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currency set to GBP but coming to paypal as USD


Guest MK5 Limited

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Guest MK5 Limited

Morning guys n gals,

Looking for some guidance here, we had our first order through cubecart, customer paid £21. However, it came through to Paypal as $21 about £11. All the currencies are set to GBP, as is the default currency.

Can anyone help?

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Guest MK5 Limited

Morning guys n gals,

Looking for some guidance here, we had our first order through cubecart, customer paid £21. However, it came through to Paypal as $21 about £11. All the currencies are set to GBP, as is the default currency.

Can anyone help?

Anyone offer assistance?

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Morning guys n gals,

Looking for some guidance here, we had our first order through cubecart, customer paid £21. However, it came through to Paypal as $21 about £11. All the currencies are set to GBP, as is the default currency.

Can anyone help?

Anyone offer assistance?

Is your country configured correctly in Cubecart.. not sure if there is anything on Paypal

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Guest MK5 Limited

Morning guys n gals,

Looking for some guidance here, we had our first order through cubecart, customer paid £21. However, it came through to Paypal as $21 about £11. All the currencies are set to GBP, as is the default currency.

Can anyone help?

Anyone offer assistance?

Is your country configured correctly in Cubecart.. not sure if there is anything on Paypal

Sure is, UK and the county.

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Morning guys n gals,

Looking for some guidance here, we had our first order through cubecart, customer paid £21. However, it came through to Paypal as $21 about £11. All the currencies are set to GBP, as is the default currency.

Can anyone help?

Anyone offer assistance?

Is your country configured correctly in Cubecart.. not sure if there is anything on Paypal

Sure is, UK and the county.

A long shot then.

In Currency.. ensure that your symbol is set for £ and that the value is 1.00.

As an experiment, ensure that you have no other currencies enabled.

In genral Settings/ Locale Settings. ensure you are configured for UK Pounds.

I have 4 cubecarts, plus 2 experimental ones, and not seen this issue, so providing you don't have any mods installed, I'd presume that this is a simple config error.

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Well never say never !!

It happened to me today.

I've found there is a setting in Paypal, where you can tell paypal to either accept foreign payments, ask, or accept but convert to your currency first.

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