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Found 28 results

  1. I have issue with the e-Trend Template, I updated it today but still the server blocked my IP again they send me the 2 logs files bellow === [Thu Jul 02 17:08:16.951118 2020] [:error] [pid 4676:tid 46936274851584] [client 172.58.236.124:36832] [client 172.58.236.124] ModSecurity: Access denied with code 403 (phase 1). Matched phrase "-h" at MATCHED_VAR. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/22_PHP_PHPGen.conf"] [line "19"] [id "220030"] [rev "4"] [msg "COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||mec4d.net|F|2"] [severity "CRITICAL"] [hostname "mec4d.net"] [uri "/store/skins/e-trend/icomoon/fonts/icomoon.woff"] [unique_id "Xv5MwGohopEy8ddQqPnNsQAAAAY"], referer: http://mec4d.net/store/skins/e-trend/icomoon/style.css === Apache-Error: [file "apache2_util.c"] [line 271] [level 3] [client 69.126.218.76] ModSecurity: Access denied with code 403 (phase 1). Matched phrase "-h" at MATCHED_VAR. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/22_PHP_PHPGen.conf"] [line "19"] [id "220030"] [rev "4"] [msg "COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||www.mec4d.net|F|2"] [severity "CRITICAL"] [hostname "www.mec4d.net"] [uri "/store/skins/e-trend/icomoon/fonts/icomoon.ttf"] [unique_id "Xv9fxOSSnojUdKRt3klPbQAAAFI"] === The IP was blocked with the code 403. Mod Security scans for violations of the rules it has set. If an action occurs that violates one of these rules, the server will throw a 406 error and the IP address will be blocked if there is continuous request in an interval. The rule ID 220030 was triggered for your account and then the IP address is blocked in the server firewall. Since these Modsecurity rules are human made, there will be some faults with it and block such genuine requests, which matches the pattern in the URL. the problem is that my IP address is blocked for the error code 403. Mod Security scans for violations of the rules it has set. If an action occurs that violates one of these rules, the server will throw a 403 error and the IP address will be blocked if there is continuous request in an interval.And the URL with which it got triggered is the style.css from the e-Trend Template the style.css code @font-face { font-family : 'icomoon'; src : url("fonts/icomoon.eot?-hwvopr"); src : url("fonts/icomoon.eot?#iefix-hwvopr") format('embedded-opentype'), url("fonts/icomoon.woff?-hwvopr") format('woff'), url("fonts/icomoon.ttf?-hwvopr") format('truetype'), url("fonts/icomoon.svg?-hwvopr#icomoon") format('svg'); font-weight : normal; font-style : normal; } .icon { font-family : 'icomoon'; font-style : normal; font-weight : normal; font-variant : normal; text-transform : none; line-height : 1; } .icon-basket:before { content : "\e600"; } .icon-open:before { content : "\e601"; } .icon-sale:before { content : "\e602"; } .icon-envelope:before { content : "\e628"; } .icon-phone:before { content : "\e603"; } .icon-mobile:before { content : "\e61f"; } .icon-directions:before { content : "\e604"; } .icon-paperplane:before { content : "\e605"; } .icon-house:before { content : "\e606"; } .icon-search:before { content : "\e607"; } .icon-cog:before { content : "\e608"; } .icon-tag:before { content : "\e609"; } .icon-newspaper:before { content : "\e620"; } .icon-creditcard:before { content : "\e60a"; } .icon-cart:before { content : "\e60b"; } .icon-box:before { content : "\e60c"; } .icon-lock:before { content : "\e60d"; } .icon-lock-open:before { content : "\e60e"; } .icon-logout:before { content : "\e60f"; } .icon-login:before { content : "\e610"; } .icon-tick:before { content : "\e611"; } .icon-cross:before { content : "\e612"; } .icon-minus:before { content : "\e613"; } .icon-plus:before { content : "\e614"; } .icon-cross2:before { content : "\e615"; } .icon-info:before { content : "\e616"; } .icon-help:before { content : "\e617"; } .icon-warning:before { content : "\e618"; } .icon-cycle:before { content : "\e619"; } .icon-list:before { content : "\e61a"; } .icon-arrow-left:before { content : "\e61b"; } .icon-arrow-down:before { content : "\e61c"; } .icon-arrow-up:before { content : "\e61d"; } .icon-arrow-right:before { content : "\e61e"; } .icon-gift:before { content : "\e624"; } .icon-star:before { content : "\e625"; } .icon-star2:before { content : "\e626"; } .icon-star3:before { content : "\e627"; } I validated the code and everything looks fine , I removed 2 errors I don't know what else to do with it I am desperate, all my customers get blocked once they visit the store more than once it. is frustrating Thanks for your help in advance Cath
  2. Cubecart version 6.2.4 PHP version 7.2.31 I have an issue with my store. I've just discovered that for products with options the stock levels are being ignored and a customer can enter any quantity and purchase them. For products without options the stock level is being respected and an over-quantity order is correctly limited to whatever the stock level is. On the options pages I have checked "Use stock level" next to the relevant options in the matrx, with the stock level entered there too. I'm not sure if this is relevant, but I'm also getting the following error recurring in the error_log: [20-Jun-2020 15:45:39 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/tvcommco/public_html/store/classes/db/database.class.php on line 692 [20-Jun-2020 15:45:46 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/tvcommco/public_html/store/classes/db/database.class.php on line 692 [20-Jun-2020 15:47:08 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/tvcommco/public_html/store/classes/db/database.class.php on line 692 Any help gratefully received! Thank you, Andy. PS. I can edit PHP but I have no clue how it works
  3. When I enter the address of my admin login to CubeCart the browser just comes up with a blank screen. Store pages come up fine and only having problems with admin. Any suggestions on how this can be resolved. Have tried in Firefox, Chrome and Edge.
