jerseyjoe

While I am waiting for my FTP to save a backup of a CC site, I have question. So far, I've lead a charmed life, not having to upgrade across more than a single upgrade. Now one of my installation owners wnats to upgrade from 3.0.11 to 3.0.15. Can this be done in a single step? And which folder has the files needed? Or must I go poco-a-poco from one to the next?

In this case, the word "upload" is not a verb. That is, clicking on it will not cause any action. Used here, "upload" is a noun, the name of the folder containing files that must be uploaded by you. The easiest way to upload (verb) uses a FTP (File Transfer Program). A 30-day free trial of an excellent one is available at www.flashfxp.com. You will also need the FTP to configure the settings for some of those files, process called CHMOD - which is a really simple thing to do. The instructions for installing CubeCart are in one of the files you downloaded - and there are very good free videos on the CubeCart web site. https://www.cubecart.com/site/helpdesk/index.php Run the first one (Installing CubeCart) as many times as you need until you "get it." Then run it in one window and start the steps in another window, hitting the pause button after each step is shown, go to the active window, complete the step and restart the tutorial. Hope that helps . . . BTW, if your hosting service offers the Fantastico package, it will install CC for you with just a few clicks.

Maybe I should have used the subject line, "old dog needs new tricks." Constantinople = Istanbul Frank Sinatra = Sanjaya Needsahaircutandavoice Forums = Communities. See you all there if "they" haven't renamed the keys on my keyboard while was taking my nap.

Welcome to the CC world. If you've tried the other shopping carts, you now can relax and have fun while learning. Not only is this the best and most versatile of the type, the support communities here at cubecart.com and over at cubecart.org are outstanding. To answer your question, here's the tutorial. To update it, since it was written a million internet-years ago, MSAS has kind of disappeared, repalced by JSAS (Search Google). Recently, I've run across easyPHP (again, Google it), downloaded and installed it but not yet actually run it. However, at first glance, I think it may deserve the name. JSAS is simpler than MSAS and easyPHP looks even easier that those two. Good luck!

Now that CC.org no longer has a forum, I don't know where to advertise for offers from those who want to quote me a cost on doing a certain mod. So if there's someplace else on these forums where I can solicit such offers, I'd appreciate a moderator moving this message. I'm entering discussions next week with a franchisor. I'll be installing a CC and he wants a unique feature. When a customer registers he or she will include a zip code. The order would then be routed for fullfillment to a specific local franchisee store based on the customer zip code. The order payment would go to the site owner who would then apply the funds to the appropriate franchisee's account. The system should be easily updatable to include new franchise locations. Also, the customer should be able to override the routing and chose from a list of stores. Finally, each store should be have access to the status and history of orders sent to that store, perhaps as a download to a spreadsheet. The cost quoted to me should include installation, testing and verification. Don't post questions or prices here. Send them in a PM. Thanks

Most of the answers are obvious in the freely downloadable version. It is not a trial or crippleware. What you see is what you get. You can install it on a server - or if you do not yet have a hosted site, you can install and demonstrate CC on any device that can be configured to act like a local server using freely available software such as EasyPHP or the Joomla Server (known as JSAS). The device could be a laptop, desktop or even a thumbdrive. You could build a fully functioning store - offline of course - and when you are ready, move it to a live server online. But here are the answers to your questions . . . A-1 - doing it in the manner you describe would require a modification (known around here as a "mod"). There are a number of people who could do it for you and those folks can be found over at the sister site, www.cubecart.ORG). An alternative way of doing it would be to use the feature that offers "Product Options" to the buyer. The one possible negative for this is that all buyers would see the prices and if a buyer does not make a choice, the default price would apply. A-2 There are options in the CC Control Panel that allows you to decide if an item displays information about stock and if out-of-stock purchases are allowed. A-3 Multiple shipping addresses would require a mod. Someone over at the dotORG site could do it. A-4 Visitors may register at any time, without without placing an order. But before the contents of the shopping cart can be processed as an order, the visitor must have registered and provided the required details. Some store owners will want to customize the registration with fields that are not in the original set. Adding fields to a profile is a fairly simply mod and I think there may be such a mod already exisitng over in the dotORG site. A-5 The ease of adding categories and products and graphics, as well as descriptions and prices, through the CC Control Panel, is one of its best features. There are excellent free video tutorials here right now, on that issue and others. Look above for the link to "Support." Click on it and then look for "Tutorials." A-6 Buyers may select a currency from almost any page of a Store. In the CC panel, you control which currencies are offered and manage the exchange rate. SUMMING UP - install the download and many of our questions will be answered. Also, check out the free video tutorials and the many free tutorials over on the dotORG site. Good luck . . .

