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Found 122 results

  1. I have found an error affecting two different CubeCart installs with different hosts, so I think this may be a bug When choosing the standard Files Backup button, with checkboxes off, the backup proceeds and is created but then it tries to find this file... /admin_ZZZZZZZ/sources/maintenance/ - not found. Where ZZZZZ is a novel admin location - it doesn’t appear to have been used before and doesn’t match the current. In one situation (it may have been a checkbox difference) I was warned about cross-site scripting on the dashboard page It appears as is something is not going well for the Files Backup feature, and could do with looking at by the software development team (I am not that bothered personally, there are other backup methods available)
  2. Envisage, if you will, a CubeCart store that has a product with options. A customer opens the category, for example, Cats. A list of cat products are produced - Persian, Tom, Burmese, Mexican Hairless (yech) etc. I am in the midst of setting up a global criminal network, so naturally I select Persian and click its "Add to Cart". However, Persian cats come in colours, so there is a product option. The storekeeper angers the mighty criminal overlord by misrepresenting the function of the button. It is not going to "Add to cart" at all, well not yet. Clicking the button actually invites one to "Select product options". To pile insult upon insult, the product page opens with an angry red banner that effectively says "Hey bozo, you forgot to select the product option." To prevent all cat-monging CubeCat storekeepers from possible thermonuclear or biohazard retribution in the future, I propose that the button caption be changed, when appropriate, to Select Options, or if there is only one, which is probably the most likely case, "Select <optionname>" giving, in the kitty-case, "Select Colour" or for Western Pacific Coast types, "Select Color". Either solution will prepare the buyer for the upcoming option selection and obviate the need for the angry red banner. If the criminal overlord customer really is as dumb as a box of rocks, perhaps we could make the option selection field flash, pulsate or jump around to attract attention to itself rather than flash the red error sign. There is, of course, a language implication here, so the fancy version will require some thoughtful contemplation. "Select options then add to basket" is longish, but it creates an accurate expectation about the future. Of course, it does get one a multi-line button. I do like the idea of a custom "Select <whatever> and add to basket text though. Maybe a plug-in entrepreneur could provide this as a plug-in? Gotta say, though, the product options with option groups and stock level matrices is a damn fine thing.
  3. Hello, I have been using Cubecart 3.0.20 for years and I have also linked it to additional custom-made backend. I know that since 3 yers it is open source, however I can't remove "Powered by Cubecart" from the page title. I am not able to buy a license key neither because there aren't any. I can't upgrade as it will ruin my backend totally. Do you have any idea how can I do it?
  4. Hi all. I am pretty new to the whole selling online through a website scene and I would really like some help. I watched the video of how to install Cubecart on Vimeo (*m/118587171 ) and it looks really easy!, So i thought I'd give it a shot. My website is hosted on Godaddy and always has been. I know the very basics of using Godaddy and the file manager so I followed the steps the video gives. I uploaded the ext file to my and extracted it, created a database (although the database system is slightly different through Godaddy I managed to create it). I then continued to the and was given a line of text that says (and as the video suggests, A file may need to be changed to 'writable') the Cache file was required to be changed to writable. I refreshed by /shop/setup page and now there is a landing page which reads: 500 (Internal Server) Error ...that we're working furiously to correct. Things will be up and running again soon. Thanks for your patience. The setup page does not load and there seems to be an 'internal server error' so I cannot continue the setup. Has this happened to anyone else?, Can anyone suggest anything?. I have tried deleting the database I created and all the files and starting fresh but still the same problem appears. I have also tried picking an older version of Cubecart but still the same error happens. Also to mention, I did have to upgrade my php option to 5.4 (should I also upgrade it to 5.6 or is this not needed?). Picture attached of the error message. Thanks for reading and I hope someone has a solution for me
  5. "County" error

    Hi, I keep receiving: "The following errors were detected: We seem to have a problem with your address ("Billing Address"). Please check the value for "County" before proceeding." I'm using All In One Shipping extension, it seems to be set up correctly because it gives the right shipping options in accordance with the address - and there seems to be no problem with the address format. However, when trying to finish the transaction, the above error appears. I have no idea which element of the store triggers the error - is it the payment module, or anything else? I'm UK based, the shop language is English UK. Thanks in advance for your help.
  6. Domain Name