  4. I recently install a skin and then got this error and cannot see how to fix it. /classes/config.class.php:357 - Config write size error: config My website is on shared hosting so I'm not sure what level I can get to. Any help would be appreciated.
  5. Latest download, new install. When filling out the registration form, when clicking the "Register" button (or the "Secure Checkout" button, on page 2 of the checkout process), nothing happens. Nothing at all. In Developer Tools, there's no network activity, no errors or notices in the console. I input $("#registration_form").trigger('submit'); into the console, but the form doesn't submit I just get back a jQuery reference _.fn.init [form#registration_form, context: document, selector: "#registration_form"] which makes me wonder if there's some jQuery override happening on the submit event that sinks the event and returns the form object. I'm so close to done and ready to go live, but this issue has me completely stumped. Please help! EDIT: I tracked the problem down to skins/mySkin/js/vendor/jquery.validate.js, on or about line 108 in this section: if ( validator.form() ) { if ( validator.pendingRequest) { << THIS LINE HERE IS THE PROBLEM validator.formSubmitted = true; return false; } return handle(); } else { validator.focusInvalid(); return false; } validator.pendingRequest is always 1. If I negate that if statement with && false the form submits correctly. Naturally, disabling whatever form validation is going on is not the best course of action, but pendingRequest is set to one and never changed through the validation process. So what gives? EDIT: upgraded jquery.validate.js to version 1.9. Same issue. EDIT: Finally tracked down the issue, it's a problem inside jquery.validate.js. Starting at line 1535 you get $.ajax( $.extend( true, { mode: "abort", port: "validate" + element.name, dataType: "json", data: data, context: validator.currentForm, success: function( response ) { var valid = response === true || response === "true", errors, message, submitted; validator.settings.messages[ element.name ][ method ] = previous.originalMessage; if ( valid ) { submitted = validator.formSubmitted; validator.resetInternals(); validator.toHide = validator.errorsFor( element ); validator.formSubmitted = submitted; validator.successList.push( element ); validator.invalid[ element.name ] = false; validator.showErrors(); } else { errors = {}; message = response || validator.defaultMessage( element, { method: method, parameters: value } ); errors[ element.name ] = previous.message = message; validator.invalid[ element.name ] = true; validator.showErrors( errors ); } previous.valid = valid; validator.stopRequest( element, valid ); // << THIS RIGHT HERE IS WHAT WE NEED TO HAPPEN } }, param ) ); The line "validate.stopRequest" is what should remove the validated elements from the stack, but it doesn't because the success method never fires. The validation is called more than a dozen times, returns a status of [canceled] until the very last time (returning a status of 200), but the success method doesn't fire, ever. It is only by adding this method to the object: complete: function(response){if(typeof response.responseText != 'undefined'){validator.stopRequest( element, (response.responseText == 'true') )};}, the the form will actually submit. I tried replacing the "success" method with "complete", but that doesn't work either. It's only when they are there together that it works. I don't understand.
  6. Strangest thing - I upgraded from 6.1.13 to 6.2.9 a little bit ago and my client just noticed that there is no GA feed to his GA account. The really strange part of it is that it isn't an instant drop off. It goes from Feb 2 to Feb 17 in a sharp decline to zero over days. I don't know if the upgrade has anything to do with it or not. If it did, you would think it would have dropped to zero instantly when the upgrade was done. I have diffmerged all of the files to make sure that everything is the same on my installation as the clean version of 6.2.9, including matching my custom skin to the foundation skin with only my css changes the difference. Everything seems to be there. Also, I noticed that Google Tag manager shows no Google Pixel on the site when I go to it in Chrome. I also checked to make sure the element.google_analytics.php file is there in the skin templates file. Not sure where to start looking for this.
