• Content count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About lyndsiesal

  1. Item info missing from order

    Another one for me today.
  2. Hi all, I sell digital products only and in the past I've had an option for customers to purchase our entire catalog on CD. I'd like to save myself the expense of supplies and postage by setting up the option for customers to purchase something that would allow them access to download whichever products from the site within a specific time frame. It would be like a gift certificate but instead of a set dollar amount, the code would be 100% off with an expiration date, valid only for the specific customer who purchased. Is there a way to modify the GC system like this? I was also looking at Noodlemans reward points system if it would allow me to set a product to have a very high number of set reward points without affecting everything else but I'm not sure if that will work. I'm open to any suggestions! Thanks!
  3. Item info missing from order

    Still getting them here, too. Any updates?
  4. customers able to use multiple coupons on one order

    I do have the SFWS plugin. Where did ya'll find the update?
  5. Is there a way to prevent the use of multiple coupons on a single order? They can apply multiple coupons until the total is zero, thankfully not many have figured this out but there's a big potential for losses here. Example: Subtotal$50.00 coupon1 (50.00%)$25.00 coupon2 (70.00%) $52.50 Total Discount$52.50 Grand Total$0.00
  6. Item info missing from order

    This is still killing me! Aghhh!
  7. [Resolved] Missing transaction logs/PayPal IPN

    Try this
  8. [Resolved] Missing transaction logs/PayPal IPN

    I checked my IPN history and I also see the shorter URL with everything after the ampersand missing on the transactions that I'm missing logs for.
  9. Random missing download link

    It would be nice in future updates if only completed orders showed up as downloads in the customer area. My customers get confused when they have products from pending or cancelled orders showing up in the download section.
  10. Random missing download link

    I'm running 6.1.1. Ill need to wait for another wonky order to come in to check the database. I've been deleting these orders because they generate a download button that confuses the customers.
  11. [Resolved] Missing transaction logs/PayPal IPN

    My IPN is on but I haven't updated the return URL in forever. Maybe it's changed? I see the IPNs going out in my PayPal history and the response is 200. I'm getting email receipts but about half of my incoming payments are missing from my cubecart transaction logs so I'm having to be constantly checking and manually completing orders. I really have no clue why some are coming in and some aren't! They're all there in PayPal but I know they are not always reliable.
  12. [Resolved] Missing transaction logs/PayPal IPN

    I sure hope so! I contacted PayPal and they said they are not experiencing any issues but you never know with them.
  13. Random missing download link

    I believe this is a separate issue -- it's only a handful of random orders and has been going on since before the PayPal issue. In these orders with missing links, payment is processed as usual and the order completes. The customer sees a download button in the customer area but it says the file is missing. When I view the order in admin, I can see there is no link under the product. I can find any rhyme or reason. It seems to happen to a handful of orders each week.
  14. Random missing download link

    I am getting the occasional order that is missing the download link. All of my products are digital and all the files are present. This is a totally random thing. Sometimes the site just doesn't create a download link for the customer. Whats ive been doing is logging in as the customer and re-ordering and then going into admin and completing the order. This will generate the links but it's a pain! It's not all orders but it happened enough to be an annoyance.
  15. Is anyone else having an issue with missing transaction logs? I sell a digital product that customers expext instantly. a good number (but not all) of my PayPal transactions are not showing up in the transaction logs and the orders are stuck in pending. The IPN history on PayPal's site shows the missing transactions. This came out of the blue yesterday -- no changes have been made to the site.