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Everything posted by keat

  1. I was considering thats how it may work. Thanks for the clrification.
  2. Popularity can be based on sales or views. In the inventory table is a field for popularity. Is this field based on sales or views ?? So which ever one it's based on, where does cubecrt then pull the opposite statistic. eg, if this is views, where does it pull sales popularity from or visa versa
  3. Many years ago (before gdpr), when signing up to the web site, there was a newsletter checkbox. I had this automatically checked by default, the customer would have to uncheck it, if he didn't want to subscribe to our newsletter. Today I'm being informed by one of our marketing gurus that doing this essentially negates any gdpr rule breaking. If a customer doesn't uncheck this on sign up, he's agreeing for us to use his data, so I'd like to reinstate this feature. Any tips on how to reinstate the checkbox on the Mican skin please ?
  4. If a customer leaves because he doesn't want to divulge his phone number, then so be it. Having the phone number is a vital requirement for doing business with us.
  5. as per Al Brookbanks There is a setting in PayPal for this: Steps: Log in to your PayPal account at paypal.com. Click the gear icon and select Account Settings. Click Website payments. Beside Website preferences, click Update. In Contact telephone number, choose an option for Contact telephone: On (Required Field) - requires that your customer enter their phone number when checking out
  6. I've an issue with the commerce gateway. I've noticed since last week that some customers have no phone number assigned. Delving deeper, they are all new customers and have all paid using Commerce, they also appear to be 'unregistered' customers. The phone number field is dispalyed as 'Disabled' I can only assume that maybe they used 'Express' as a payment option Any thoughts please ???
  7. Installing of the Commerce plugin has now triggered something on our account. I've just found out that our 20 year old PayPal account (one which has had 10's of thousands put through it over the years), is now limited until I can prove who we are. So PayPal isn't down, our account is limited.
  8. I updated to commerce yesterday, and I'm having issues today. Clicking on PayPal Checkout, just gets a spinning icon, then the screen goes off. Switching back to the standard module and I see "Things don't appear to be working at the moment. Please try again later." Tried one of our other sites which only has the standard module and see the same Things don't appear to be working at the moment. Please try again later.
  9. Another one today. Any pointers of where to start looking ??? Something I've found. If I look at the order overview in cubecart, I can see that the products have not been updated with the matrix codes. If I enter in to 'inventory', choose 'save & reload', when I go back to overview the matrix codes are now populated. More info: I managed to speak to the customer, and he says that he added these to his basket a few weeks ago, (before we updated the matrix). So I guess eventually, these will peter out. However, what's just as interesting, is whist the matrix options didn't take effect, a recent price change on the same product did. ?????
  10. About two weeks ago we started to populate the options matrix with product codes in readiness for a new internal system. Today, I've seen an order where there were 8 options of the same item, and 7 of the options matrix didn't populate. My intial thoughts were that the customer may have added these to his basket before we made the changes. PHP ini has session.gc_maxlifetime configured for 604800, which equates to 7 days. Delving deeper, this product was last updated 10 days ago, so the customers basket ought to have expired by now ?? Any thoughts why the matrix codes were not shown on the order
  11. Does PP Commerce still have the ability to override the customers address details. Al has suggested switching to commerce, but i'm nervous in the respcet that previous incarnations got us in to no end of trouble numerous times. Using his personal paypal account, buyer makes a purchase for work, PayPal over rides the delivery address. We send a pallet of goods to the wrong address. Goods inviraiable come back to us 2 days later, where we have to re-arrange shipment. Customer is not best pleased, as a next day delivery has just taken a week.
  12. Provided you have access to PHP MYAdmin, take a look at the tables filemanager and image index. In filemanager, each image has a unique ID number, file locataion and it's file name. In Image_index this file ID number has to be allocated to a product ID. See if these correspond. My guess is your'e probably missing something in your upload csv, may be just as simple as the file location or file name.
  13. You could use the 'Print Order Form' plugin as your payment gateway This allows the user to buy without actually paying.
  14. is the 'allowed uses' per customer or per total If I set this to '1' will this allow the code to be used only once, or only once per customer. Ta
  15. Upload the mp4 file to your public_html folder via ftp, or cubecart file manager/downloads Then add a hyperlink in the description, to the location of your mp4 file. I just did the same but to this mp4 file on the web. https://nnyagdev.org/wp-content/uploads/2021/01/sample-mp4-file.mp4?_=1
  16. does this affect cubecart ? https://www.huntress.com/blog/rapid-response-critical-rce-vulnerability-is-affecting-java
  17. In the admin side, the ability to search by product code or description. EG, a lot of my products have codes along the lines RC1, RC2, RC3 etc Searching for an RC product code reveeals anything with an RC in the name or code, so will show products like reinforced tube, or electrcitians screwdriver
  18. Thats another beer I owe. A section of price chnages which would have taken me 15 minutes or more, just breezed through in 2.
  19. oh my. Not exactly what I was looking for, but soooo much better. @Al Brookbanks Al, this needs to be a feature of future versions. this will potentially save me even more time.. Brian, if ever in the UK, please look me up, I owe you a few beers. I sound like i'm being cheeky now, so don't perform this on my behalf. However an observation if this makes it to a future release. Updating the modified date/time field may be of benefit.
  20. Here we go again, price chnages in anticipation for our new 2023 catalogue. 5000 product lines, nearly all of which have to be price modified by hand because the boss doesn't do speadsheets. Last year (or maybe the year before) BSmither helped me out with a little mod. From the product inventry page, if you choose a product, the product will open by default on the pricing tab, this saves me no end of time. However, I've thought of another time saving idea and wondered if anyone could help me out. When the product opens on the pricing tab, would there be any way to have the actual price field already highlighted, so all I have to do is input the price. At the moment, I have to choose the pricing field with the mouse, then go back to the keyboard to enter the value. I'ts not a huge time saver, but with over 5000 product lines would make the job a bit easier.
  21. I had issues with SendinBlue. I don't recall the exact scenario, but it went along the lines of them rejecting my mailing campaign half way through sending. I quickly spent my credits and went elsewhere. Moosend is perfect for our requirements, although they are fussy with certain address uploads.
  22. I got wind of this in March and moved away from Pay360, however, I'm not sure if i communicated such. Please be advised that the SecPay platform will be decommissioned on the 1st September 2021. We invite you to migrate to our new Advanced Payments platform. For further information please contact us at [email protected] or call us on 0333 3137161
  23. I was more intersted in resetting the popular products table on the home page.
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