rnrewebsite
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Posts posted by rnrewebsite
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1 hour ago, bsmither said:
With regards to the hoodie, please let us know if:
* there was only one of that (in that size)
* your store is set to reduce inventory on Order Pending
* whether this item appeared on your admin Order Notification emailNot sure (* whether this item appeared on your admin Order Notification email) I'll have to check tomorrow with the guys.
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Version v6.0.12
Hello everyone
Had a order go threw where the calculation dropped one of the products in the order which calculated the cost of the invoice (see in image amount wrong) so I check the inventory button and it was wrong there also, at the bottom of the inventory list next to the Total is a refresh button, so I clicked it to see what would happen and it corrected the amount and it now reads right, but in the meant time this customer was able to check out, and pay the wrong amount.
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so today Canada Post Tec called me, we messed around for a bout a hour n a bit, finally he had me contact my Server Support to re check 30000 port, they did and emailed me back. All is good and the CPM is working again Thank you all for your help, have a Merry Cgristmas and a Happy New Year.
Dear Tim,
We have enabled 30000 port for TCP outgoing traffic.
Could you please check it from your side and notify us if the issue persists. -
well I got this but the sites still aren't working with the CPM I do have them at less working with the AIOS so far
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27 minutes ago, havenswift-hosting said:
Apologies to @T3rry although the same thing applies until a solution to the CP situation is found. A new module for CP using their new API needs to be written - I don't know if this will be done as a free core module and if so how quickly - hence suggesting using AIOS module as a replacement. The other option would be to have it written as a commercial venture to get it created quickly.
Has anyone had any information or confirmation from Canada Post about what is going on ?
I agree a new module should be made to go with the new CP API,
I'm sure this Glitch is Canada wide, although there isn't much on the CP Forum about it. and other than the reply on the 8th I haven't heard a thing from Sell Online about it.
as for the AIOS I can figure out the setting up of it, but it's the shipping cost that has me scratching my head, as in the shipping cost , the hat would be shipped from Quebec to B.C. ... CP cost on their site is $0.85 per 0.000g - 0.030g
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it's me that has the 5 stores and been working at the AIOS since yesterday, it isn't that easy to set up and try and match the shipping cost to be some what the same as the CPM was charging at the end of the order.
And I can't believe how unprofessional CP Sell Online are being I haven't heard anything back from them other than that one reply 3 days ago
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4 minutes ago, T3rry said:
i think AISO is going to end up to more or less be a flat rate solution anyway, too many variables to have it be accurate, use it for my in-town stuff that i personally deliver, i just dont ship because i cant use the canpost extension and canpost is the only affordable option for small business.
I have been trying to set this AIOS , trying to put in the price to come somewhat close to what the previous Orders are for shipping cost, do you know when you set the $ per kg/lb << what is it lol KG or LB, the store is set to kg but there is no option in the AIOS to set it one way or the other or is it design to follow what your store is set to?
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21 minutes ago, Dirty Butter said:
I did a search on the forum for Canada Post and found a handful of threads - but mostly about the port 3000. Do you have any viable alternatives to CP until CC upgrades the CP Extension?
Not as of yet, Brian what do you think? 'm still waiting to hear back from my Server support and sell online support, I have 5 Stores effected by this, none are selling and people getting upset, i'm thinking of having them set to a flat rate
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is there any other Canadians having trouble with Canada Post Mod?
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well the Developers weren't any help
Hi rocktim,
We had an unexpected outage this morning which has just been resolved.
We apologize for the inconvenience, please let us know if you are still having issues.
Btw. please note that the Developer Forum supports Developer Program API only, not Sell Online. For any Sell Online related inquires, please contact 1 866-511-0546 or email at [email protected]
Many thanks,
The Developer Program team -
I did get a reply from Sell.Online, and I posted on Canada Post Developer Forum ( no reply yet), this isn't directed at one of my stores but all the stores are giving this error on my server.
Hello,
Thank you for contacting the Sell Online helpdesk.• Your complete mailing address
• Browser and version you are using (even if multiple types)
• Error message you are receiving
• Permission to access your account if required
• Operating system and version you are using.
• Telephone number to reach you at if necessaryRegards,
Sell Online Helpdesk 81
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They messaged me back
Dear Tim,
It was closed. We opened port 30000 per your request. -
I'm starting to feel the same way
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Yes we haven't heard back from CP.
Also make that 3 Cubecart stores giving the same error.
