Search the Community

This error pops up on open... at a loss Coder Jim

So my website looks great on desktop but the mobile version is off, misaligned, irregular columns. I have uploaded a fresh copy and problem persists. Thanks!

Client site just went down with mysql errors: Warning: mysqli::mysqli(): The server requested authentication method unknown to the client [mysql_old_password] in.../classes/db/mysqli.class.php on line 30 Warning: mysqli::mysqli(): (HY000/2054): The server requested authentication method unknown to the client in in...classes/db/mysqli.class.php on line 30 Fatal error: The server requested authentication method unknown to the client in in.../classes/db/mysqli.class.php on line 32 PHP Version 5.4.45, mysqlnd 5.0.10 , ionCube Loader I can connect remotely to the DB with username and password and using PhpMysql on the Cpanel. This issue happened without making changes on the server, host, php or mysql. Any ideas of cause how to fix it? TIA

Google's reCaptcha V1 will go dark on 31 March, 2018. Warnings are already showing. CubeCart 5 is coded to use only reCaptcha V1. I have developed instructions to re-code CC5 to behave like CC6.1+. That is to say, instructions for: * CC5 Skins - to display reCaptcha V2 (and maybe reCaptcha Invisible) * Admin settings to choose V1, V2, or Invisible * Language strings (definitions.xml only) * Initial config settings in setup (if wanting to install another CC5 store) * Hook added * GUI class has new methods * Cubecart class to use new GUI methods * User class to use new GUI methods * Catalogue class - minor edit * Controller - minor edit You will need to acquire your own reCaptcha keys for your domain name. Note: The latest versions of the CC5 skins in the Marketplace simply adopt the template files from CC6's Foundation - apparently. Note2: Tested on a personal development site, and a third-party site.

Hi, I have a specific question. We are running a heavily modded version of the CubeCart 5.2.1. It is not possible to update the website due to the amount of changes we have done to the code - and before you say it, yes - I realize this means the issue I am asking about could have been caused by the changes I have made - even though I doubt it. Recently we had few issues about subtotals of the orders being incorrect and customers paying less than they should have. This is all the information and evidence I have regarding the latest occurrence: The customer places an order The customer does not proceed to the payment, the order status is Pending Up until this point, the basket data saved in the order_summary (and other log I have set up for other reasons) and the subtotal match I see multiple Pending status records in the order history, assuming the customer went back to the website, possibly retrieved the order and did.. something for half an hour: http://prntscr.com/i5vwd9 Finally the order is paid for, with the inventory being slightly different (more items than there were during the original order placement) but without the subtotal changing So even though the order is now worth more than €500, the customer has paid the original amount, which is around €400 We have a mod that adds a free gift to the order inventory if your subtotal exceeds a certain amount. This gift is always the last item in the inventory - however for this order, the sequence of the inventory items is following: Items that match the original subtotal Gift Items that have probably been added later, and dont account into the subtotal and havent been paid for This happens very rarely and the large amount of orders on our website works just fine. When I try to do it from the customer point of view and cheat the system in any way, I am unable to do so. Whenever I place an order, log out, log in, retrieve and update, the subtotal is always correct. So ultimately, my question is: Ever since 5.2.1 to this point, was there ever a bug that caused this to happen and was fixed on some of the versions after 5.2.1? Or does anyone have an idea what could be causing this and how to fix it? Thank you in advance for any feedback, I realize its a specific question regarding obsolete and modded version.

My shop is now on a new server. first it was patricia-kelly.com/wink but now I have made the url patriciakelly.shop (.shop didn't excised at early times) I have download the shop and put it online at the new url, and everything is ok, but when I go to the admin I see that the licence-key is not good anymore? can you help me with this?

