vokf
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Posts posted by vokf
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I'm not aware of a commercial mod. Best ask at cubecartforums.org
Regards,
Jason
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Baj,
in time, you'll realise that its not professional to describe clients like this. I'm sure you're happy to take his money?
To add a siteDoc, basically look at the viewDoc.inc.php script, this should detail how to get the site doc from the database.
As this is a change to the core functionality, any further discussion needs to be over at CubeCartForums.org
Regards,
Jason
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Hi Ryan,
This will require a fair amount of custom work. There is no "off-the-shelf" mods to do this, and so I would recommend hiring a developer over at cubecartforums.org
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No. Front end visitors can order by name or price. There may be a commercial mod at cubecartforums.org.
Jason
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Hi, I'm hoping someone can shed some light on the error on my website. Whenever I hit enter to create a new line of text the letters 'rn' appear in each line. Also after text entered by my customers. For example..
Enter Child's name - Harryrn - ... as apposed to 'Harry'
Please help!!
URL please?
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Hi Elliott,
there is information on the template system at cubecartforums.org (link in my signature)
This explains how the systems works.
Suffice to say, the system is very modular, and more advanced than editing a single file.
Regards,
Jason
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Hi Merm,
do not touch the SSL config in CubeCart Admin. Unless you know what you are doing, it could cause access problems (you'll not be able to log into admin).
The "www" prefix is depreciated, but its an old habbit for most people.
For now - keep any testing to the non www version.
I can't help much tonight but if you've not done so already, I would strongly recommend taking a back-up of the account (you can do this in cPanel).
Don't worry about asking questions :-) You may find the search facility helpful, but its often difficult to know what to search for.
Regards,
Jason
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Hi Merm,
sorry - you can disable IPN by changing;
Method: IPN
to
Method: Standard
Leave the Status: Enabled
As you used cPanel, there is a setting in the store config that sets the base url of the store.
By default on cPanel install, this is the;
I assume you're using;
http://www.mermaidsseajewels.com
Ok, ensure your PayPal set-up in CubeCart is;
Status: Enabled
Method: Standard
Email: (your primary PayPal account email, probably [email protected] as you mention below)
Test Mode: No
Default: Yes
Then, visit your site using;
Purchase your test product.
Post back the findings.
Jason
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Hi Merm,
The IPN stands for "Instant Payment Notification". When a Payment is made, the PayPal system sends some data to the CubeCart store. The store then updates the Order Status to "Processing".
If the IPN fails, the Status stays at the "Pending" state.
In my experience, the IPN often fails. The tweak I mentioned is fairly old, but does work - instead of PayPal sending data to the store, the store contacts PayPal for the payment status of the transaction.
The tweak is a bit complex to implement if you're not that technical, and I would not apply this for a store selling physical products (unless the store was very busy)
Looking at your products, I would suggest switching IPN OFF on CubeCart, and re-testing.
Also... ensure that you are using the correct URL.
http://www.youstore.com is NOT the same as http://yourstore.com (although both work).
The tweak I mention is really for those that want to ship digital products (MP3/Images etc) and so do not want to manually set the order status. On a digital goods store, this step is important. On a site with Physical goods, it is less important (you have to create or at least pack your goods- so checking payment and is not a big issue)
Post back with your results - remember to use the correct url (probably need the www)...
Also, if you installed CC3 via cPanel, please test using http://yourstore.com (cPanel install misses out the www prefix)
We can fix/address this once its working.
Regards.
Jason
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Hi John,
Zero price products will fail, as will those with no description.
I can't see anything seriously wrong with your products.
Check the resulting CSV file (import into Excell/OpenOffice Calc), and ensure there is a "Condition" field in the header, and there is a value for the products.
Otherwise, PM me for my email, and send me the CSV file for checking. I've been using Base/Products since it was introduced, so should be able to spot problems.
Jason
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Hi Merm,
for recent versions (ie those downloaded in the 2 or 3 years), you do not need to edit any code.
Its important to know which version you are running. The current release is;
CubeCart 3.0.20 in computer terms, this is not 3.0.2 (which could be seen as 3.0.02, and therefore very old (12 Aug 2005 according to the download page!!)
So, if you have altered any code, please revert back to your backup file.