I have sent my server support a message:
Hi Tania
Can I ask please was the port 30000 open before and then closed? and you just had
it reopen ? or was it always closed please? -
I just checked abother one of these stores and it's giving me the same error on the shipping, the CPM is there and all looks good, able to login to the CP Sell panel and no changes there
in the
Request Log
shows nothing in there since Oct 21st and I tried today to buy something and got the error but it doesn't register the error in request log
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I contacted my sever and they have replied
Hello Tim,
We've opened port 30000.still getting that error
Error: cURL Error (28): connect() timed out!
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2 hours ago, bsmither said:
I am concerned that you say the module was "missing". That is, when in admin, viewing the list of installed modules, CanadaPost was not shown?
We know that CanadaPost has deprecated SellOnline, and are not creating new accounts for that method of making rate requests. (CubeCart developers are working on getting a new module built for CP.)
The cURL error suggests that being able to reach sellonline.canadapost.ca is failing. This could be because CP has finally pulled the plug on that web address, or your hosting provider has erected a firewall and is not allowing outbound port 30000 to get through.
Was your site completely restored from backup at about that time? That would be the only reasonable explanation as to how a module gets disappeared from Cubecart's being aware of it.
Hi buddy, ya it was gone we had to re install it, the owner said he didn't remove it, neither did my partner as he was the one that had found this , I'll email my server support right now and let you know what he said, as for the sellonline.canadapost.ca I can log into the account and everything there is the same, I also emailed them , still waiting on a reply.
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Seems this trouble started between Nov. 8th and Nov. 10 after checking my Request Logs everything after Nov. 10 has the same error
10 Nov 2016, 13:11 Request Sent - http://sellonline.canadapost.ca/ <eparcel> <language>en</language> <ratesAndServicesRequest> <merchantCPCID>CPC_81_SHOP</merchantCPCID> <fromPostalCode>J7V1Y5</fromPostalCode> <itemsPrice>60.00</itemsPrice> <lineItems> <item> <quantity>1</quantity> <weight>2.039916096</weight> <length>20</length> <width>20</width> <height>1</height> <description>Online Order</description> </item> </lineItems> <city>Saint-benoit labre</city> <provOrState>Quebec</provOrState> <country>CA</country> <postalCode>G0M1P0</postalCode> </ratesAndServicesRequest> </eparcel>Error: cURL Error (28): connect() timed out!Response received08 Nov 2016, 14:00 Request Sent - http://sellonline.canadapost.ca/ <eparcel> <language>en</language> <ratesAndServicesRequest> <merchantCPCID>CPC_81_SHOP</merchantCPCID> <fromPostalCode>J7V1Y5</fromPostalCode> <itemsPrice>90.00</itemsPrice> <lineItems> <item> <quantity>1</quantity> <weight>2.428190848</weight> <length>20</length> <width>20</width> <height>1</height> <description>Online Order</description> </item> </lineItems> <city></city> <provOrState>Quebec</provOrState> <country>CA</country> <postalCode>J7V0M7</postalCode> </ratesAndServicesRequest> </eparcel>Response received <?xml version="1.0"?> <!DOCTYPE eparcel [ <!-- EVERY REQUEST CONTAIN THE eparcel TAG --> <!ELEMENT eparcel (ratesAndServicesResponse)> <!-- ********************************************************* --> <!-- * Standard response for request for rates and services * --> <!-- ********************************************************* --> <!ELEMENT ratesAndServicesResponse (statusCode, statusMessage+, requestID, handling, language, product+, packing*, emptySpace*, shippingOptions, comment, nearestPostalOutlet*)> <!ELEMENT statusCode (#PCDATA)> <!ELEMENT statusMessage (#PCDATA)> <!ELEMENT requestID (#PCDATA)> <!ELEMENT handling (#PCDATA)> <!ELEMENT language (#PCDATA)> <!ELEMENT product (name, rate, shippingDate, deliveryDate, deliveryDayOfWeek, nextDayAM?, packingID)> <!ATTLIST product id CDATA #REQUIRED sequence CDATA #REQUIRED > <!ELEMENT name (#PCDATA)> <!ELEMENT rate (#PCDATA)> <!ELEMENT shippingDate (#PCDATA)> <!ELEMENT deliveryDate (#PCDATA)> <!ELEMENT deliveryDayOfWeek (#PCDATA)> <!ELEMENT nextDayAM (#PCDATA)> <!ELEMENT packingID (#PCDATA)> <!ELEMENT packing (packingID, box+)> <!ELEMENT box (name, weight, expediterWeight, length, width, height, packedItem+)> <!ELEMENT weight (#PCDATA)> <!ELEMENT expediterWeight (#PCDATA)> <!ELEMENT length (#PCDATA)> <!ELEMENT width (#PCDATA)> <!ELEMENT height (#PCDATA)> <!ELEMENT packedItem (quantity, description)> <!ELEMENT quantity (#PCDATA)> <!ELEMENT description (#PCDATA)> <!ELEMENT emptySpace (length, width, height, weight)> <!ELEMENT shippingOptions (insurance, deliveryConfirmation, signature, flexiblePaymentAvailable?)