janeansylvester Posted March 18, 2017 Share Posted March 18, 2017 Softaculous crapped out in the middle of an upgrade. Sorry, don't know what type of server I'm on but if you tell me where to find this info I will tell you. Site is www.wyrdsway.com Yes I made a backup first, but restoring that isn't working either. Quote Warning: mysqli::mysqli(): (HY000/2005): Unknown MySQL server host '[[softdbhost]]' (-3) in /home/wyrdsway/public_html/classes/db/mysqli.class.php on line 33Warning: mysqli_options(): Couldn't fetch mysqli in /home/wyrdsway/public_html/classes/db/mysqli.class.php on line 35Fatal error: Unknown MySQL server host '[[softdbhost]]' (-3) in /home/wyrdsway/public_html/classes/db/mysqli.class.php on line 38 Quote Link to comment Share on other sites More sharing options...
bsmither Posted March 18, 2017 Share Posted March 18, 2017 This tells me that the values found in /includes/global.inc.php are not correct. I will assume the Softaculous "upgrade" was just overwriting existing files with the latest versions. It may have also supplied a "sample" global.inc.php file, of which you need to verify the values in it -- even though one would this an "installer" such as Softaculous would have this already correct. Quote Link to comment Share on other sites More sharing options...
janeansylvester Posted March 19, 2017 Author Share Posted March 19, 2017 The site is restored now but the admin controls are gone. Getting a 404 Error when I go to wyrdsway.com/admin Quote Link to comment Share on other sites More sharing options...
bsmither Posted March 19, 2017 Share Posted March 19, 2017 From some version prior to CC610, accessing the administration with www.store.com/admin/ (assuming index.php is the default file the web server will run in the /admin/ folder) will not work. You must use the URL www.store.com/admin.php. Quote Link to comment Share on other sites More sharing options...
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