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Need help installing on 1and1.com


Guest osu9400

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Guest osu9400

I am installing CC4 on a 1and1 linux account.

Here is my compat test:

http://www.bowlesonline.com/store/compat-test.php

You will see I need ioncube loaded. So, I installed ioncube loader as you can verify here:

http://www.bowlesonline.com/ioncube/ioncub...ader-helper.php

Notice in the directory structure, ioncube is not in my store directory.

As you can see, the compat test still shows no ioncube? I didn't have a php.ini so I created one and placed it in the ioncube folder itself. The php.ini has one line and it is

zend_extension = /<path removed but it's right>/ioncube_loader_lin_5.2.so

Should this file be somewhere else?

What am I doing wrong here?

Thanks!

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Guest osu9400

They had my put the php.ini file in the store root and the ioncube root. Now both tests work. However, after running install, I can't launch the admin page because it says

Zend Optimizer not installed

Any suggestions now?

What does the hosting company say about it? Each host does things a little differently to the next, so I can't really suggest anything specific.
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Guest osu9400

I stated this in another thread, but I want it to have it's own.

I've made progress on my install with 1and1 but I am still struggling.

Compat test is working: http://www.bowlesonline.com/store/compat-test.php (note that the optimzer shows not available)

Ioncube shows working: http://www.bowlesonline.com/ioncube/ioncub...ader-helper.php

Even this works: http://www.bowlesonline.com/ioncube/ioncube-encoded-file.php

I completed the install without any issues.

Now when I go to my admin.php, I get the following error:

http://www.bowlesonline.com/store/admin.php

[b]Zend Optimizer not installed[/b]

This file was encoded by the Zend Guard. In order to run it, please install the Zend Optimizer (available without charge), version 3.0.0 or later.

Seeing this message instead of the website you expected?

This means that this webserver is not configured correctly. In order to view this website properly, please contact the website's system administrator/webmaster with the following message:

The component "Zend Optimizer" is not installed on the Web Server and therefore cannot service encoded files. Please download and install the Zend Optimizer (available without charge) on the Web Server.

Can someone help?

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Guest Brivtech

I merged the topics, because the relevance carries all the way through.

I agree with Ausy, while you've told the server to now use ioncube instead, you haven't told CubeCart yet, so the fix Ausy gave should do the job. Let us know how you get on.

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Guest osu9400

Thanks for the help guys. You are awesome but it still doesn't work.

I changed the file as you suggested and it now reads: $glob['encoder'] = 'ioncube';

but as you can see in the admin.php page I am still getting Zend not installed errors. Why oh why??

I merged the topics, because the relevance carries all the way through.

I agrew with Ausy, while you've told the server to now use ioncube instead, you haven't told CubeCart yet, so the fix Ausy gave should do the job. Let us know how you get on.

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Guest Brivtech

Something somewhere is still telling it to use Zend instead of ioncube. The change in includes/global.inc.php really should have done the trick.

Check your settings again, it really should be working. Last resort, raise a support ticket to CubeCart.

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Guest osu9400

Does directory structure matter? Should ioncube be in my store directory? Both in the root?

Thanks.

Something somewhere is still telling it to use Zend instead of ioncube. The change in includes/global.inc.php really should have done the trick.

Check your settings again, it really should be working. Last resort, raise a support ticket to CubeCart.

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Guest osu9400

Got it!! After making all the above changes I re-ran /store/setup and it worked.

Thanks for your help.

Does directory structure matter? Should ioncube be in my store directory? Both in the root?

Thanks.

Something somewhere is still telling it to use Zend instead of ioncube. The change in includes/global.inc.php really should have done the trick.

Check your settings again, it really should be working. Last resort, raise a support ticket to CubeCart.

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  • 2 weeks later...

Hello,

I am pleased you got it working.

I have installed hundreds of v4 stores on 1&1. This guide works for me every time if some one else reads this forum post:

https://support.cubecart.com/index.php?_m=k...82&nav=0,17

You just need t make sure the root path is correct. This can be done by dropping a file in the stores root directory called cwd.php with the code:

<?php

echo getcwd();

?>

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Guest osu9400

Thanks for the note. Have you ever tried using the Google's webmaster tools with their HTML validation process? When google tries to validate the site, I get this error.

Verification status: NOT VERIFIED

Last attempt Nov 24, 2008: We've detected that your 404 (file not found) error page returns a status of 200 (Success) in the header.

Any ideas?

Hello,

I am pleased you got it working.

I have installed hundreds of v4 stores on 1&1. This guide works for me every time if some one else reads this forum post:

https://support.cubecart.com/index.php?_m=k...82&nav=0,17

You just need t make sure the root path is correct. This can be done by dropping a file in the stores root directory called cwd.php with the code:

<?php

echo getcwd();

?>

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  • 2 months later...

Just thought I'd add my experience to this.

I had exactly the same issue on 1&1. Any php check I ran on my server showed the Zend install was successful, with Optimizer working as well. When I went to either store admin or preview at the end of the install, I was getting the same 'No Zend' errors.

However, at no point had anyone said anything about putting the Zend .so file into the root folder of CubeCart. I was just instructed to make it available on the server. As soon as I did this, as well as updated to the new path in the php.ini file (also moved to inside the CC root folder) everything worked fine.

All the guides I read, from everyone, 1&1 as well as CubeCart, just said that Zend needed to be available on the server. Didn't appear to be the case!

Hope this speeds it all up for anyone else who is stuck! thanks for the initial post, as it helped me get to my solution!

Cheerio for now!

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