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Bought Havenswift Retail Therapy skin but not given product

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The Havenswift Retail Therapy skin plus one years support.

Thought maybe Havenswift would respond here as they have not contacted me from their website.

I have the automatic email invoice for the payment Transaction #: 3Ou0QsHYOkkXfG8A1KUydea8

but nothing else.

In 'my services' on the website it lists the product but just says 'Pending.'

I find this odd as when I purchase something I would expect to get the item immediately or at least some explanation of what to expect.

I raised a support ticket but no answer and the Contact form on their website does not work

So Havenswift, perhaps you can contact me here, or if anyone else knows something...

- Alan

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Grateful for the purchase which was at 23:39 (my time) last night - we check orders for fraud so no products are available immediately.  I had also replied to the ticket you opened about ten minutes and even included an offer to install it (plus the free skin config plugin that is required but wasnt ordered) for free for you - please see your email.

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