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  1. Today
  2. peterp

    All in one shipping

    Hi All, I have a situation where the products that are being sold have tax included and when the order is taken cubecart works out the tax amount correctly and places this amount into tax field on the order however the shipping that is being used also has tax included in the shipping rates, if the check box in the all in one shipping setup asks if tax is included is checked then the tax is removed from the shipping rate price which is OK but the tax that was removed from the shipping price is not reflected in the total tax field. for example in Australia the item has a unit price of $7.00 which includes our GST Tax of 0.64 so the unit price becomes $6.36 which is displayed on the order and the GST Tax field shows 0.64 however there is a shipping cost of $12.95 which includes GST Tax $1.18 which is subtracted from the $12.95 giving a shipping cost of $11.77 however the $1.18 tax is not added to the total tax which should be 0.64 plus $1.17 giving $1.81. which would give an order the value of $19.94, but the order has a final value of $18.77. As far as Australian tax rules are the tax that is being charged for shipping and the tax that is being charged on the product must be declared, am I missing something in the setup for the all in one shipping module and if so could somebody please point me in the right direction to try and fix this Thankyou for any help it will be very appreciated best regards, Peterp
  3. varesin73@aim.com

    copy of foundation skin fails

    Thank you. I'll test it accordingly.
  4. Claudia M

    Number of Latest Products

    Wow Brian!!! Thank you for this! I'll implement it and let you know how it does. The small view looks great - no extra product. But on my laptop the last product is also gone. It is only showing 8 products instead of 9.. I cleared the cache
  5. bsmither

    Number of Latest Products

    Well, this turned out to be very interesting. In Foundation, your list of Latest Products panels are probably gridded according to: <ul class="small-block-grid-2 medium-block-grid-3 large-block-grid-3" data-equalizer> That is, you have changed the number of panels shown on the small viewport from one to two. Without getting into the dirty details, make the follow edit: From: {if $LATEST_PRODUCTS} <div id="content_latest_products"> To: {if $LATEST_PRODUCTS} <style> /* Kill single element on the last row for small-2 and large-3 viewports */ #content_latest_products .small-block-grid-2 > li:nth-child(1):nth-last-child(1), #content_latest_products .small-block-grid-2 > li:nth-child(1):nth-last-child(2n+1) ~ li:last-child, #content_latest_products .large-block-grid-3 > li:nth-child(1):nth-last-child(1), #content_latest_products .large-block-grid-3 > li:nth-child(1):nth-last-child(3n+1) ~ li:last-child { display: none; } /* Kill 2 elements on the last row for large-3 viewports */ #content_latest_products .large-block-grid-3 > li:nth-child(1):nth-last-child(2), #content_latest_products .large-block-grid-3 > li:nth-child(1):nth-last-child(2) ~ li, #content_latest_products .large-block-grid-3 > li:nth-child(1):nth-last-child(3n+2) ~ li:last-child, #content_latest_products .large-block-grid-3 > li:nth-child(1):nth-last-child(3n+2) ~ li:nth-last-child(2) { display: none; } </style> <div id="content_latest_products"> You have made changes to the skin template, so you may need to have CubeCart clear its cache.
  6. Yesterday
  7. Ultim8pc

    SMTP connection issues

    Havenswift, Thanks for your suggestion. I'd had similar thoughts to you, as the clue is that the log says 'not logged in'. So I changed the password for the account using a simple password and confirmed it worked on my outlook client. Then I changed the password on the email config and got the same failed result. So I then used another working email account details in the email settings and that also fails in the same way. It's almost as if the email account username and password are not being passed to the mailserver. I'm stumped at this point.
  8. Claudia M

    Should I require customer to register

    Thanks for all the input. I think I'll leave it as is - not require registration
  9. bsmither

    Should I require customer to register

    I do not see many differences. The few I note are: Order history (Account pages) not available (Early versions of CC) Can only make one order (email exists problem) Prices always hidden (if set that way) Can assign to a Group, but might not be applied I find no actual significant difference. Maybe a plugin would provide that difference(s).
  10. Claudia M

