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Posts posted by Ausy

  1. I had a customer of mine this morning complain of failed transactions with the same errors you posted in the bug report, we found that he had not created a transaction password and was using the password he logs in to his cardinal account with. After changing this, we tested and the payments are now going through although I must say that the verification box is not appearing now, its just processing the payments so we need to test it some more and find out if the verification box should always appear which I presume it should?

  2. If you have not fixed this it could be due to an incorrect or no password. Check to see if you created a transaction password in your Cardinal account by logging in and going to manage profile - manage profile information. You need to have a transaction password entered, this password is the one you need to use in the alternate checkout - paypal - 3D-Secure Settings.

  3. I think I have managed to fix the alignment problem now seemed to be a line missing from style.css.

    What i cant seem to find is how to change the text colour in the buttons on the right hand side of the picture.

    The text in these buttons was originally white but i changed them all to black with a little trial and error and all was fine in IE7, cant understand why they would change colour with a different browser.

    any ideas

    The text colour for those buttons is likely to be in the styles.css under general buttons or look for, a.txtButton and a.txtButton:hover

  4. Depends on the skin you are using really, if your images on the product main page are 400 x 300, then its best to make the images in that size rather than let the software resize it. I make my product images that size and for extra images that display in the lightbox they are bigger for more detail, 640 x 480, sometimes 800 x 600.

  5. This will create a basic contact form, once you get it working and get used to how it works you can add more fields, this is a method using cgi mail which is normally available on most hosting plans.

    1.Create a folder in the root of your domain and call it cgimail

    2.Create a text file with notepad and name it email_template.txt, copy and paste the text below into it and upload the file to the cgimail folder you created.

    To: Your email address goes here

    Subject: Website Contact Form

    Customer Name [yourname]


    Message [message]

    3.Create the form on the contact us page using the form tools, its important when creating each text box or area that the name is exactly the same as what was used in the text file for the corresponding field. Alternatively copy and paste this code into the page, ensure you click the source button first and change the action path to make it correspond with your domain and where the script and text files are on your server.

    <p>Please complete the form below. Please double check your email address is correct.</p>
    <form method="post" action="your-domaim/cgi-bin/cgiemail/cgimail/email_template.txt" name="Contact Form">
    	<table border="0" cellspacing="1" cellpadding="1" width="450">
    				<td style="text-align: right">Your Name:</td>
    				<td colspan="2">&nbsp;<input maxlength="45" size="45" name="yourname" type="text" /></td>
    				<td style="text-align: right">&nbsp;Email:</td>
    				<td colspan="2">&nbsp;<input maxlength="45" size="45" name="email" type="text" /></td>
    				<td style="text-align: right">&nbsp;Message:</td>
    				<td colspan="2">&nbsp;<textarea rows="7" cols="40" name="message"></textarea></td>
    				<td rowspan="2">&nbsp;</td>
    				<td>&nbsp;<input type="submit" name="Send" value="Send" /></td>
    				<td><input type="reset" name="Reset" value="Reset" /></td>

    4. Fill in the form and test it works which it should, if not its likely you have the action path wrong.

  6. This is true, but it adds cost overhead to the process which in turn raises the cost of the products. Let me ask you, would you rather do this task manually if you could do it automatically?

    - Roger

    Personally I prefer not to have the worry of storing such sensitive information, and certainly a customer should at some stage be informed his details are stored and not just collected automatically. From a customers point of view I also shop online a lot, and quiet often given the chance I choose not to store my card details. I tend to trust stores like Amazon and the like but would be quiet worried doing it with less well known places.

    Unless your a major internet store, customers imho prefer as much security as possible. PayPal for example is very successful because customers know they are going to the PayPal website to make transactions, in fact some of my customers insist on using it rather than paying by card although my site is quiet secure.

    I also believe that it would be dangerous to have such facilities for storing card details built into shopping carts that quiet frankly any joe blogs can buy and set up in half an hour.

  7. Well surely you can contact the customer and ask them for their card details, I have to do this a lot for repeat telephone orders and the feedback from customers is they are glad no one has a record of their card details. If your customer is serious about a purchase there is no reason they won't spend a little effort to complete a purchase.

  8. You have errors when viewing you cart, these need to be fixed in your skin, and there may be other issues with it. My advice is to get an expert to take a look at your skin.

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

    Timestamp: Mon, 30 Nov 2009 22:41:07 UTC

    Message: 'jQuery' is undefined

    Line: 13

    Char: 1

    Code: 0

    URI: http://www.parfumwebshop.nl/js/jquery.ac.js

    Message: Object expected

    Line: 20

    Char: 1

    Code: 0

    URI: http://www.parfumwebshop.nl/index.php?_g=co&_a=cart

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