Guest JCCIV Posted August 26, 2009 Share Posted August 26, 2009 I have tested several transactions and it says pending. Does this automatically change when funds hit account, meaning does the merchant gateway notify the shopping card via the payment module so that the status changes? Please help. This is confusing and can be a major screw up with shipping before funds are available. Thank you in advance Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted August 26, 2009 Share Posted August 26, 2009 I have tested several transactions and it says pending. Does this automatically change when funds hit account, meaning does the merchant gateway notify the shopping card via the payment module so that the status changes? Please help. This is confusing and can be a major screw up with shipping before funds are available. Thank you in advance Pending means that the order has been placed but payment hasnt been received so you shouldnt ship. The gateway will change the status to processing once it has confirmed payment, you then ship the order and change the status to Complete and Despatched Ian Quote Link to comment Share on other sites More sharing options...
Guest JCCIV Posted August 27, 2009 Share Posted August 27, 2009 I have tested several transactions and it says pending. Does this automatically change when funds hit account, meaning does the merchant gateway notify the shopping card via the payment module so that the status changes? Please help. This is confusing and can be a major screw up with shipping before funds are available. Thank you in advance Pending means that the order has been placed but payment hasnt been received so you shouldnt ship. The gateway will change the status to processing once it has confirmed payment, you then ship the order and change the status to Complete and Despatched Ian Thanks Ian, I was under the impression that the status would automatically change via the merchant talking to the store. Is this not correct? Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted August 27, 2009 Share Posted August 27, 2009 The gateway will change the status to processing once it has confirmed payment This is done automatically Ian Quote Link to comment Share on other sites More sharing options...
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