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'see notes'

Guest 1849

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When the customer logs in to check the progress of orders they are told to 'see notes'

Where are the notes? .. are they something I can add from the admin panel?

I've tried 'Notes to send to customer' but that doesn't seem to do anything all.

am I overlooking something?

Would appreciate any help.

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  • 6 months later...

"Notes to send to customer:" in cc4 only work if you also change the status of the order.

i liked the way it worked in cc3 - when you choose to contact the customer it send email to customers.

currently looking for some help on this matter to solve the this issue.

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