keat
Member-
Posts
1,614 -
Joined
-
Last visited
-
Days Won
27
Everything posted by keat
-
Mysqld.log is about 7gb in size, so not overly massive, maybe a bit bigger than it ought to be. There isn't really much in it to be fair, and what is in there is pretty consistant throughout the life span. What I have spotted is that the option_matrix table contains prices, which can only come via the mod. The mod runs out of hours. Considering it was fine on Monday evening and not on Tuesday, I can only decduce that the nightly routine screwed up somewhere. So I am leaning towards the mod at the moment.
-
The mod has been working for maybe going on a year and I've never seen such problem. Devs say that his mod wouldn't affect the matrix table, although I am aware that it references that table to collate product codes. I already checked mysqld.log and don't see anything of any significance
-
Dev has ruled out anything from his scripts that could cause this. As regards the hosting environment, its a rented whm/cpanel server with full root access. Can you suggest which log file (if exists) may give us some clues ?
-
we have a huge plugin installed which does something with custom pricing collected from our internal server. Whilst I don't believe it would have caused this, I can't rule it out, so I've also contacted the dev.
-
I performed a database restore this afternoon, but before I did so, I took a copy of the whole database. I've just looked at the option_matrix table, and where it should have had 4300 entries, I've spotted that it only had 27. So this explains why my products reverted to the cubecart std format, but now I need to understand where the other 4273 entries went.
-
Any thoughts on why the option_matrix table has defaulted to stock please. Matrix options should have contained the product code, so for example a black pen, would have had a product code of 'pen-black' But this morning, lots of products had reverted to the standard Cubecart default of '-1' so pen-black, pen-blue, pen-red, became pen-1, pen-2, pen-3
-
stand down... my fault, i was looking in the wrong place.
-
The 'collect in store' module isn't visible when checking out. Any pointers please ?? stand down... my fault, i was looking in the wrong place.
-
@Al BrookbanksDo we need to raise this on GitHub ??
-
One of the phrases in the message headers sent me off on a tangent, and I came across a mailscanner config setting, which i've modifed and seems to have resolved the error for now. Do you want to allow <Script> tags in email messages? This is a bad idea as these are used to exploit vulnerabilities in email applications and web browsers. Value: yes => Allow these tags to be in the message no => Ban messages containing these tags disarm => Allow these tags, but stop these tags from working Note: Disarming can be defeated, it is not 100% safe! This can also be the filename of a ruleset. But reading the description, it sounds somewhat dangerous to allow this. So if it is the PayPal plugin which is causing this, would there be a fix rather than allowing this security setting.
-
I disabled the PayPal Commerce plugin and now the gibberish has gone. Re-enabled it and the gibberish is back.
-
Looking at the nessage source, I found this in the bottom. There is reference to 'PP_Config' and also 'Mailscanner' which is a piece of software running on our mailserver. <MailScannerS= cript29528 script id=3D"pp_config" type=3D"application/json">{"home":{"dom"= :".home_wrapper"},"category":{"dom":".category_wrapper"},"product":{"dom":"= .product_wrapper #main_content form .row .row:last-child"},"payment": {"dom= ":"#checkout_actions"},"cart": {"dom":"#checkout_actions"}}</MailScannerScr= ipt29528><MailScannerScript29528 script> var pp_config =3D JSON.parse(document.getElementById('pp_config').t= extContent) var pp_amount =3D 36.36;</MailScannerScript29528></body></html>
-
I considered that it may have been the email template, but I switched my language to French and the same gibberish appears. I've never meddled with any of the foriegn templates.
-
It's been noted that the bottom of an order confirmation contains gibberish (see image) Any ideas where to start looking ?
-
Does PP Commerce still have the ability to override the customers address details. Al has suggested switching to commerce, but i'm nervous in the respcet that previous incarnations got us in to no end of trouble numerous times. Using his personal paypal account, buyer makes a purchase for work, PayPal over rides the delivery address. We send a pallet of goods to the wrong address. Goods inviraiable come back to us 2 days later, where we have to re-arrange shipment. Customer is not best pleased, as a next day delivery has just taken a week.
-
You could use the 'Print Order Form' plugin as your payment gateway This allows the user to buy without actually paying.
-
I had issues with SendinBlue. I don't recall the exact scenario, but it went along the lines of them rejecting my mailing campaign half way through sending. I quickly spent my credits and went elsewhere. Moosend is perfect for our requirements, although they are fussy with certain address uploads.
-
i've a customer base of around 35,000. I'd prefer not to load our server, or risk landing us on an RBL. Although I did briefly consider a seperate VPS just for this process.
-
My email campaign went out this morning. I'm not seeing any problems.
-
If anyone uses these kind of things, then I found one named 'moosend' A hell of a lot cheaper than Mailchimp. I had a few issues with my data having a few discrepancies, which I had to resolve first but didn't take long and needed doing anyway. I'll update again next week when my email campaign goes out, as to how it performed.
-
can anyone recommend an alternative to mailchimp. It needs to be simple, intuitive and not have to jump through a thousand hoops to send a simple mailing campaign.
-
I believe I may have done this before, but only on one site. Thanks again.
-
Customers are lazy and won't do that They kick off when we send the goods to the incorrect delivery address (quite rightly), then blame thier lazyness on us. Can you find the image name using developer tools or page source ?
-
Can I ask if Braintree works the same way as PayPal Express. Express will over write the delivery address in the cart to what it has on file at PayPal. Does Braintree do the same, as this cuses problems for us.
-
I removed the prices from the table Cubecart_pricing_group and removed the customer group. Considering it used to be £3.75, I doubt it was hacked, and as for the clone product, this is definately feasible, as I quite often clone products when they are similar. I recall about 2 years ago when Orange closed a number of tld's, using PHP admin, and identified all the Orange customers adding them to a group. The intention being, that we could later identify the ones who had not updated thier email address or returned. I would have also done this en mass as an export, modify, import to save time. I wouldn't have given these customers any special prices though. Every year, we have a major pricing restructure and a number of new lines added. The boss having OCD wants all this to happen on New Years day, so I get around this by working on an exact mirror image of the site for about 10 weeks prior. Then on New Years Day, I copy over the inventory and options tables of the database. Still none the wiser how these cutomers got the old prices though. (there were about 1800 entries in the Datbase table)