mitchellds Posted October 8, 2012 Share Posted October 8, 2012 V: CubeCart 5.1.4, clean It would be very nice if CubeCart had built-in functionality to do the following: About 14 days (or whatever value the administrator sets) after an order is marked Order Complete, CubeCart would automatically fire off an email message to the customer asking if everything is A-OK with their order. It would also be important that if the customer replies to the message, that the reply-to email address is automatically provided for them (like: [email protected]). Here is an example: Subject: Everything A-OK? Hey {customer's first name would go here}, I want to make ABSOLUTELY certain that your XebraParts.com order arrived on time and that you are happy with every item you purchased. Your feedback helps us improve our products and service. If there is ANYTHING I can do from my end, simply reply to this message just let me know. Thanks again for your order! Darren Mitchell [email protected] XebraParts.com Reference order # {order number would go here} placed on {order date would go here}. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted October 8, 2012 Share Posted October 8, 2012 I paid a developer to create a new email that was connected to a new status I wanted. What you want would possibly be simpler, because it does not require a new status. I was very pleased with the results. PM me if you'd like more information. Quote Link to comment Share on other sites More sharing options...
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