If you have not done much work on customizing or configuration, I would seriously consider a re-installation, al the way back to a new database. CC normally creates product thumbnails automatically from the single uploaded product image. The fact that yours does not suggests an issue that might be caused by a corrupted file. Start with a fresh download. But if you've got too much work already into the project, you could wait for a response from one of the many more knowledgeable members here. That failing, pay for the registration, which will also entitle you to tech support from CC itself.

You may install it that way, too. You only need to know the name of the root folder for the type of server on which you are installing. That type of installation is commonly called a "root folder installation." One root folder name that is often encountered is /public_html. If you do not see a folder by that name, contact Tech Support at your hosting service and ask them for the name of the root folder. Good luck!

Sorry I can't help you resolve the problem, but I please hear the comment that follows as sincere support of another kind that is no less valuable. This sounds like a good time to buy into registration of your copy of CC in order to secure Tech Support. While I respect that clients of my hosting business may choose to install CC using the Fantastico service I provide or install it directly after downloading it from the CC site, I will not customize or even install a copy of CC myself unless the client pays CC for registration and tech support. That policy has benefited clients and me on significant occasions.

You've only given us generalities in describing the specific steps prior to the error message - and those are the clues that are needed for sound diagnosis . . . so I can only guess that the following may be the cure for your situation . . . installation step 3 fix Hope that helps

so, rename the default image and then upload your new image already named. That's all.

I suspect that the CC family and friends includes many gamers. One of my sons has recently launched an excellent resource at: www.nearbygamers.com. It facilitates what the name says. If you want a nearby partner or opponent for any of a few thousand games, that the place to go. Check it out

Let me add to my previous post based on a private email I got immediately after posting the above. I am aware that somewhere in this situation there is someone who has had - or still has - some kind of relationship with Keith. I've been asked for support in that direct email. However, I do not fish in troubled waters. I am a professional and do not poach on a project that someone else is being paid for, nor will I get involved if there is a dispute. So, if that party - or Keith - would clarify in a PM who is doing what and on what basis, I can make an informed decision as to my ethical position.

There is a companion web site (www.cubecart.ORG) where the Cube Cart pros can be found. As a way of establishing their "chops," some of them post free tutorials and free mods (modifications). I believe there is a least one on replacing the banner. It's also a good place to find professional help for all things CubeCart. But before you do that, it's a good idea to use the Search function on this forum. It's actually a rare question of the type you have asked that hasn't already been answered a few times.

nice work. clean and attractive design with easy to read text and navigation. I suggest removing some of the empty space between the bottom edge of the banner and the tops of the tabs. There's also excess empty rows above and below the phrase "welcome to the new SBK! " Also, you are running CC 3.08. I believe that version has a few issues that deserve updating to the current version. The banner is 800 pixels wide. Its display would improve if you resized it to about 760. Right now, about 10 or 15 pixels or so of the right edge get chopped off when displayed at 800 wide res. Look in the right side of the banner. The login / register box is missing and the label text needs to be reversed to a lighter color so it's legible. An alternative would be to move it to the light area to the right of the logo. While I'm looking again, the logo with the warped text over the ball seems to be out of focus and just a bit amateurish. It needs a bit more color or something - maybe a little bit of 3-D to make it pop. I've taken the liberty of making and uploading a crude version of the direction you might go in. If you have Photoshop and want the PSD, send me a PM.

sorry, it's http://qcigars.com/store

Well, I edited the file, replacing the line as contemplated - and it screwed up all the category images. To see the issue, visit http://qcigars.com and note the links as you roll your cursor over the links in the Site Docs box. Now, in Shop By Category, click on "Q Collection" and roll your cursor over the category images and note the links. ANyone know how to fix that?

I've got a store almost ready for publication. I built it on a shared server before the DNS was transferred. While being built, the internal links all reflected that fact IP#/serveraccount/store/ After doing the DNS transfer, most of the internal links now show as domain/store But some links, such as the site docs, still show the IP#/serveraccount/store as the link. I've tried using a WYSWIG editor to do a global replace but that doesn't work because it can't read PHP. In looking into CC, I think I understand that this is controlled in the file store/includes/global.inc.php specifically by the line that says $glob['rootRel'] = '/~serveraccount/store/'; Question: If I change that to $glob['rootRel'] = '/domain.com/store/'; will that do it? Or must I change other files, too?

Thanks for the input. Between the above responses (greatly appreciated) and some offline advice from CC Tech Support, the cause of the Site Docs problem has been identified and fixed by cleaning up a dog's dinner of code in info.tpl. Basically it came down removing to the unneeded span codes. I might mention that, as the CC/TS response said privately, CSS tutorials are not included in the paid support - but the fact that I decline to build store for a client unless registration is paid for dis get me a bit of off-schedule help. I highly recommend paying the modest fee for any store you build. Now, one item remains on the page http://69.93.140.122/~veces3/store/ The Mailing List subscription box (bottom left) still looks bad in different ways. The box title font is fine in FF, but small in IE. The box content and button fonts are fine in IE but not in FF. I have not edited mailList.tpl so I'm at a loss at to why it looks so different across the two browsers. Someone, please?

