upgrade crapped out

[janeansylvester]

Softaculous crapped out in the middle of an upgrade. Sorry, don't know what type of server I'm on but if you tell me where to find this info I will tell you. 

Site is www.wyrdsway.com

Yes I made a backup first, but restoring that isn't working either. 

 

Quote

Warning: mysqli::mysqli(): (HY000/2005): Unknown MySQL server host '[[softdbhost]]' (-3) in /home/wyrdsway/public_html/classes/db/mysqli.class.php on line 33

Warning: mysqli_options(): Couldn't fetch mysqli in /home/wyrdsway/public_html/classes/db/mysqli.class.php on line 35

Fatal error: Unknown MySQL server host '[[softdbhost]]' (-3) in /home/wyrdsway/public_html/classes/db/mysqli.class.php on line 38

 

[bsmither]

This tells me that the values found in /includes/global.inc.php are not correct.

I will assume the Softaculous "upgrade" was just overwriting existing files with the latest versions. It may have also supplied a "sample" global.inc.php file, of which you need to verify the values in it -- even though one would this an "installer" such as Softaculous would have this already correct.

[janeansylvester]

The site is restored now but the admin controls are gone. Getting a 404 Error when I go to wyrdsway.com/admin 

[bsmither]

From some version prior to CC610, accessing the administration with www.store.com/admin/ (assuming index.php is the default file the web server will run in the /admin/ folder) will not work.

You must use the URL www.store.com/admin.php.