    Hello, I'm new to cubecart and am finding it difficult to work my way around it a little. I've installed it in my control panel and tried to work out what I'm doing wrong. My web address shows up with cube at the end. I've installed it in the public_ html Can anyone please advice what I'm doing wrong? Thank you
  7. Hi when you add an item to the basket it, it seems like it is automatically adding 2. Any suggestions? It seems that when you add an item with a production option from the category page or main page you are redirected to the exact item page to select the product option. Once you select the product option it adds what you bought and the original click to the cart. mican skin v6 new installation
  8. Third order of the day. First two were fine. Received email showing the following prices, which aren't the correct prices shown on the actual order in Cubecart. I can't figure out what happened. Does anyone have any ideas? Cubecart order shows: 1 x Hallows Eve Key Necklace - $20.00 1 x Antiquity Necklace - $12.00 1 x Alice's Rose Pendant Key Necklace - $15.00 Email order shows: Hallows Eve Key Necklace 1 $28.32 Antiquity Necklace 1 $16.99 Alice's Rose Pendant Key Necklace 1 $21.24
  9. Hi, I'm running Cubecart 6.1.13 and am getting a CSRF error immediately after logging in as a user. This started happening the other day and I hadn't altered any files. The following errors were detected: Security Alert: Possible Cross-Site Request Forgery (CSRF) or browser back button used. I have already cleared the cache and even did so manually. When I navigate to any page following the login, it shows as I am logged out. When I return to the homepage it reverts back to showing me as logged in. In the debugging it shows the following error: PHP: [Warning] /home/**censored**/public_html/classes/sanitize.class.php:152 - Invalid Security Token[Notice] /home/**censored**/public_html/includes/ - Undefined variable: _GET[Notice] /home/**censored**/public_html/includes/ - Undefined variable: _GET[Notice] /home/**censored**/public_html/classes/cubecart.class.php:184 - Undefined variable: contents[Notice] /home/**censored**/public_html/classes/cubecart.class.php:184 - Undefined variable: contents[Notice] /home/**censored**/public_html/classes/cubecart.class.php:86 - Undefined index: doc_name Any help would be greatly appreciated! Neil.
  10. Sales Tax error

    In version 6.1.12 I'm seeing an error in sales tax calculation. It happens ONLY when I apply a promo code. In other words, sales tax is correct in a normal cart. There is no obvious mathematical relationship (that I can see) between the correct amount and the calculated amount when the promo code is applied. The promo code itself calculates discount correctly. I've also noticed that the incorrect amount CHANGES when I change shipping method. It changes be an amount that seems not to be related to anything obvious. I have a very simple sales tax calculation of 5.5% applied only to addresses in my state. The promo code is a 20% discount on product (not shipping).
  11. Hi! I have added some photos to a "Homepage" Document - it looks fine on my laptop and iPad but when viewed on my phone (in portrait mode), the aspect ratio changes and almost becomes a square (when in reality the dimensions are 1000 pixels width by 375 pixels height). As a result, on my phone it looks very distorted and squashed. Things looks slightly better on my phone in landscape mode but still not quite the correct aspect ratio. Could someone post any ideas or provide any help on how I can remedy this please?
  12. Extension Installation

    Hi I am trying to install an extension on my local machine just using simple token which i copied from extension directly on Cube Cart Official Website ( But I submit the token and click on Go Button then getting below error, Anyone could help me why I am getting this & how can i resolve this. Thanks Rahul
  13. "The following errors were detected: Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries." this is what i get trying to checkout from my newly installed cubecart store. this is the link Any Help will be appreciated
  14. GalaxyX is showing two checkout buttons under the cart icon. I can't seem to find the right file to remove the extra button. Anyone?
  15. Hi all, I am trying to make this work in Mexico. The CubeCart works well, but I cannot accept any online payments in Mexico in Pesos. Can I add PayPal Buttons to the CubeCart? If so, how do I accomplish this? Thanks, Maurice
  16. I have been using the GalaxyX theme. I have a few categories that have subcategories in them. I am able to add a thumbnail for the category, but that same thumbnail is put on the page that lists the products under that category. I do not want to display an image on the page that lists the products for several reasons. Is there a way to remove the image on the products page and leave it as thumbnail only? Thanks! I don't have screenshots at the moment as I removed the images from the thumbnails to avoid this situation. If you need some, let me know!
  17. Paypal does not work