I think that eventually this thread should be made sticky. There used to be a link on the CC web site that said something like, "Why Cube Cart?" I don't find it after a quick search but if it's still around somewhere, this thread should be linked to it. While I'm here I want to mention why I have removed eBay from my bookmarks and never will buy anything from their site. Their policies allow that small percentage of merchants who act in bad faith to get away with scams. And eBay turns a blind eye to them because they generate fees and the victims do not. Case in point: #1) I was trying to buy a high end laptop that had a list price of $2,400 and a street price in established retail stores of $2,000. I tracked eBay sales for a while until I determined it usually sold in auctions for roughly $1,800, plus shipping, a modest savings at the risk of not knowing your seller. The unit usually was offered at the rate of one a week. One day, a certain "power seller" put up 5 separate listings for the same unit, expiring sequentially over the course of 5 days, thus pretty much flooding the limited market during that time frame. I chose the listing I thought would sell for the fewest bids and put my self into the action at $1,200 with a hidden bid of $1,700. There were 7 days left of the original 10 days. From there, the listing I was bidding on just laid there with zero bids. For five days my $1,200 bid was the highest. None of the other bids went above $1,600. At that point, he day before the first of the listings was to mature, all that seller's duplicate listings for the item simply disappeared from eBay. Obviously he was about to take a bath and had not protected himself with a reserve. So he unilaterally canceled the listings with the notice, "no longer available." But what about the caveat that all bidders must honor that a bid is a contract? What kind of an open-cry auction allows a seller to put up an alleged open bid, no reserve, yet pull the item if it doesn't attract the bids the seller wants? eBay's response to my complaint that my bid of $1,200 should have been honored? Silence. The rating system has no provision for public exposure of that kind of behavior. So I went to a local bricks and mortar store in Manhattan, across the river from me, a long-established merchant who also has a huge online shop (custom built) and bought the from them for the usual street price. Case in point #2 - I sold some un-needed Nikon camera bodies. A bidder won them at a reasonable price but instead of paying, he privately mailed me and wanted to renegotiate the price because he said that my published fee (prominently shown in the offer) for careful packing and shipping, was too high. I responded politely that those fees were consistent with similar fees of sellers of the same goods and were clearly posted in the offer. He posted a nasty review that maliciously damaged my rating as an honest seller. And then he closed his account. Because he had closed his account (and probably reopened under a different name) I had no way of posting my side of the issue. Since I had only been a seller on a handful of occasions and had a rating from only one other buyer ( a glowing review, at that) my eBay rating was horrible. eBay refused to even look at the facts and remove his clearly malicious rating. I didn't open this thread with the intention of it becoming, "let's beat up on eBay" but thanks for allowing me to vent. The analysis of the Amazon system is interesting. Anyone have a store on Yahoo?

Mention of ebay's security issues started me looking. see: http://www.eweek.com/article2/0,1895,21008...VEMNL030607EOAD If the article is accurate, eBay appears to be in desperate denial.

A similar cost analysis using Yahoo would be welcome. Meanwhile, there is one serious drawback to eBay and Yahoo in comparison with. You are captive. You may not download a copy of all your files and database, then upload them to a different hosting server. With your own CC-based shop, you may change hosts at any time, with a few clicks of a mouse. You literally are "Master of our Own Domain." (a wink to Seinfeld fans on that one.) Further, while you may not care, Yahoo and eBay are accumulating and using your data, your metrics, your experience to enhance themselves. While they may claim or promise never to use your client list and sales data, it would not be the first time a big company violated that kind of a promise.

Wow. You nailed it! Thanks. That's exactly the kind of data needed. Regards, Joe

That's a great response. Now let's take it to the next level. As a businessman, I can't make a decision that affects dollars, without dollar facts. I need to be able to tell a client hard numbers, not generalities. That's a not criticism of your response. It is genuinely appreciated and respected. But a client who can afford what I'm selling usually got there by making choices based on numbers. Can you give us specifics? Maybe a cost comparison analysis? Thanks

If this topic has been discussed in depth elsewhere, my apologies and please provide a link. My own search hasn't found such a topic. In another part of these forums, a new site is displayed. A statement on the new site has the the owner saying he has shut down his former eBay store and opened one in CC because, " . . . with recent increases of fees, security fears and also changes in how shops are displayed on ebay . . . " I've invited him to expound on that topic in this thread and hope he does. Specific details would be welcome. In trying to sell a shopping cart based on a customized version of CC hosted on my server, I've been asked to explain why CC is better than an eBay or Yahoo store. Frankly, I don't know enough about eBay or Yahoo to answer the question. So I'm putting it up for discussion here, looking for your knowledgeable input on the pros and cons of CC cart versus one from either eBay or Yahoo. Anyone? TIA