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  1. Yesterday
  2. So, I will recommend that these text entries be 'trimmed' before getting databased, and trimmed again when populating the template for display.
  3. They persist? Again, did you have CubeCart clear its internal cache? (The Clear Cache button in admin's upper-right corner.) Yes, it's become second nature at this point. Under Maintenance I also tried clearing Admin activity logs and All session data and even Rebuild site map but the pesky little social media buggers just won't go away.... PERSISTENT SOCIAL MEDIA ICON PROBLEM SOLVED!!! Apparently when I deleted the data fields for the default social media icons I only highlighted and deleted the link text. When I took another look at the Facebook link by clicking on it I noticed that the cursor wasn't all the way on the left in the info box. Pressing backspace until it was and then pressing delete several times cleared the box and the icons went away. Lesson learned- Make sure there is NO whitespace in any of the info boxes or Cube Cart will think you want to use it! You will tear your hair out trying to figure out what's going on.
  4. You should be able to set a feed rule in the Google merchant center to flip "identifier_exists" to yes, with all other attributes taken from scheduled fetch
  5. I'm facing significant challenges in getting my Google product feed approved. Despite having over 4,000 products, only 2 have been activated so far. One of the primary issues seems to be that product identifiers are provided, yet the 'identifier_exists' is marked as false. Does anyone have any suggestions or advice on how to resolve this?
  6. Sorry about this one. It's fixed in 6.5.5.
  7. The error suggests a database issue with setting default values. Verify and update the database schema to define a default value for the 'skin' field.
  8. In the Foundation skin template element.product.vertical_gallery.php, use the following (make a backup of the existing file): <ul class="small-block-grid-1 medium-block-grid-2"> <li> <div class="row"> <div class="medium-3 columns thinpad-right off-canvas-for-small vertical"> <div id="scrollUp" class="scroller"><svg class="icon"><use xlink:href="#icon-angle-up"></use></svg></div> <ul class="{if !is_array($GALLERY) || count($GALLERY) < 2}hide-important {/if}clearing-thumbs small-block-grid-1" id="scrollContent" data-clearing> {foreach from=$GALLERY item=image} <li><a href="{$image.source}" class="th"><img src="{$image.small}" data-image-swap="{$image.medium}" data-caption="{$PRODUCT.name}{if !empty($image.image_tags.title)}: {/if}{$image.image_tags.title}" class="image-gallery" alt="{if isset($image.image_tags.alt) && !empty($image.image_tags.alt)}{$image.image_tags.alt}{else}{$image.name}{/if} - {$LANG.catalogue.click_enlarge}"{if isset($image.image_tags.title)} title="{$image.image_tags.title}"{/if}></a></li> {/foreach} </ul> <div id="scrollDown" class="scroller"><svg class="icon"><use xlink:href="#icon-angle-down"></use></svg></div> </div> <div class="small-12 medium-9 columns text-center nopad small-centered"> <a href="#" class="open-clearing" data-thumb-index="0"><img src="{$PRODUCT.medium}" alt="{if isset($PRODUCT.image_tags.medium.alt) && !empty($PRODUCT.image_tags.medium.alt)}{$PRODUCT.image_tags.medium.alt}{else}{$PRODUCT.name}{/if}"{if isset($PRODUCT.image_tags.medium.title)} title="{$PRODUCT.image_tags.medium.title}"{/if} id="img-preview"></a> <p class="show-for-small-only">{if is_array($GALLERY) && count($GALLERY) > 1}{$LANG.catalogue.tap_gallery}{else}{$LANG.catalogue.tap_enlarge}{/if}</p> </div> </div> </li> <li> <div class="row"> <div class="small-12 columns thinpad-left"> {include file='templates/element.product.options.php'} {include file='templates/element.product.review_score.php'} {include file='templates/element.product.call_to_action.php'} </div> </div> </li> </ul>
  9. Hi fellow Geeks, so, on mobile, the product view is two columns initially, the left, fits the product image and the right, fits options (drop down menu). It would look nice if it was displayed as one column, title, product image and options. How can I achieve this? Thanks in advance! regards, AJ
  10. They persist? Again, did you have CubeCart clear its internal cache? (The Clear Cache button in admin's upper-right corner.)
  11. Hi, I tried this already but the social media icons persist. If you click on them it takes to the sign-up section of the site. I guess that's OK but I really don't want any social media garbage on the site. Thanks!
  12. Last week
  13. To answer the social media icon question, in admin, Store Settings, General tab, delete all the entries in the Social Account section. (This is actually in reference to CC654 - I haven't explored CC655 yet.) Have CubeCart clear its internal cache. In admin Store Settings, Locale Settings section, make sure Default Language is set to what you want (English (US)?). Next, in admin, Administrators, edit your admin profile. Select as your personal Default Language what you want (English (US)?).
  14. I have set up a new tax class for US state sales tax. When I attempt to set the rules for the individual states after selecting Tax Class: State, Tax Detail: Sales and Country: USA,the tick box under USA will only say All Regions and not allow me to select any states. I don't know if it has anything to do with it but the under the "Add Tax Rule" Column list It says Country, County instead of Country, State as was the case in 6.5.4. I have added the US English language extension but I doubt that has anything to do with it. Also, I have looked high and low, how do I get rid of the "Follow US" and all the social media icons?
  15. Okay, thanks Al. I have your emails and will deal with it shortly. Appreciate your help
  16. Thanks Al, so I assume this means we have to sign up for a support plan, which I'm not against but I need to know what's involved and what my costs are likely to be.
  17. Hi Dave, so long as you can get us the validation file we can do that for you via support. More info here: https://www.cubecart.com/technical-support I hope we can work with you.
  18. Hi Al, thanks for your quick reply Struggling with all of it really In our PayPal account we input our domain and download a file, but having watched an installation guide video and read instructions we are non the wiser about next steps There are 2 admins for our shop, neither of us are developers, we just learn as we go, however this has us stumped So in a nutshell we need the whole setup done for us, certainly for Apple Pay and potentially for Google Pay
  19. Hi Dave, What part of the ApplePay setup are you struggling with? You have extra steps to verify the domain.
  20. Hi We have the PayPal Commerce Platform installed in our shop, it works well. Within that platform it is possible to integrate Apple Pay and Google Pay. Google Pay seems straightforward, well as far as we've seen so far anyway. However, Apple Pay is quite involved. Is this something we could get some help with and what would it cost? Many thanks https://www.airbornesappers.org.uk/shop/
  21. I am not sure how an out-of-the-box solution would perform the various steps you've outlined. Could you elaborate?
  22. This plugin may be of interest: https://www.cubecart.com/extensions/plugins/related-products-manual-automated-recommendations Please note that it was last updated in 2018, so you should send a note to the developer to see if a version has been written for PHP8 and that it works for CC6.5.
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