> <!ELEMENT insurance (#PCDATA)> <!ELEMENT deliveryConfirmation (#PCDATA)> <!ELEMENT signature (#PCDATA)> <!ELEMENT flexiblePaymentAvailable EMPTY> <!ELEMENT comment (#PCDATA)> <!-- ********************************************************* --> <!-- * 'nearestPostalOutlet' is optional and is returned * --> <!-- * only if the merchant profile has this option enabled * --> <!-- ********************************************************* --> <!ELEMENT nearestPostalOutlet (postalOutletSequenceNo, distance, outletName, businessName, postalAddress, phoneNumber, businessHours+)> <!ELEMENT postalOutletSequenceNo (#PCDATA)> <!ELEMENT distance (#PCDATA)> <!ELEMENT outletName (#PCDATA)> <!ELEMENT businessName (#PCDATA)> <!ELEMENT postalAddress (addressLine+, postalCode, municipality, province?)> <!ELEMENT addressLine (#PCDATA)> <!ELEMENT postalCode (#PCDATA)> <!ELEMENT municipality (#PCDATA)> <!ELEMENT province (#PCDATA)> <!ELEMENT phoneNumber (#PCDATA)> <!ELEMENT businessHours (dayId, dayOfWeek, time)> <!ELEMENT dayId (#PCDATA)> <!ELEMENT dayOfWeek (#PCDATA)> <!ELEMENT time (#PCDATA)> ]> <eparcel> <ratesAndServicesResponse> <statusCode>1</statusCode> <statusMessage>OK</statusMessage> <requestID>22684625</requestID> <handling>3.0</handling> <language>0</language> <product id="1020" sequence="1"> <name>Expedited</name> <rate>9.3</rate> <shippingDate>2016-11-09</shippingDate> <deliveryDate>2016-11-10</deliveryDate> <deliveryDayOfWeek>5</deliveryDayOfWeek> <nextDayAM>false</nextDayAM> <packingID>P_0</packingID> </product> <product id="1010" sequence="2"> <name>Regular</name> <rate>9.3</rate> <shippingDate>2016-11-09</shippingDate> <deliveryDate>2016-11-14</deliveryDate> <deliveryDayOfWeek>2</deliveryDayOfWeek> <nextDayAM>false</nextDayAM> <packingID>P_0</packingID> </product> <packing> <packingID>P_0</packingID> <box> <name>ship2</name> <weight>2.928</weight> <expediterWeight>2.928</expediterWeight> <length>30.0</length> <width>30.0</width> <height>2.5</height> <packedItem> <quantity>1</quantity> <description>Online Order</description> </packedItem> </box> </packing> <shippingOptions> <insurance>No</insurance> <deliveryConfirmation>Yes</deliveryConfirmation> <signature>No</signature> </shippingOptions> <comment></comment> </ratesAndServicesResponse> </eparcel> <!--END_OF_EPARCEL-->I just got notice last night that this has been happening from site owner, it's been giving this error and the Canada Post Mod was missing, this is what we get even after re adding it
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I went into one of the stores last night I put up and it's been working good for over a year now, but when I got a call last night it wasn't n I checked I found my Canada Post Shipping Module was missing causing a error . Even after reinstalling it I'm still getting this error.
v6.0.12
"The following errors were detected:
- Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries."
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Hello Hope everyone is having great success. My question is how do I get my shipping and tax cost to show in Paypal ..as it is now it only shows the full amount of the order, in My store it shows a break down of product cost, shipping, tax, total, it's a v5 store, I also sell threw ebay and the orders come to PayPal broke down, accountant is up my ;-) about it lol
Thank you in advance
Tim
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i moved the data base over to the new install and it works fine..so im moving the store over to it
yepee -
I have ran a order that was placed and completed and it didnt work for me..and in the data base it showed no "f" and I also ran the other 2 that is sitting there with no "f" and they didnt work..kept adding the taxs 2x
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I change the access and the trouble didnt show up in the new store with the old store data access
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Question..I just went into the data base and found this before i go on... the 3 you'll see in the pic without a f is 3 orders that have had the taxs double added to them.
Invoice not calulating right
in Technical Help
Posted
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