Skip the instructions between;
BEGIN: For CubeCart v3.0.17 and prior versions:
END: For CubeCart v3.0.17 and prior version:
Now follow;
PayPal Account UpdateLog into PayPal, browse to 'Profile > Website Payment Preferences'.
Set Auto Return for Website Payments to On, entering a default return URL. The IPN part of the CubeCart gateway overrides this setting anyway, so you can enter any custom website address. If you are not sure what to use, use your store homepage... http://www.mermaidsseajewels.com
Set Payment Data Transfer to 'On'.
(submit/save etc - do not close the window)
Note: I've used your site url above for clarity.
Ok, to test, I normally create a very low value test product of value 0.01. This allows me to test sites without worrying about refunds etc.
With your site set-up as above, post back if you continue to have problems.
In my experience IPN does not always work. I've always used a slightly different tweak to automatically fix the problem.
HOWEVER, you are shipping physical goods, and so automatic status changing is not too important - you'll check you've received funds anyway.
The automatic status changing, from the PayPal IPN system is useful for those providing digital downloads.
Anyway - post back soon :-)
Jason
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Hi John,
Cool - I can talk technical then :-)
Depending on the template used, its either
index.tpl (/styleTemplates/content/index.tpl NOT /styleTemplates/global/index.tpl!)
OR
/styles/layout.css or /styles/styles.css
If you look at the browser source code to your homepage, you'll see what styles are used. To be honest, I can't remember if any templates use Tables for the "latest product" layout (hopefully not!).
Its almost certainly layout.css or styles.css
There will be a holder <div> for the image/desc/price, and the class of this div will have a fixed height & width (in pixels).
Jason
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Jason
I have done that, there is no change on the main image on the index page, but there is a change when clicked on the image
it is large. BUT NOT ON THE MAIN PAGE.
john
P.S.
Do you Know why this is going on ( I can't see the description ) I have tried everything that I know.
Check it out here...http://www.diascographics.com/index.php
Hi John,in Admin, you can rebuild the thumbnails. So.. if you change their size in General Settings, and then rebuild thumbnails - you should see the effect.
You can't enlarge the main image without re-uploading.
The values in General Settings are used when re-sizing (on upload only)
Jason
Hi Jason,
I do like the biger images, but in the HOME page you cant see the item description. How do I remove the USDA and English boxs.
what template do I edit for spaceing the images.
The Login and Regster FONT COLOR is WHITE on this skin if I shorten the banner you can't see the login and regster.
jOHN
Hi John,
its sounding like you're going to need help with your store. If you are a bit technical, then read up on the template system over at cubecartforums.org
You'll need to know FTP, and the basics of HTML and ideally CSS.
If this is a bit above your skills, then I do recommend you find someone to help you, as I think you'll have other requirements.
Jason
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Hi John,
looking at your homepage, I can see you've increased the thumbnail size.
As you have a fixed width template, your thumbnails should be a fixed width, and so some tweaking of the template is needed to space the images correctly.
The logo needs work so its not partially hidden under the currency and language boxes - however as you are probably always pricing in USD, with english language only, these boxes can be removed.
The category page is looking better, hopefully you can see the benefit of larger thumbnails;
http://www.diascographics.com/index.php?_a...Cat&catId=3
Jason
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The customers have to accept some terms and fill in some info, what do i need to edit?
Dear Noud,
/skins/yourskinname/styleTemplates/content/cart.tpl
Hope this helps,
Jason
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Ok, so long story short(ish).
Built up our new site using Cubecart 4.3.9, hosting on a linux server, and using securetrading as our payment gateway.
Securetrading sent through the data for their payment module to use in cubecart, follow the instructions etc... found it in the admin section of cubecart, and fill in the details and enable. All good so far.
Then go to test by putting a dummy transaction through the checkout, everything is fine until it comes to choose the payment method; nothing there...
I enabled the paypal module just to check, and that showed up as a payment option, but still no securetrading option.
Spoke to cubecart support and they fobbed me off saying it's nothing to do with them as it's a third party module (waste of a ticket).
Spoke to securetrading support and they told me it was because we were on a linux based server, so i was ready to fork out another £50 to switch to a windows based server. Thankfully i didn't as they've now tested it on a linux server at their end, and it's working fine there!
