vit320 Posted January 24, 2013 Share Posted January 24, 2013 Since 4.0 when i make an upgrade system hangs (i.e create several error..). So i decide that i don't make upgrade but fresh installation...hovewerthis is always absurd... Quote Link to comment Share on other sites More sharing options...
Robsta Posted January 25, 2013 Share Posted January 25, 2013 In the upgrades I've done, I've rarely had a problem. There is sometimes an apparent freeze on the browser, but that's just the scripting doing it's job while updating the database. If you don't leave it long enough and do something with the browser, back page or close it, it will cause problems. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 25, 2013 Share Posted January 25, 2013 Hello, I do about 5 upgrades a day on average and from time to time they don't work. Maybe we can do an upgrade for you and see what might be causing the problem. Quote Link to comment Share on other sites More sharing options...
vit320 Posted January 25, 2013 Author Share Posted January 25, 2013 from time to time they don't work...staff but if upgrade don't work for you why it can work for me? Please explain better, upgrade are only for it-professionist or for normal user? Quote Link to comment Share on other sites More sharing options...
Robsta Posted January 25, 2013 Share Posted January 25, 2013 There are too many possible different server configurations to cover every eventuality. In addition, the upgrader is designed to upgrade 'expected' data, and when it comes across unexpected data sometimes it crashes. Note, unexpected data covers data corruptions, invalid characters added by the store owner etc. You're not expected to be an IT professional, however you are expected to have some common sense.... like taking a backup before upgrading, and if you're not so IT savvy have a web developer you can go to for help should the need arrise. Quote Link to comment Share on other sites More sharing options...
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