Guest Online Creations Posted June 7, 2009 Share Posted June 7, 2009 Yesterday the Shop by Category box stopped showing the Categories. There are 9 categories and only "Homepage" and "Sale Items" categories are showing in the Shop by Category box. If I login to Admin - View Categories - Click on Save Order - I get "Failed to update category.". tried to add a new category, the new category doesn't show either. Does anyone else had this problem? and if so, do you know how to fix it? CubeCart Version: 4.0.3 PHP Version: 4.4.8 MySQL Version: 4.1.22-standard-log Thanks in advance Jannette Quote Link to comment Share on other sites More sharing options...
Robsta Posted June 7, 2009 Share Posted June 7, 2009 You should upgrade from v4.0.3. Talk to your hosting company about using PHP5 so you can upgrade. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted June 7, 2009 Share Posted June 7, 2009 Yesterday the Shop by Category box stopped showing the Categories. There are 9 categories and only "Homepage" and "Sale Items" categories are showing in the Shop by Category box. If I login to Admin - View Categories - Click on Save Order - I get "Failed to update category.". tried to add a new category, the new category doesn't show either. Does anyone else had this problem? and if so, do you know how to fix it? CubeCart Version: 4.0.3 PHP Version: 4.4.8 MySQL Version: 4.1.22-standard-log Thanks in advance Jannette Hi Jannette Ideally you should be looking to upgrade as that is a very old version of CubeCart but you obviously may have mods installed and would also need to get the latest version of php installed as already mentioned. However, in order to get this working again for you, what changes have you made in the last few days - something has obviously changed in order for this to suddenly stop working Regards Ian Quote Link to comment Share on other sites More sharing options...
Guest jannette Posted June 25, 2009 Share Posted June 25, 2009 I chased up the upgrading of PHP to Version 5 - they will charge me around $450 to do it every year. So I don't like that option. I'll have to look around at other hosts. In the mean time does anyone have any other ideas how to get the categories fixed/showing? I can't recall anything changing (although I agree something must have). I have no idea what. Any help would be greatly appreciated. Thanks Jannette Quote Link to comment Share on other sites More sharing options...
Robsta Posted June 25, 2009 Share Posted June 25, 2009 I chased up the upgrading of PHP to Version 5 - they will charge me around $450 to do it every year.That's ridicules. They will have to upgrade to PHP5 anyway at some point, they should have done it already. Change hosting. Quote Link to comment Share on other sites More sharing options...
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