K Body Posted January 6, 2014 Share Posted January 6, 2014 Hello, I need a bit of help. I’m setting up shipping charges in my CC5. I’m shipping in the US only right now. After setting up the shipping rate for my products, I’m noticing that my smaller items (i.e. small lip balm) that weigh one once or less will charge $5.50. I can’t seem to get the cost down. The cost for such a small item would not cost that much to ship (verified through USPS.com). Also, is there a way to exclude shipping from a particular item all together, but still have the other assigned shipping methods apply? My goal is to obtain the most accurate shipping charges so I’d like to use USPS shipping method, if possible. Shipping is currently set up in my cart as follows: Shipping Methods - USPS Packaging Weight - 1 (which can’t be adjusted for each product, or can it?) Handling Fee - $.50 Package size – Regular Container – Variable/Unknown Size – set as 5x5x5 (even when changed to a smaller package size the price isn’t adjusted. I have several products and the weight and packaging size will differ for each item. How can this be adjusted?) Domestic Service – First Class, Parcel Post Any help would be greatly appreciated. KT Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 6, 2014 Share Posted January 6, 2014 We sell stuffed toys, so some of our smaller items are very light. We do NOT set a package weight, but factor it into item weight - that's likely what is setting your smallest item s/h that high. If that makes the weight START from a pound, your customers probably don't even see First Class choices, but just Parcel Post choices and up. (Parcel Post is about to disappear, anyway. Even now commercial rate Priority is usually cheaper.) I would suggest adding packaging weight to each product, so you can vary it accordingly - only practical now if you have a fairly small number of products, as that would have to be changed on a case by case basis. I had to mark ours as Non-machinable to keep postcard prices from showing up in the choices. And our sizes vary all over the place. I haven't seen any evidence that the USPS Shipping Module correctly calculates the oversize package surcharge, so we add to the item weight to try to adjust for that, too. Quote Link to comment Share on other sites More sharing options...
K Body Posted January 6, 2014 Author Share Posted January 6, 2014 Dirty Butter, thanks for such a speedy response. I'll try this and see what happens.....I'll keep you posted. Thanks again for the help. KT Quote Link to comment Share on other sites More sharing options...
K Body Posted January 7, 2014 Author Share Posted January 7, 2014 Hello Dirty Butter, thank you for the help. It helped out a great deal and I've just about fixed the issues. I'm still having the follow issues: *I marked packages as Non-machinable to keep postcard an letter prices from showing (which are showing as $.50), but they are still showing up along with first class parcel and standard post. Since they are such small items, I rather lose a little on shipping than to charge my customers $5 dollars for shipping when the item only cost is $5 (weighs one ounce or less). *I also have one item which does not require shipping, it's a rewards program. I've gotten it down to only charging $.50 for shipping but how can I eliminate shipping all together? Any help is appreciated. Thanks a bunch! Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 7, 2014 Share Posted January 7, 2014 Our smallest weight is 0.25lb, and using non-machinable worked for me, but I have the packaging set to Variable/Unknown. Also, try changing the package sizing to too large to be an envelope and see if that gets rid of the postcard and letter choices. Quote Link to comment Share on other sites More sharing options...
K Body Posted January 7, 2014 Author Share Posted January 7, 2014 Thanks Dirty Butter! I'll give it a try....I appreciate your help. KT Quote Link to comment Share on other sites More sharing options...
K Body Posted January 8, 2014 Author Share Posted January 8, 2014 I tried the suggestions from Dirty Butter and low and behold everything started working properly. Hopefully everything continues to work...lol! Dirty Butter your the greatest!! Thanks, KT Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 8, 2014 Share Posted January 8, 2014 Glad that all worked for you! It's not very often I get to be the one who knows how to do something LOL. Quote Link to comment Share on other sites More sharing options...
K Body Posted January 11, 2014 Author Share Posted January 11, 2014 Well Dirty Butter....you nailed this one...LOL! Thanks again. Do you know anything about the Tools Integrator Notice? I finally have everything together, then I get this email about updates on the 26th. Is there anything that I will need to change? How will this affect what I already have set-up? I'm so not into this computer stuff.... Thanks, KT Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 11, 2014 Share Posted January 11, 2014 I read that notice, too. There have been changes like that in the past that did not affect CC and others that had odd consequences (like the trademark symbol causing issues). I think we'll just have to wait and see. Quote Link to comment Share on other sites More sharing options...
K Body Posted January 11, 2014 Author Share Posted January 11, 2014 I hope it doesn't affect us...but we'll see. Thanks again for all of your help. I greatly appreciate your kindness. KT Quote Link to comment Share on other sites More sharing options...
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