Hello and good evening from Wiltshire,UK. I'm new to Cubecart and have been playing with it for a week or so. I currently have an Actinic v10 ecommerce site (10 years+) and am intending to replace it with a Cubecart one. I'm slowly teasing out a few modifications to the Mican Blue skin, and so far I've made about half a dozen alterations , so nothing too drastic. Oddly I have two issues, the first is that my Categories page in the admin area is now totally empty, I've reversed the skin changes that I've made and it remains totally empty - I've also cleared the cache following every change. This is the most pressing issue The second is merely an annoyance and almost certainly unrelated - when I'm logging in I always have to enter my details twice! It's never succesfull on the first attempt and always succesful on the second -wierd! I'm using CC 5.2.16 and any advice will be gratefully received Server Type Linux Web Server Apache (cgi-fcgi) PHP 5.4.45 PHP Max Post Size 8.00 MB PHP Maximum Upload Size 2.00 MB PHP Memory Limit 128.00 MB MySQL Version 5.5.55-0+deb7u1-log MySQL Packet Size 32.00

Hi, I'm new to Cubecart, but familiar with similar products. I have taken over a company that uses V5 and I'm going to update to the latest version. My plan is to copy the entire current site to a test server and do the update on that before doing on the live server. Mare there any guides / hints that anyone could point me to, so that I can make the process as painless as possible? Thanks

We launched a new version of the successful Galaxy skin. It is available in the Marketplace for purchase. Check out the demo here. Hope to hear your feedback!

I am with Justhosts and I want to change hosting to fasthosts. I have copied all the files via FTP to the new hosting server and I have uploaded my CC mysql database as well. I have changed the includes/global.inc file to reflect the new ip address, but I cannot find the HTACCESS file in the root directory that may need changing. Fasthost tech say the configuration file need changing but what to and where?

Hi, I am using cubecart 5.2.1 and created 15% coupon. We want to make discounts on total prices including tax and shipping but this coupon ONLY applies product price only. It does not discount on shipping and tax. The tax prices is calculated on original price without discount applied. How do we fix this problem? For example, Product Price $30.60 Shipping $14 Tax $4.46 Total $49.06 And then discounts 15% from total amount so it should be $7.359 discount NOT discount $4.59 Can you please help me?

I have managed to translate and make a Croatian language pack but its not working. So when I select the language on my page no change happens, I have followed installation instructions and cant find the last part. What am i missing. I have included .xml files at the bottom of the page I also went to Import/Export Email Contents as well and did that part Files that I edited and converted cr-HR.xml email_cr-HR.xml

Hello, I created me a shop with cubecard. Everything is very fine but i cannot find the options for shiping and payment .... Whenever someone orders something, this error accures : Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries. Can anyone tell me how to get things running ? i got the plugins installed : SagePay + All in One Shipping

Hello all We always used to have our site set up so that whenever we got an order, the comformation mail that we ourselves got would always have the client name as its sender. However suddenly we now get the mails with our own name as the sender, Which creates a very confusing email inbox where we cant tell which mail is which without opening them first. Does anyone have any idea how to fix this? Kind regards Patrick Maatman Ultimatesports.nl

We have old URLs still turning up on Google for a site that was launched months ago. I'm trying to modify the .htaccess file to catch any URL that contains a specific string in the URL which is from the old site - for example "spectacle_shop" (eg: https://spectacles.com/spectacle_shop/cat_544283-RayBan.html?_a=category&cat_id=544283"). <IfModule mod_rewrite.c> RewriteEngine On RewriteCond %{HTTPS} off RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*)\.html?$ index.php?seo_path=$1 [L,QSA] RewriteCond %{REQUEST_URI} spectacle_shop RewriteRule .* index.php [L,R=301] </IfModule> The existing CubeCart .htaccess code is taking preference as the site always redirects back to the root URL followed by /.html which results in a 403 errror. Please note I've changed the actual shop URL and string we're looking for as I don't want Google indexing them again through this post. The whole site is under an SSL cert so all URLs start with https:// Many thanks for any advice.