    Should I require customer to register

    Right now I do not require customers to register. I just looked at my customer list and it seems to be about half and half. Most, not all, of the items I sell are vintage one of a kind items. I use PayPal and PayPal Pro only for payment options. I wanted to put a link in the header for the customer to be able to lookup their order, but they have to be registered to do this don't they? I guess I could put an explanation that this is only available for registered customers.
  11. Noodleman

    Should I require customer to register

    no.. it's your choice based on your business model. what does your business require?
  12. I would welcome all points of view on this. Pros and Cons of requiring all customers to register on your site. Do you lose sales? thanks for all comments.
  13. havenswift-hosting

    SMTP connection issues

    You should always use Authentication (and still cant believe they are telling you to attempt to connect without it) but you do say that you tried various combinations with and without authentication. Try changing the password so that it doesnt have any special characters in it - so only use letters (upper and lower) and numbers - I am pretty sure that this will "solve" the problem
  14. bsmither

    SMTP connection issues

    Please try to use Authentication. I saw the first posting had no entry for MAIL FROM and RCPT TO. The above now has this. (The angles must have hidden them originally.) But this says (also said earlier) that you are not logged in.
  15. Ultim8pc

    SMTP connection issues

    Bsmither I'm using 6.2.1. I have all fields correctly filled in the email config. Using a validated email account and password. Saving between any changes. The same settings for the email account I am using, work in Outlook SMTP with TLS, port 587, No auth SERVER -> CLIENT: 220 smtp.livemail.co.uk ESMTP Postfix CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-STARTTLS250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 2.0.0 Ready to start TLS CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: MAIL FROM:<sales@airevalleyclassics.co.uk> SERVER -> CLIENT: 250 2.1.0 Ok CLIENT -> SERVER: RCPT TO:<sales@airevalleyclassics.co.uk> SERVER -> CLIENT: 553 5.7.1 <sales@airevalleyclassics.co.uk>: Sender address rejected: not logged in SMTP ERROR: RCPT TO command failed: 553 5.7.1 <sales@airevalleyclassics.co.uk>: Sender address rejected: not logged in CLIENT -> SERVER: QUIT SERVER -> CLIENT: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP ERROR: QUIT command failed: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP Error: The following recipients failed: sales@airevalleyclassics.co.uk: <sales@airevalleyclassics.co.uk>: Sender address rejected: not logged in -----
  16. keat

    Adding Manufacturers to Invoice

    I'm just trying this on one of my quiet sites and you're right, it was a long shot. I do recall at some point in the past wanting something similar, but for the life of me can't recall what. There must be something somewhere which converts cubecart_inventory.name to $product.name. If I could figure out where, then I guess it's possible to do the same for cubecart_inventory.manufacturer
  17. bsmither

    copy of foundation skin fails

    Sorry this took as long as it did to post a reply. The copy of the skin is identical to Foundation, except what was changed in config.xml. So, a very careful analysis of that file revealed that, against the XML coding standards, having dashes (minus sign, hyphen, n-dash, m-dash) is not allowed. Anywhere! (Internet search for dashes in xml.) Please test after making this change. Hopefully, this is the cause: From: <homepage>http://www.preserving-football-history.net</homepage> To: <homepage>http://www.preserving&#45;football&#45;history.net</homepage> Your server environment is probably not set fully to display every possible error. There should have been some kind of warning issued by PHP regarding its disagreement with the XML file having illegal characters.
  18. varesin73@aim.com

    copy of foundation skin fails

    Hi, has this issue been acknowledged for ? or is it me doing something wrong ? I am sure that others might have reported it if this was a bug. Regards,
  19. Last week
  20. toast691

    Adding Manufacturers to Invoice

    Hi Ian.. I had a look at it and it does make the manufacturers option a lot more versatile but it doesn't allow me to display the manufacturers on the printed invoice against each individual product. I tried this but no luck as I am trying to get it onto the printable invoice.
  21. bsmither

