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turanoh's Achievements


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  1. Hi bsmither. Thank you for the quick response. Checked the global.inc.php file, that line was not in there. Narrowed the issue down to 2 or 3 plugins, and deactivated them - which seemed to do the trick. Consider this resolved! As always, very much appreciated.
  2. Hello, My store admin page ceases to function when I switch the PHP version forward from 5.6 to either 7.0 or 7.2. The odd thing is that it seems to work fine when the PHP is 5.6 but I get the following error when I try to reload using 7.2: Fatal error: Uncaught Error: Call to undefined function mysql_connect() in .../public_html/store/classes/db/mysql.class.php:40 Stack trace: #0 .../public_html/store/classes/db/mysql.class.php(68): Database->__construct(Array) #1 .../public_html/store/controllers/controller.admin.pre_session.inc.php(21): Database::getInstance(Array) #2 .../public_html/store/admin_OfFBtI.php(34): include('......') #3 {main} thrown in .../public_html/store/classes/db/mysql.class.php on line 40 I am using 6.2.9 Any help is appreciated! Thanks, Matt
  3. Ok yes that seemed to solve things. Hey - maybe one of these days I'll be able to figure these issues out myself! Appreciate the help, bsmither.
  4. Thanks. Ok so here it is. My best guess is that it is the "Zendesk Chat" extension that might be giving me grief? I am not sure what the other errors are pointing to.. error_log (2)
  5. Ok I've got the error log. The file size is 27 mb, so it is not allowing me to attach it here. Can I email it, or is there another easy work around for this?
  6. Every time I try to login as a customer to test my site, it gives me either a blank page (in Safari) or a HTTP error 500 (in Chrome) when I enter my credentials. Any idea on why this might be? Or how to fix? It might be worth mentioning that I am running 6.1.12, not sure if upgrading will fix the issue. Any and all help is very much appreciated. Thanks.
  7. Hi there, So I am actually having the opposite problem of what is being described above. I would like a user's delivery address to be required upon registration (it currently is not). I am using the e-shift skin, but I seem to be facing the same issue with the foundation skin as well. I have tried going into the cubecart.validate.js file to see if these fields are listed as 'not being required' for whatever reason, but this is not the case. Also of potential interest, this 'cubecart.validate.js' file (nor any discernible equivalent js file) is not present in the skins/e-shift/js folder. Any help here is appreciated. Thanks,
  8. It's rather disappointing that you had to spell this process out for me with steps this specfic, but am I ever glad you did! Also edited the dropzone section of the admin.js file for good measure. Resolved! Thank you @bsmither
  9. Thanks. I'm beginning to think I may have copied this file over from my other store as a quick fix for the image size limit override. It is not a certainty, but is there a way for me to acquire/upload the proper filemanager.class.php file for this version of CubeCart?
  10. Hi there. So I am currently building a second CubeCart store for B2B customers, and am now facing an issue whereby the Image Filemanger perpetually reads "Loading..." (See attached screenshot) I have read through the forums for similar problems and came across this, and have tried the proposed steps: It is worth noting that 1) I have modified the image size limit to allow for larger sized files (though I managed this without issue in my other store) 2) an admin folder name change did take place at some point, but I have since played with the global.inc.php file in an attempt to fix this, to no avail. The images DO appear in the Image File Manager page on the left-hand menu, so it seems I am able to upload them properly. My error log is also attached. Is the solution as simple as pointing to the correct admin file/folder in the global.inc.php file? Should I attempt to rename my admin folder to what it was originally? Thanks in advance for any guidance on this.
  11. Ok I'll try to do that. Thanks. Is there a simplified Ioncube "how-to" that anybody can point me to? Or does it depend on my hosting provider? I have A2. Nevermind, I sorted it out. Looks like I installed the wrong version of the plugin. Thanks all.
  12. Ok great. Back to normal. Now what did I do wrong?
  13. My CubeCart and PHP version in my signature are not accurate, by the way
  14. I am currently in a similar situation. I installed the Bulk Update Google Category Plugin... Which directory would this extension be located in? (so I can delete it via FTP)
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