I'm completely stumped as to what it could be, as i've followed everything to the book. took the module off completely atleast 3 times and put it back on again, even had the support at securetrading confirm everything looks fine!!
As i've said in previous posts, i'm no web designer, just a bit of a code fiddler really!
Any help or similar experiences appreciated
Ollie
As the SecureHosting module is not part of the offical cubecart software - its a little unfair to expect it to be supported by CubeCart.
Its a bit strange they suggested Windows - their Document states "Apache HTTPD 2.2.11" - can be run on Windows, but most Windows servers will be running IIS...
In your FTP program, please check;
modules/gateway/
There should be a folder named "SecureTrading"
This will contain;
process.inc.php
transfer.inc.php
admin (folder)
If so, you need to enable the gateway in CubeCart Admin (admin>payment methods>secure trading>configure)
You also need to provide a description, if you leave the description field blank you'll see a radio button, but no text (this may be your problem)...
I've tested (I have no Secure Trading account, but quickly installed the module). On a £10 test purchase, the gateway appeared on the cubecart checkout.
Hope this helps,
Jason
Hi Jason
If you want we can provide you with a test account so you can check the configuration of the module with SecureTrading.
If this is something you'd be interested please let us know by emailing [email protected]
Kind Regards
Mark Gennoe
SecureTrading Support
Hi Mark,
thank-you for posting here.
The original poster hasn't got back to us yet - so there is little more we can do. As it "worked for me", I would expect a simple error on Ollies part. Perhaps he can post back soon with an update?
I expect the module was incorrectly installed- cubecart does not need the account details to be correct to show the module during checkout (but does need to be enabled and a description provided)
The offer of a test account is very useful, and I'll bear it in mind.
Regards,
Jason
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Hi John,
in Admin, you can rebuild the thumbnails. So.. if you change their size in General Settings, and then rebuild thumbnails - you should see the effect.
You can't enlarge the main image without re-uploading.
The values in General Settings are used when re-sizing (on upload only)
Jason
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Hi Jason.
thank you for that info..
But my store is new and we are geting it stocked up and we are geting some visitors I would like alot more, as of yet no sales.
I'm new to all this but I'm learning alot, what did you mean " then the store experience needs tweaking"
you can look at my store.. www.diascographics.com
if you see something that I need to do or change PLEASE let me know?
john
This will depend on where you want the adverts to appear on the store. You'll need to read up on the template system. I would recommend reading the documentation project over at cubecartforums.org ask in that forum if you need a hand.Be aware that advertising OTHER sites on the store is a 100% bad move. Its ok for a blog/forum/personal site, but does not portray a professional image.
Consider why this is a good idea - gaining £0.20 from Adsense or the profit from a sale.
If you're getting lots of visitors, but no sales - then the store experience needs tweaking.
Jason
Hi John,
just to clairfy:
ADSENSE; Adding Google Adverts to your website, where you will earn income from each click.
Unless the site is busy, it will bring in very little income, and it doesn't make sense to advertise your competitors on your site- taking away visitors (when they should be buying!)
ADWORDS: Advertising your site on the Google Network, where you pay Google for each click through to your site.
Can be worthwhile on a completed site. A waste of money until the site is ready.
Looking at your site, you are selling product for the Apple i phone/touch/pad/macbook etc.
Consider your target market - people who are willing to pay extra for the Apple Brand.
With this in mind, you really need to consider a better design for your store. Using one of the default templates really isn't enough.
The descriptions really need tidying up;
http://www.diascographics.com/index.php?_a...mp;productId=29
"IF YOU DO NOT CHOOSE A COLOR: This will come in BLACK"
There is no means to change the colour - so this statement is redundant.
Other problems with the descriptions.
If you've copied directly from your supplier, then you really need to "sell" the product, so re-word most and ensure all is tidy.
My advice, either get a 3rd party template (ie an existing design), or - if budget allows, a custom template designed.
There are many talented designers over cubecartforums.org and a large selection of pre-designed templates.
If you create the vinyl designs inhouse, then this should be a good store - and perhaps get rid of the non-related gadgets. (I assume the vinyl is higher margin anyway?)
