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Showing results for tags 'cusomer orders'.
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Well after fixing a problem with my "Contact Us" page not sending emails to my email addresses I uncovered another issue. This issue would be that my customers order "status" emails are not sending to my customers. It’s being blocked or otherwise denied delivery to my customers and I don’t know why. Example: Order placed - customer is supposed to get an email. This appears in my site email address after every instance an email is to be sent: "Mail Delivery System - 11:27 AM - Mail delivery failed: returning message to sender" This is supposed to happen when the order is placed, when the order is paid for, and when I place the order as complete. All three things cause emails to be sent. So I am getting three failed to send emails for every single order I have had in my site since I upgraded to CC5. My email account had more then 500+ emails all saying the same thing. What might be the issue? Are all my emails being blocked by every email provider out there?
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- order status
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