  7. Kez

    Kerrie

    Hi, I manage a little site using cubecart for my boss. tinoneeorchids.com When entering the estore we now get the following message; Warning: mysqli::mysqli(): (HY000/1275): Server is running in --secure-auth mode, but 'tin20440_cube'@'localhost' has a password in the old format; please change the password to the new format in /home/tin20440/public_html/shop/classes/db/mysqli.class.php on line 33 Warning: mysqli_options(): Couldn't fetch mysqli in /home/tin20440/public_html/shop/classes/db/mysqli.class.php on line 35 Fatal error: Server is running in --secure-auth mode, but 'tin20440_cube'@'localhost' has a password in the old format; please change the password to the new format in /home/tin20440/public_html/shop/classes/db/mysqli.class.php on line 38 What is the "new format" for a password & how do I fix this? I know I haven't updated Cubecart recently either. My knowledge is very limited when it comes to sql's. Any help appreciated. Cheers, Kerrie
  8. A client in California has alerted me that his store is not correctly calculating sales tax. I checked it and he is correct. He said it started happening after the upgrade to 6.2.9. I checked his tax rate setup and his zones and all appears to be done correctly. He has it to calculate on items and shipping. CA sales tax is 9% and it appears that it is calculating a fraction of a percent over that. The amount of error seems to depend upon the size of the total order. Anyone else experience this or have any idea where I should start looking? It all should be pretty straightforward so I am not sure how this can happen. I thought maybe it was because some products are discounted but when I do the math without the discount it is still off. Example is attached that shows an incorrect tax, it should be $25.15. Thanks for any help or ideas of where to go to try to track this down.
  9. Just updated our Cubecart store from 622 to 628. The admin side of the store is working OK, but the store is not visible. Nothing is apparently delivered to the browser. I have just made a brand new fresh installation of 628 on the same server, and this installation has the same problem. I have also tried a full clean install on a different web host, and again the same problem - a blank storefront. Getting this system error: [<strong>Exception</strong>] /domain.co.uk/cc628/includes/lib/smarty/filters/HTMLMinify.smarty.php:166 - syntax error, unexpected ';'
  10. Hey all, I'm having trouble using the order print icon in the Admin Panel. I get a 403 error (valid request but server refuses to respond) Any idea's on what would cause this behavior? Thanks. -- Yarnell
  11. Hi, I am sure this has been experienced before. Firefox is not loading CubeCart 6 store properly compared to Internet Explorer and Chrome browsers. For instance if you add/buy product it won't show up, or shows up for a mil-second and gets concealed by Firefox in "your shopping basket" page. Or what is "1. Basket" which is 1st page in the checkout process; nor it will show the product added in the "2. Checkout" page, albeit the the product is actually in the basket and the shop reacts normally only that it is not showing product in the checkout pages. The small basket logo at the top right corner indicates the added product with the price tag properly. Also the Firefox won't align products in a grid view, rather showing them in rows only, which is note the case with IE and Chrome. Any help would be appreciated, Luke
  12. I've noticed a few errors in the Maintenance > Database tab. The errors are CubeCart_admin_users.admin_id has a key type KEY but expecting PRIMARY. This is listed in phpMyAdmin as both Primary and Index (Key). Should this just be Primary? CubeCart_order_summary.cart_order_id has a key type KEY but expecting UNIQUE KEY. When I try and change the index from key to unique, I get these warnings The indexes cart_order_id_2 and cart_order_id seem to be equal and one of them could possibly be removed. The indexes cart_order_id_2 and cart_order_id_4 seem to be equal and one of them could possibly be removed. The indexes cart_order_id_2 and cart_order_id_3 seem to be equal and one of them could possibly be removed. CubeCart_order_summary.custom_oid has a key type KEY but expecting UNIQUE KEY. When I try and change this, I get an error "#1062 - Duplicate entry "NULL" for key custom_old". I googled the error, but I'm none the wiser! The three below I fixed in phpMyAdmin CubeCart_reviews.approved has no key set. Expecting KEY. CubeCart_seo_urls.type has no key set. Expecting KEY. CubeCart_seo_urls.item_id has no key set. Expecting KEY.