Without a stronger brand, you'll find the store lost with all the other low end gadget sites - offering good vinyl designs and thinking about who your customers will be is essential.
So... larger images, bigger thumbnails, better presentation (graphically and content/text), and effort to project a professional image, targeted to your market.
Add some application gudes (youtube video?), customer gallery, facebook links etc.
Lots to think about!
Jason
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Can you post your URL - and also indicate if you are getting ALL the errors, or just one (greyed out bit, or PHP errors)?
You should also upgrade to the latest version (3.0.20) as there are many bug fixes from 3.0.08
Regards,
Jason
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This will depend on where you want the adverts to appear on the store. You'll need to read up on the template system. I would recommend reading the documentation project over at cubecartforums.org ask in that forum if you need a hand.
Be aware that advertising OTHER sites on the store is a 100% bad move. Its ok for a blog/forum/personal site, but does not portray a professional image.
Consider why this is a good idea - gaining £0.20 from Adsense or the profit from a sale.
If you're getting lots of visitors, but no sales - then the store experience needs tweaking.
Jason
-
There is a documentation project over at cubecartforums.org (link in my signature)
This will explain how the template system works.
Regards,
Jason
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Ok, so long story short(ish).
Built up our new site using Cubecart 4.3.9, hosting on a linux server, and using securetrading as our payment gateway.
Securetrading sent through the data for their payment module to use in cubecart, follow the instructions etc... found it in the admin section of cubecart, and fill in the details and enable. All good so far.
Then go to test by putting a dummy transaction through the checkout, everything is fine until it comes to choose the payment method; nothing there...
I enabled the paypal module just to check, and that showed up as a payment option, but still no securetrading option.
Spoke to cubecart support and they fobbed me off saying it's nothing to do with them as it's a third party module (waste of a ticket).
Spoke to securetrading support and they told me it was because we were on a linux based server, so i was ready to fork out another £50 to switch to a windows based server. Thankfully i didn't as they've now tested it on a linux server at their end, and it's working fine there!
I'm completely stumped as to what it could be, as i've followed everything to the book. took the module off completely atleast 3 times and put it back on again, even had the support at securetrading confirm everything looks fine!!
As i've said in previous posts, i'm no web designer, just a bit of a code fiddler really!
Any help or similar experiences appreciated
Ollie
As the SecureHosting module is not part of the offical cubecart software - its a little unfair to expect it to be supported by CubeCart.
Its a bit strange they suggested Windows - their Document states "Apache HTTPD 2.2.11" - can be run on Windows, but most Windows servers will be running IIS...
In your FTP program, please check;
modules/gateway/
There should be a folder named "SecureTrading"
This will contain;
process.inc.php
transfer.inc.php
admin (folder)
If so, you need to enable the gateway in CubeCart Admin (admin>payment methods>secure trading>configure)
You also need to provide a description, if you leave the description field blank you'll see a radio button, but no text (this may be your problem)...
I've tested (I have no Secure Trading account, but quickly installed the module). On a £10 test purchase, the gateway appeared on the cubecart checkout.
Hope this helps,
Jason
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Hi Kimberly,
There is a free 3rd party mod for this in CubeCartForums.org
Regards,
Jason
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Hi David,
Offical support is via the helpdesk, and you will need to purchase this.
This forum is peer-to-peer support, so other users helping out of their own time (ie unpaid and unofficial).
At this stage, I would recommend following the instructions created over at cubecartforums.org;
http://www.cubecartforums.org/docs/CubeCar...ng-from-v3.html
If you're seeing 7000+ products, then it sounds like the data import has gone wrong. I would suggest restoring from your CC3 backup, ensure that is 100%, and then following the instructions above.
If your CC3 store has modifications, you will need to purchase/upgrade the CC4 versions (if they exist, and are required)
Regards,
Jason
Huge problem with thumbnail images
in Technical Help
Posted
Are the files actually there? Ie view the page source, and locate the img src (in HTML) and check the file is reachable from the browser.
If not, check for the file via FTP. If you can find /images/uploads make sure the case is correct (ie not Images/Uploads etc)
If its missing via FTP, and you are sure your client (or anyone else) has messed with the site, then it leaves 2 options;
-The account has been hacked
-The webhost has made changes, and messed things up.
Post the url for more help..