    I know very little about cubecart and upgraded in May 2017 and have not had a sale since (I didn't really have a busy store anyway). But today a customer alerted me to an issue with connecting to paypal. Having tried to check out my self I keep getting an error message: is currently unable to handle this request. HTTP ERROR 500 I know this is a vague error but hoping someone can help as I'm not really in a position to pay for help. I have tried upgrading the paypal extension which has been successful but it has not fixed the check out problem. I'm so lost.
  18. SEO Redirect of www

    I updated from 6.1.9 to 6.1.10 and my website isn't redirecting to How can this be done? I have been seeing something with the .htaccess file but everything I try doesn't seem to work. do you know what the coding is to make it work?
  19. I have updated to 6.1.10 from 6.1.9 using the patch. After I updated it said (the setup part) it was updated to 6.1.10 but in the shopping cart maintenance it says its still 6.1.9. when I add an item, I have to upload the wording and then go back to add the picture. am I missing something for it to do it all at once and then upload? also I have had some people put through an order and it will charge them but not show anything in the shopping cart.
  20. ADMIN - PLEASE DELETE THIS POST. I AM DEFINITELY LOSING IT, FOUND IT, JUST NEEDED TO SCROLL DOWN THE PAGE ..... Hi I need help. I wanted to amend the colour & text of one order status and went back to this post, where I state that it can be done via the admin control panel > languages > "order state" . This was with version 6.1.5 in 21 March 2017. I am now using V6.1.7 and there is no more "order state" under languages that I can see ???? Am I losing it or this has been removed ? S.
  21. I have done a clean install of 6.1.10 downloaded less than 12 hours ago from the site. i am currently running locally from my computer to demo/test it out to see if the features will work for me. Upon install, blank configuration with the sample data. I have followed the steps in the welcome video, added a paypal payment gateway, added the free shipping module. configured a single product of my own. when browsing the store front and attempting to add a product to basket I get a page within a page (like an iframe) starting inside from the logo and nothing is added to basket. Below are my server details I was really hoping this would be the solution I was looking for. MAMP 4.2 on OSX 10.12.6 Apache 2.2.32 PHP 7.0.20 mod_rewrite enabled MySQL 5.6.35
  22. Forum Search - Issue

    Just as an FYI, I have been doing searches in the forum this morning and each time I hit 'Next' to go to the next page of results, it is giving me: Sorry, there is a problem Please wait 6 seconds before attempting another search Error code: 1C205/3
  23. I updated my site from 6.1.2 to 6.1.9 and I get an http 500 error. how do I fix this?
  24. Hi, I've done a new install on a clean LAMP server, but have a couple of problems with the store once installation is complete. The main store window is blank; I just see a blank white screen. The back end work fine - on some browsers. I edited debug.class.php to display error messages by setting ini_set('display_errors', true) but no text is displayed. I can get into the back end on my Firefox browser, but IE and Chrome give me a strange error... Security Alert: Possible Cross-Site Request Forgery (CSRF) or browser back button used. When I do log on, everything in the back end is fine. Can anybody help please? Linux Version: 4.12.8 PHP Version : 7.1.8 Apache Version : 2.4.27 CubeCart Version : 6.1.8 MySql Version: 5.0.12
  25. Hi Guys I have tried installing on 1&1 in the UK - a shared Windows Hosting package - and the prog installs but shows "curl" is not installed. I can login to Admin but I cannot see the Store Front ... just a blank page appears. Any ideas? Do I need Curl? Should I look to Host elsewhere - though I'd rather not!? Thank you ....