  13. I've been doing a few updates of my site, which included a new template and links to the social media sites I have. I've managed to update the template and css and everything on that side seems to work OK. However, when I try to load the old template or even the default foundation one, neither of them now work - when I click save, it reloads the page but with the new template selected. I'm having the same problem with the social media sites. I put in the Instagram one and that worked. Now if I try any of the others, it won't save the text I put in. Very strange!
  14. Hi, somehow, I've screwed up. I can't access the payment received template and the screenshot below would appear to be the cause or symptom of this. I've just re-loaded V6.2.6, but that's not changed anything. Anyone know how to fix it?
  15. Hi, I've been using my store for a while to sell physical products, but I want to give people the option to download some free digital resources. I've uploaded the file to the correct place and everything seems to be OK. When I use a dummy account to place an order, the email template that goes out to the customer is the product one, rather than the one with a link to the digital file. If I go into the order in the admin section of the website, the download link is showing OK, so it's processed the right product, just not given the user the option of downloading it. Any thoughts on where I may be going wrong? I'm using v6.2.5
  16. Hi all, I am going on holiday for 2 weeks and just need to find out what would happen if I put the store in offline mode, in that time will the google search/ranking change in that time ?
  17. Hello everyone, On my Admin login page I have a problem that the links do not seem to work when doing a backup, Upgrade or anything else? https://www.mjpcomputerservices.co.uk/shop/?_g=maintenance&node=index#upgrade ---- this is what shows when you hover on the buttons in Admin https://www.mjpcomputerservices.co.uk/shop/admin.php?_g=maintenance&node=index#upgrade ---- I have noticed the wording in RED is missing, when I type the missing part into the address it will work!!! if I just click on say the backup button it takes me to my stores home page?
  18. Security Alert: Possible Cross-Site Request Forgery (CSRF) ERROR on my PHP Version 7.0.33 Cube cart site. It occurs when we get to the main page after cancelling an order from a CCAvenue gateway..Please help.
  19. I have just set up a CC6 store and am using the custom foundation 5 skin. My first name is Aeren. When I am saving some of the admin page settings, some fields are automatically changing to my name (Aeren) instead of the content I entered before saving. Any idea what I am doing wrong?
  20. I have been repeated been disapproved by google ads , message as follows for example: (I installed lasted CC v6 , and reinstalled, deleted these, but still they come back) This email is in regards to the call conversation for the issue with the account for Ads disapproval. I understand that you want it be fixed as soon as possible. Please check for this links within your website and try excluding it. here are the below links. https://www.luxurybedsets.com/about-us.html https://www.luxurybedsets.com/favicon.ico https://www.luxurybedsets.com/images/cache/PalmGrove_Bedding.138.jpg https://www.luxurybedsets.com/images/logos/logo1.png https://www.luxurybedsets.com/js/common.js https://www.luxurybedsets.com/js/plugins.php https://www.luxurybedsets.com/js/styles/images/border.png https://www.luxurybedsets.com/js/styles/images/controls.png https://www.luxurybedsets.com/js/styles/images/loading.gif https://www.luxurybedsets.com/js/styles/images/loading_background.png https://www.luxurybedsets.com/js/styles/styles.php https://www.luxurybedsets.com/skins/kurouto/js/script.js https://www.luxurybedsets.com/skins/kurouto/styles/common.css https://www.luxurybedsets.com/skins/kurouto/styles/green/layout.css
  21. After I upgraded to 6.2.4 I have an issue with the images on the Product Page (Foundation) not loading well. Only after refreshing the page they come full size. Do others have this? P.
  22. A few items I carry I have setup options for in regards to color / txt on them. I have set them up as a single item with options and have use stock lvl selected for each option on the options page. I just had a situation were it let me sell an option that I do not have in stock. I have tried changing various settings in the item and just cannot get it to stop allowing sale of an option that is out of stock. What do I do so it does not do this in the future?
  23. Hello, Sending a newsletter after upgrade to latest version. Create newsletter and save, click plane icon to send, stuck on sending page! left for 2-3 hours but no letter sent !!! Dashboard Customers Newsletters Sending… Sending… Cancel Send
  24. After updating from 6.2.2 to 6.2.3 the admin login has vanished. It used to be admin.php but now it isn't. After the successful upgrade, the "links to your login" page was completely blank. I re-ran the update and got this instead. The text has no links on it. There is nothng "admin-like" visible by ftp. Where should I look for an indication of where the problem is? The store is working fine, but I have no way to log in as admn. Any suggestions?
  25. Afther the upgrade from CC 6.2.2 to 6.2.3 I have by all my webshops the follow error, when I navigate to imgaes. Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
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