keat

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keat last won the day on October 20 2017

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    Leeds UK

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  1. Moving to a new server

    I might have to consider this when 6.2 is released and stable, if only for the GDPR stuff.
  2. Moving to a new server

    Whats the charge for this service Al. My main site has a number of mods which I've lost track of.
  3. cannot logon as admin on WAMP

    If your'e not aware, from about 6.1.2 admin became obfuscated, so it's no longer admin, but contains some random carachters, and ollowed by .php Something along the lines admingGtHxc.php Take a look in the root folder, see what the admin file is called. Make sure this filename is reflected in global.inc.php, along with the correct admin folder name. You may also have to use https://
  4. Qwe' and Qwe search enteries

    i've just searched and can't find any real reference to an exploit of such. However, i'm no security expert. I suppose it could be a badly programmed bot.
  5. gdpr

    I've no idea whether this conforms to the new GDPR consent requirements, but I just changed the wording of 'Subscribe to Mailing List' to the follwoing. Under the new 2018 GDPR guidelines, it's now a legal requirement that we seek permission to contact you outside of any contractual arrangements. Please tick this box if you agree to us contacting you. I had mine checked by default (opt out was a physical action), it's now unchecked. I've no idea how I'm going to contact 50,000 previous customers and ask for thier consent moving forward.
  6. Issue with options

    It's only happened twice to my knowledge. I modified these particular products in January. Rather than having an entry for a Black Cable Tie and another for the same sized White one, I deleted one of the products and added the colours as an option to the remaining. The first time this happened was only a few days after that change, so I assumed a cached basket, but this was more than 8 weeks ago. Incidentally, we sell tens of thousands of Cable Ties every week, so I'm ruling out a problem with the product database entry, and I've hundreds more products with options, so I guess ruling out a problem with the cart. Based on this, I can only really assume something in his browser allowed him to continue without an option
  7. Issue with options

    Product options blob. a:2:{i:310;s:24:"Pack Qty: 1000 - (+3.30)";i:6442;s:33:"Bag Requirements: Bagged in 100's";} Options array blob a:2:{i:1;s:3:"310";i:14;s:4:"6442";} If I open the order on the admin side of the cart, the options are not selected, in fact, it's giving me the chance to select the options.
  8. Issue with options

    The guy did say that there were no options and that he just thought he'd get whatever we sent. Image attached Product options blob. a:2:{i:310;s:24:"Pack Qty: 1000 - (+3.30)";i:6442;s:33:"Bag Requirements: Bagged in 100's";} Options array blob a:2:{i:1;s:3:"310";i:14;s:4:"6442";}
  9. Issue with options

    I tried this by disabling javascript in my browser, but I still see the options and cannot proceed without choosing one. Oddly, i couldn't update this thread :-)
  10. Issue with options

    A customer managed to add 6 or more items to his cart, without choosing an option and I've no idea how. And proceed through to checkout. All product options are 'required'. Trying to gather credible information from him is proving difficult, when asked what browser he uses, is answer was Google, but not Chrome as this causes problems. He quite clearly has no idea what browser he uses. Any ideas how this could have happened, any clues at all. Short of taking remote control of his computer and seeing for myself.
  11. recaptcha issue

    What skin are you using, as there maybe a few small edits to get V2 working on older skins. tell us your site, and I'll put a dummy account on, this will test functionality.
  12. search postcode

    His company name changed from 'smith supplies' to 'smith industries' (made up name for GDPR reasons) :-) When he called he said he was smith industries, but I couldn't find smith industries. Searching smith resulted in too many results, And even then, of course i was looking from 'Smith Industries' and not 'Smith supplies', so whilst he would have appeared in the list, i would have dismissed it. His name was Jim Smith, he'd not put Jim Smith in his user details, he had infact put 'Smith Supplies' in the last name field. He'd not updated any information in his account. So I was looking for Jim Smith at Smith Industries. No doubt his details will have been updated on our internal system, but he'd not done so on Cubecart. The reason for his call ......... his login details were cached on his old PC. Some details remained the same, but the serach won't search on phone number or postcode. Maybe an enhancement request for a future release.
  13. search postcode

    A customer called today, got a new computer and forgotton his login. I searched high and low and couldn't find him, yet he was adamant that he's ordered before. It transpires, that his company name he gave me has changed slightly, he didn't have his name in the name fields, and because his company name has changed, so as the email address he gave me. The only way I could find him, was through PHPAdmin on his postcode, which then explained why i couldn't find him using the customer search in admin. Are there any changes that could be made, so the search will search on phone number and postcode.
  14. Site loads into mobile view

    @huggettm did you fix this as I'm not replicating anything.
  15. Chatbot

    not a chatbot as such, but i did have a trial with live support. I sat there for a week awaiting call back. Nothing. Luckily I'd not subscribed so it quickly came off again.