[email protected] Posted August 26 Share Posted August 26 Hey Et al; I have a few customers who buy the same items but call up to process the order, is there a way to duplicate an order ? Andy Quote Link to comment Share on other sites More sharing options...
bsmither Posted August 26 Share Posted August 26 If a customer has created an account, when they are logged in, and where their name appears (in Foundation, it is at the top), there is a drop-down selector. The customer can choose to review their order history. Each order (if successful) has a "Reorder" button. But you said the customer phones in their order. In admin, Customer List, there is at the right side of each customer row an icon of a right-pointing arrow (about to go through what could be a door). This allows the admin to operate the storefront as if you were that customer. Click the Reorder button. No, not without a plugin, can an admin duplicate an order. Question: how does this customer pay for the new order? Quote Link to comment Share on other sites More sharing options...
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