Failed To Add The Package

[Guest]

Hey,

I did a fresh install of version 4.0.3 (registered version). I had USPS activate my account. When I try to buy a play item I get "Failed to add the package" in normal mode. In Debug mode I get "USPS Error:". I am selling very lightweight items and I dont want to put my base weight to 1lb. Instead I added the item as .25 lb (really wish there was an oz/g).

Any ideas?

[convict]

Hey,

I did a fresh install of version 4.0.3 (registered version). I had USPS activate my account. When I try to buy a play item I get "Failed to add the package" in normal mode. In Debug mode I get "USPS Error:". I am selling very lightweight items and I dont want to put my base weight to 1lb. Instead I added the item as .25 lb (really wish there was an oz/g).

Any ideas?

First Class option does such issue some bugs (debug mode included) were discovered and fixed in next release. Please submit a new helpdesk ticket we can help you to solve this issue.

[Guest]

I was having the same problem. You will need to convert your oz to lbs. (ex: 10oz=.625lb) on each item.

[Guest cobrawebdesigns]

I had the same problem too. My solution was:

I had Flat Rate and USPS enabled at the same time so they were bucking one another at checkout time.

I turned off the USPS (customer wanted flat rate) and it fixed it.

Hope this helps someone else too.

David

Cobra Web Designs

[34Ford]

Same issue. Tried both suggestions above and still dont work.

Works great if you enter 1.00 in the Product Weight.

But it want take anything with a decimal in front of it.