Customer Comments not being saved to admin panel

[kinetic]

OK evidently this has NOT made it into the files for CCv3.0.17

(and it should...)

If you use Authorize.net or eWay or other Credit card based gateways you will need to make these changes to /includes/content/gateway.inc.php if you want your customer comments to carry through.

FIND:

	$orderSum['time'] = $db->mySQLSafe(time());

	$orderSum['customer_comments'] = $db->mySQLSafe($_POST['customer_comments']);

REPLACE WITH:

	$orderSum['time'] = $db->mySQLSafe(time());

	// fix for customer comments by RdWilder



if(empty($_POST['customer_comments'])){

$orderSum['customer_comments'] = $db->mySQLSafe($basket['customer_comments']);

$basket = $cart->setVar($basket['customer_comments'],"customer_comments");

} else {

$orderSum['customer_comments'] = $db->mySQLSafe($_POST['customer_comments']);

$basket = $cart->setVar($_POST['customer_comments'],"customer_comments");

}

	//$orderSum['customer_comments'] = $db->mySQLSafe($_POST['customer_comments']);

Hope this helps and this should at least be made a sticky!!!

[nairB]

We had the same issue and added a quick mod to gateway.inc.php. Since we know that the comments are in the basket before we transfer to AIM, but deleted upon return, we figured the quickest thing to do was to retrieve the originally saved comments and add them back into the string that AIM updates.

Here's the code snippet:

Add right after: $orderSum['time'] = $db->mySQLSafe(time());

// fix for customer comments

if(empty($_POST['customer_comments'])){

$orderSum['customer_comments'] = $db->mySQLSafe($basket['customer_comments']);

$basket = $cart->setVar($basket['customer_comments'],"customer_comments");

} else {

$orderSum['customer_comments'] = $db->mySQLSafe($_POST['customer_comments']);

$basket = $cart->setVar($_POST['customer_comments'],"customer_comments");

}

It's a hack, but it works. Many thanks to RL.

Excellent! Just the fix I needed. Using BluePay and this did the trick. Thanks for the fix and posting!