Guest Beadvine Posted June 2, 2009 Share Posted June 2, 2009 Hello there, I am using CC v. 4.2.1 and it has just been pointed out that our Write Review/Comment has stopped working... I just get the error Internet Explorer cannot display the webpage. Can anyone help me out here as to what the problem might be?!? Many thanks in advance. - Emma Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted June 3, 2009 Share Posted June 3, 2009 Hi Emma What changes have you made to your system recently and when was he last time that you know that this was working ? The url that is being constructed for the write review is only a partial url and will never work as it is Ian Quote Link to comment Share on other sites More sharing options...
Guest Beadvine Posted June 3, 2009 Share Posted June 3, 2009 Hello Ian, Thanks for your reply. I haven't made any changes since everything switched over to PHP5 (store stopped working) so I had to upgrade to the version I'm on now... I am certain that it was in working order then, as I can remember my DH testing it with some daft comment!! This is an example of the type of url I'm getting http://prod_write.html/?productId=523#write_review, any advice as to how and where I would go about fixing this would be grateful! - Emma Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted June 3, 2009 Share Posted June 3, 2009 Hi Emma It is very difficult to tell what is going on without access to your system however, my guess would be that something has changed or gone wrong with your .htaccess file - have you switched on SEF url's recently or made changes tothe .htaccess file. Ian Quote Link to comment Share on other sites More sharing options...
Guest Beadvine Posted June 3, 2009 Share Posted June 3, 2009 Hello Ian, I think you may be right in that my .htaccess file may be corrupted, I've had issues with this before when upgrading, but has always been sorted out by the wonderful chaps over in tech support... What should the .htaccess file look like?!? I can't see any reference to write review... Just realised that if I turn the SEO off in General Settings in Admin, it then works any idea how to reslove this? I've just reinstalled my .htaccess file, but to no avail... - Emma Quote Link to comment Share on other sites More sharing options...
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