account", but since I want revenue I gladly help them. Customer List -> Add new customer, add the name, "Unregistered customer" and Save. Done. Then heading to "Address book", add new address, and the customer name - again - before saving. The name is a required field, too. Why? What's the purpose of forcing me to type the name twice?
  8. One product have two options: assembled (+X increased cost) and kit (0 increased cost). This works as expected. Now, this product comes in two colors; red and blue. The price is the same for both colors, i.e. nothing in the store (stock, cost, etc) is changed. Except for the physical color. But, I can't get this option combo to work. In option groups, I have "Color" (radio button) with Red/Blue as option attributes. I also have "Assembled" (dropdown list) with Assembled/KIT as option attributes. All options are enabled. The "Assembled" group shows up in the object description, "Color" does not. I also tried to make an Option Matrix of the four combinations, to no avail. Question 1: How do I get these two option groups to work? The "Assembled" group is mandatory, i.e. the user has to select (and this works). The "Color" group should be optional, using "Red" as default. Question 2: If I change a text or anything in the options, the change is not reflected immediately when I refresh my browser. Even a network refresh (shift+F5) does not get the updated text. In fact, sometimes it takes several minutes for changes to appear, if they ever do. Why is this?
  9. How to change address format?

    The format is "Postal code (space) City name". The code is exactly and always five numbers, grouped 3 and 2. I.e. "ABC DE", not "AB CDE" or something else. There are a few customers outside Sweden, and to be honest; I don't care how the address format is from their point of view. My biggest concern so far is when I'm printing the address labels. Since they're all in UK-format, I've had to cut and paste and edit them all prior printing, and that's tedious work. I will take a peek on the skin templates and see what I can poke around with. Thanks.
  10. How to change address format?

    Swedish addresses use three lines: #1: Name + Surname #2: Street address, house number, apartment number (etc) #3: PostalCode City And that's it. We don't use states, counties or the like. That information is encoded in the postal code.
  11. For some of my products, the customers can choose whether they want a kit (to build themselves), or a pre-assembled device. Adding options for this was very straight forward, but I fail to see anywhere where I can use translated strings for the options. "Färdigbyggd" and "Byggsats" makes perfect sense to Swedish persons, but for non-Swedish those words are probably gibberish. How can I use localized product options?
  12. How to change address format?

    I must have become blind, because the only thing matching "templates" in the admin pages is "Email templates". Also searched under Admin -> Store Settings too, but to no avail.
  13. The standard address format in CC6 seems to be conforming to UK standard. This gets a bit messed up when using Swedish addresses. See the attached image. The correct Swedish address format using the values in the image should be: Where can I change these settings?
  14. Paypal fee

    Most things I sell in my store are things I design / create / build myself. There's not much margin on each creation, and having that already small margin eaten up by a fee not set by me is a tad sad. The option - which is really not an option - would be to increase the price for all items in the store. For me, this is not a question of moral, it's more a question of surviving the margins.
  15. Paypal fee

    Payment options at my store are the "Print order form" and "Paypal gateway"-plugins. Most of my customers have used the Print Order Form, but since last week more and more use the Paypal-option which is fine. I did, however, just recently find out that Paypal takes 5% fee for all their transactions. I have not used Paypal much so I have been unaware of this, but I'm not fond of it. If there any option or plugin, or whatever, to add 5% to the total sum prior the order is submitted and paid via Paypal?