Hello, I have the certificate ssl for my shop but I don't know where download the folder and what address I have to put in the administration partie. I don't have in cpanel the ssl party for make the certificate Thanks for your help.

I am using a CubeCart 5 store and have selected the option to force SSL on all pages in the admin. The SSL site itself works okay but if I type in a non SSL URL then the screen goes blank and an error message displays there where too many redirects?

I have just noticed that PHP 5.5 is reaching end of life in 2 weeks. Will CubeCart 5 and 6 run on PHP 5.6? I have just seen the demo store run on 5.6 but will CubeCart 5 run on 5.6?

I have built a cubecart and chosen the foundation theme. It's all good apart from at mobile view when the menu switches to the responsive one it does'nt render the sub categories, only the top level ones yet at desktop view the full menu shows the top level and sub level categories. I have searched through the settings and cannot find anything to enable this, surely the responsified menu should show child links otherwise how can users navigate all the categories on mobile? Anyone got any ideas to solve this?

Am I correct that the Google code needed to report sales to Analytics is in content.receipt.php? I use Paypal Standard on our 5.2.14 Blueprint store and our Kurouto 5.2.14 store. Does the customer have to return to our store after payment to the receipt "thank you" page in order for Analytics to get information about the sale? Or does CC send the sale information to Google when the transaction is logged? I ask, because I have never seen any conversion information on Google Analytics. What do I have to do to see sales information in relation to site visits? This is the first year we have spent for Google Adwords, so it's now important that I understand if those advertising dollars might be worthwhile or not.

Hello All, Here's my situation: I have a current site with minimal products (nine) Build in Drupal Using Ubercart Has some custom emails sent out (on order, when shipped, when delivered, customer verifies the delivery was okay, quality assurance for any missing/damaged items) Payment gateway is GSPay The issue I'm having is that GSPay doesn't have an Ubercart module, Cubecart does. The developer that I hired isn't getting the job done with the Ubercart integration. My previously automated custom emails (as listed above) are no longer automatic and there are other minor issues with the integration. I'm looking for someone to finish the job. Integrate with GSPay, get my automated emails working again. PM me for details. Thanks! Daniel

Logo not showing in Firefox story front Works fine in Explorer I have removed all cache and cookies but still does not show. In the View Page Source it shows the Image

I am finding the discounts are not showing on the order complete page of the CubeCart 5 mobile skin. I have had a look at content.receipt.php and found this code: <div class="subtotals"> <p><span class="price">{$SUM.subtotal}</span> {$LANG.basket.total_sub}</p> <p><span class="price">{$SUM.shipping}</span> {$LANG.basket.shipping}</p> {foreach from=$TAXES item=tax} <p><span class="price">{$tax.value}</span>{$tax.name}</p> {/foreach} </div> {if $DISCOUNT} <div class="discounts"> <p><span style="color: #FF0000" class="price">{$SUM.discount}</span> {$LANG.basket.total_discount}</p> </div> {/if} <div class="total"><span class="price">{$SUM.total}</span> {$LANG.basket.total_grand}</div> Why is the discount not showing?

In the Card Capture gateway of the mobile site I am finding the boxes are going off the edge of the screen. How do I fix this?

I will have to say one thing, having used others and always find myself going back to CubeCart. CubeCart is one of the best systems out there well for me it is. Absolutely solid system from V5 and I can only imagine about V6. There are no bugs as I have tested the V5 and using it right now and not one of my customers head any issue using it. All else is cosmetics and add ons if you want something special other than that this thing is solid like a tank. From user interface, Shiping Modules to Payment Modules and rest is just what you need and this is me happy that it is like this. Only issue or wait.. Its not an issue its cosmetics, we need more themes other than that 100% operational. Was I bugging the support team, hell yes I was and I love it but for something retarded not because things dont work If you have problems with this and that,, trust me its your server.. And tell me that i'm wrong ps I love CubeCart