    SMTP connection issues

    According to the conversation debug trace, there is no email address in the MAIL FROM: and also the RCPT TO: commands. If you are using CC61*, be sure to save the settings before clicking the Test button. If CC62*, the text entry fields are collected via javascript and an ajax call is made. So, make sure there is a Sender's Email Address. It is this address used for the FROM and TO fields of the test email.
  22. Ultim8pc

    SMTP connection issues

    If i configure the settings provided by Fasthost into Outlook and the email name and password it works..
  23. havenswift-hosting

    SMTP connection issues

    I can’t see any reason why they would allow the use of an open SMTP relay - along with a whole host of other issues, it is the quickest way to get the Server IP blacklisted. What version of CubeCart are you running ? Do the EXACT same settings work if you set up the same account in an email client such as outlook ? Ian
  24. Ultim8pc

    SMTP connection issues

    Ian Indeed, go figure.. To clarify, the settings I listed are those I used with Fasthosts previously, which worked and which they told me to use... When I say previously.. Due to a severe performance issue, they moved my site to another server. Since then email hasn't worked. I've tried all the usual combinations of configuration, SMTP with and without SSL/TLS, ports 465, 587 and 25 and auth on/off. Been on with their tech support people today (who are pretty useless to be honest) and they haven't come to any conclusions. I did wonder whether the server move may mean an issue between that server and their mail host which is stopping correct comms, such as firewall. Which I have suggested to them as something to look into. To be honest I might sack them off as their ability to even understand an issue is now problematic and you have to lead them through it that much you might as well be doing it yourself. I threw the question on here as a quick search showed lots of others seemingly posting issues where mail didn't work when configured correctly.. Cheers
  25. havenswift-hosting

    SMTP connection issues

    Your previous hosting company allowed open relay SMTP connections with no authentication - WOW ! That will almost certainly be your problem as I do t know of any reputable company that would allow that ! If the password is working for webmail then the most likely cause is the lack of authentication so try that first. Port 587 should be open but TLS connections can also sometimes be made via port 25 Ian
  26. Ultim8pc

    SMTP connection issues

    Due to an ongoing hosting problem I've had to rebuild my site. I now find that I cannot get email working. Previously I had successfully used SMTP with TLS, port 587 and no authentication. The same settings now no longer work and I get the following error when testing: Testing SMTP with TLS SERVER -> CLIENT: 220 smtp.livemail.co.uk ESMTP Postfix CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-STARTTLS250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 2.0.0 Ready to start TLS CLIENT -> SERVER: EHLO www.airevalleyclassics.co.uk SERVER -> CLIENT: 250-smtp.livemail.co.uk250-PIPELINING250-SIZE 51200000250-VRFY250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN CLIENT -> SERVER: MAIL FROM: SERVER -> CLIENT: 250 2.1.0 Ok CLIENT -> SERVER: RCPT TO: SERVER -> CLIENT: 553 5.7.1 : Sender address rejected: not logged in SMTP ERROR: RCPT TO command failed: 553 5.7.1 : Sender address rejected: not logged in CLIENT -> SERVER: QUIT SERVER -> CLIENT: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP ERROR: QUIT command failed: 421 4.7.0 smtp.livemail.co.uk Error: too many errors SMTP Error: The following recipients failed: sales@airevalleyclassics.co.uk: : Sender address rejected: not logged in I have tested that the email account I am using can successfully login to webmail. (same account as I used previously and successfully). I'm with Fasthosts and have opened a ticket with them to see if they can shed any light on it. Any help appreciated.
  27. Sudsy Silky Soaps

    Canada Post Extension

    I had this same problem so I phoned Canada Post directly @ 877-262-5762 ask them to give you a Merchant ID and enter that into your module settings. Hope this helps.
  28. Claudia M

    Number of Latest Products

    Yes that would work fine
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