aparts Posted November 17, 2016 Share Posted November 17, 2016 This is not my thing but I asked earlier about my shopping cart disappearing and I talked to the host company and the problem is that the shopping cart is still pointed at the old server. I have the new server name but don't know where to locate and make the change. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted November 17, 2016 Share Posted November 17, 2016 In most cases, CubeCart doesn't need to know anything about which server it is on, unless you are using some resource external to the main web server such as an external database server, Memcache or REDIS server for caching. Quote Link to comment Share on other sites More sharing options...
aparts Posted November 17, 2016 Author Share Posted November 17, 2016 15 minutes ago, havenswift-hosting said: In most cases, CubeCart doesn't need to know anything about which server it is on, unless you are using some resource external to the main web server such as an external database server, Memcache or REDIS server for caching. It is definetly the problem. I don't know anything about how it is built but if you have items in the cart and press on the cart the cart is empty but in the address bar you can see the old server in the address not the new one. I need some idea of where to locate the cart and where it points. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted November 17, 2016 Share Posted November 17, 2016 Please confirm that you are running V6 and haven't changed the domain name. We host and support hundreds of CubeCart websites and can easily move sites between different servers without any issues. There is nothing in CubeCart that requires to know the server name apart from a few specialist cases as I have already said. If your hosting company are saying this, ask them for specific details about what they are saying as it doesn't make sense or better still, ask them for a solution as they were the ones that "broke" your site by moving it to a new server. Quote Link to comment Share on other sites More sharing options...
aparts Posted November 17, 2016 Author Share Posted November 17, 2016 14 minutes ago, havenswift-hosting said: Please confirm that you are running V6 and haven't changed the domain name. We host and support hundreds of CubeCart websites and can easily move sites between different servers without any issues. There is nothing in CubeCart that requires to know the server name apart from a few specialist cases as I have already said. If your hosting company are saying this, ask them for specific details about what they are saying as it doesn't make sense or better still, ask them for a solution as they were the ones that "broke" your site by moving it to a new server. It is version 5.4.45 Here is what you get when you press the cart. The problem is the new server is biz215inmotionhosting.com the old server was secure112 https://secure112.inmotionhosting.com/~sticki6/?_a=basket&PHPSESSID=de0a68cd646cdb72eba979bf59321748 I fixed Thanks Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted November 18, 2016 Share Posted November 18, 2016 Still using a shared SSL ?? A very bad idea ! Quote Link to comment Share on other sites More sharing options...
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