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keat

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keat last won the day on October 20 2017

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  1. if he wishes to cancel it, isn't he due a refund anyway ? I'm goint to assume the issue is around the fact the the order is processing and not pending. I guess you could remove all entries assciciated with the order number from the database using php admin. Order_history, Order_summary and order_inventory.
  2. When trying to edit a product, I'm seeing the following error. [541] SELECT * FROM `CubeCart_option_assign` WHERE CubeCart_option_assign.product = '674' ; -- (0.00075101852416992 sec) [NOT CACHED] [542] INSERT INTO `CubeCart_system_error_log` (`message`,`time`) VALUES ('[Notice] /home/xxxxx/public_html/admin_xxxxxx/sources/products.index.inc.php:841 - Undefined variable: option_list','1562158917'); -- (0.24456095695496 sec) [ERROR - NOT CACHED] [543] DELETE FROM `CubeCart_system_error_log` WHERE time < UNIX_TIMESTAMP(DATE_SUB(NOW(), INTERVAL 30 DAY)) ; -- (0.00028681755065918 sec) [ERROR - NOT CACHED] and a few lines later. [555] SELECT * FROM `CubeCart_option_matrix` WHERE CubeCart_option_matrix.product_id = '674' ; -- (0.00016021728515625 sec) [NOT CACHED] [556] INSERT INTO `CubeCart_system_error_log` (`message`,`time`) VALUES ('[Notice] /home/xxxxx/public_html/admin_xxxxx/sources/products.index.inc.php:1113 - Undefined index: option_matrix','1562158918'); -- (0.053889036178589 sec) [ERROR - NOT CACHED] [557] DELETE FROM `CubeCart_system_error_log` WHERE time < UNIX_TIMESTAMP(DATE_SUB(NOW(), INTERVAL 30 DAY)) ; -- (0.00028395652770996 sec) [ERROR - NOT CACHED] A banner appears on the admin side to say update failed, but the product does update. There are no options or options matrix applied to these products Any thoughts as to what's going on. It's not every product, just the occasional one.
  3. what if a customer shouted. eg: ALAN WATKIN
  4. Hi Brian. Could you explain how your script works please. Could this cause problems for legitimate customers. Also, any ideas how this bot has circumvented Re-Capture ? As an experiment, I deleted and recreated my recapture key yesterday.
  5. These things still keep coming. Any ideas how or how to stop them. https://www.cabletiefan.co.uk/images/spoofed.jpg
  6. you could export the inventory from the database.
  7. Forget this. I've discussed with the staff memberand changed the site to email at processing instead. It's one extra process for her to deal with but should fix the problem.
  8. We had an instance (again) where a customer pressed the 'secure checkout' button which triggers the store email. Customer then landed on the gateway page, but pressed the back button and changed the delivery address. Pressing the 'secure checkout' button a second time does not trigger another store email. Subsequently we delivered to the wrong address. Is there a way we can get the store to re-issue a store email upon a subsequent press of the 'secure checkout' button.
  9. I found something linking to a web site named Trexle, which I initially assumed might be some sort of scam or dodgy software. However, it seems like CubeCart may have a small involvement, maybe Al Brookbanks could comment on this ?
  10. Having just gone through updating from 5.6 to 5.7, I asked the same question and had the same concerns. My update only took about 10 minutes at the most. As for strict mode, i disabled it anyway , I was also concerned about the implications of the update failing and being stuck between versions. The following might help. disable strict mode Backup all MySQL Databases?
  11. Got another one yesterday. There's a class B subnet pattern emerging 212.92.x.x Since monitoring, I've seen 114, 116 and 117 class C's. We have no customers in any of these subnets, so I blocked the subnets in my firewall for now.
  12. I went one step further on one of my sites. By exporting the customer and also the address table, I could identify which customers had never purchased then cross reference these to thier address entries. Delete both and import the tables back in. Using PHP my admin, you could narrow these down to anything, say prior to 12 months ago, and only delete the customers who registered and never purchased say prior to 2018. One thing I would suggest, is using PHPMyadmin, make a copy of the table and work on the copy.
  13. Unless they are doing this manually, i'd like to know how the circumvented captur. Here's another one.
  14. I wrote to Daren on the 7th of March regarding one of his mods. I received a reply the same day.
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